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Compensation or bonus for support renewals

This is a discussion on Compensation or bonus for support renewals within the Certification & Career forums, part of the Tech Support Forum category. Hello, This is more of a procedural question. I've worked in support for 6 years and been in charge of


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Old 06-28-2016, 06:27 PM   #1
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Hello,

This is more of a procedural question. I've worked in support for 6 years and been in charge of my managed services group for over 3 years. My question is simple, does anyone out there receive any kind of compensation or bonus for contract renewals on the support side? I'm currently the main person responsible for over $20 million (17 contracts) in annual renewals, however any commission on those renewals goes directly to the AE, which my customers regularly ask if they still work for my company. In addition, I have another 4 on-boarding that have the hardware to double the workload. I'm fighting a battle to receive something for the work I put in on top of my normal compensation, and am just curious what others in a similar field may have worked out. TIA!

Chris
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