Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

User Tag List

Win 7 Pro Crash (with dump!)

This is a discussion on Win 7 Pro Crash (with dump!) within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi there, have a problem I could do with some help with. I'm having an intermittent problem with windows 7


Closed Thread
 
Thread Tools Search this Thread
Old 12-21-2009, 01:43 PM   #1
Guest
 
Join Date: Dec 2009
Posts: 3
OS:



Hi there, have a problem I could do with some help with. I'm having an intermittent problem with windows 7 professional 64bit, occasionally the system will lock up (while playing games), with sound looping, forcing a reset of the meachine. This has happened usually about every 2 weeks regardless of up time. On reboot I've discovered that the error is WHEA_UNCORRECTABLE_ERROR with Bugcheck code: 0x124 (0x0, 0xFFFFFA8004CE8748, 0x0, 0x0).

I've had a google around and found suggestions from drivers, to CPU/graphics card/RAM/Soundcard/Motherboard failure. However I have changed (upgrade) my CPU since the first crash and still the problem is there. I've used Intel Burn test multiple times on the system and its passed every time, so i'm hopeful the problem isn't the CPU or RAM. I have however noticed both on Asus's forum and elsewhere that the latest Nvidia drivers are problematic and I have seen several error messages in the admin console in Windows about the Nvidia driver giving "The NVIDIA Display Driver Service service has reported an invalid current state 32."

System Spec:

Western Digital Caviar Blue 250GB Harddrive
OCZ GameXStream 850w Silent SLI Ready ATX2 Power Supply
Asus Maximus Formula Intel X38 (Socket 775) PCI-Express DDR2 Motherboard
Intel Core 2 Quad Q9650 (was E8400 at the time of the first crash)
GeForce 8800 GTS 512MB
OCZ 4GB (2x2GB) PC2-8000C5 1000MHz ReaperX HPC

I've included the last crash dump, hope someone can help

Regards
lunacybooth
Attached Files
File Type: zip 122109-17628-01.zip (10.9 KB, 27 views)
lunacybooth is offline  
Sponsored Links
Advertisement
 
Old 12-21-2009, 03:30 PM   #2
TSF Team Emeritus
Visiting Expert | Microsoft Support Team
 
DT Roberts's Avatar
 
Join Date: Jun 2009
Location: C:\Windows
Posts: 4,026
OS: Windows 7 SP1 (x64), XP Home (x32), Ubuntu 10.10, Fedora 14

My System

Send a message via MSN to DT Roberts Send a message via Skype™ to DT Roberts

Sounds like a video problem to me. Follow the instructions here: https://www.techsupportforum.com/1871981-post2.html

It will collect all of the dumps and provide us with some more information on your system.
DT Roberts is offline  
Old 12-21-2009, 11:27 PM   #3
Guest
 
Join Date: Dec 2009
Posts: 3
OS:



Hi there, yes thats what im leaning towards myself, however i'll like to be sure, support files attached
Attached Files
File Type: zip supportzip.zip (984.8 KB, 54 views)
lunacybooth is offline  
Sponsored Links
Advertisement
 
Old 12-22-2009, 01:25 AM   #4
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Hi -

The 4 dumps all have the same bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture = a severe hardware error occurred.

What is strange to me is that the 4 dumps have total system uptime ranging between just 7 and 9 seconds total - and the 4 dumps have dates spread from 14 Nov to 22 Dec 2009. So... why just these 4 BSODs... what happens during boot-up the rest of the time. Quite a mystery.

The dumps offer no insight to me as to the likely cause or source of the hardware error.

The OS install date is listed as 24 Oct 2009. The system logs only go back to 11 Nov 2009, when entries show they were cleared. Anything special about 11 Nov?

On 21 Dec, this entry showed up in the system log:
Code:

Event[126]:
  Log Name: System
  Source: Service Control Manager
  Date: 2009-12-21T21:45:49.562
  Event ID: 7016
  Task: N/A
  Level: Error
The NVIDIA Display Driver Service service has reported an invalid 
current state 32.
 
If the '32' being reported is a Device Manager error, it means that something changed the start-up state for the service to 'disabled'.

Re-install the video drivers.

11 November 2009 also saw the beginning of errors being generated by problems with ESET Smart Security (ESS) -
Code:
Event[3595]:
  Log Name: Application
  Source: SideBySide
  Date: 2009-11-11T18:59:22.000
  Event ID: 35
  Level: Error
  Description: 
Activation context generation failed for "C:\Program Files\ESET\ESET Smart Security\MFC80U.DLL".
Error in manifest or policy file "C:\Program Files\ESET\ESET Smart Security\Microsoft.VC80.MFCLOC.MANIFEST" on line 5. 
Component identity found in manifest does not match the identity of the component requested. Reference is Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0". Definition is Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053". Please use sxstrace.exe for detailed diagnosis.

Check the Action Center (click on the Flag icon - lower-right of screen).

Check the Reliability Monitor for activity on or before 11 Nov in particular -
START | perfmon /rel

Re-install the video drivers.

Regards. . .

jcgriff2

.

Windows 7 x64 -- bugcheck 0x124 - WHEA
Code:
[ffont=lucida console]

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [A:\D\!!_Kernel_Dumps\lunacybooth_Windows7_12-22-09__jcgriff2__\!_Kernel\122109-17628-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols*https://msdl.microsoft.com/download/symbols


Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4b000 PsLoadedModuleList = 0xfffff800`02c88e50
Debug session time: Mon Dec 21 14:42:21.066 2009 (GMT-5)
System Uptime: 0 days 0:00:09.533
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004ce8748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004ce8748, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031b66b0 fffff800`02d05a89 : fffffa80`04ce8720 fffffa80`039fab60 fffffa80`0000000e 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6bd0 fffff800`02be7547 : fffffa80`04ce8720 fffff800`02c605f8 fffffa80`039fab60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c00 fffff800`02b4fb95 : fffff800`02cc2360 fffffa80`04998da8 fffffa80`04998da0 fffffa80`039fab60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c40 fffff800`02aca161 : fffff880`0116de00 fffff800`02b4fb70 fffffa80`039fab60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6c70 fffff800`02d60166 : 00000000`00000000 fffffa80`039fab60 00000000`00000080 fffffa80`0396d890 : nt!ExpWorkerThread+0x111
fffff880`031b6d00 fffff800`02a9b486 : fffff880`02f63180 fffffa80`039fab60 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031b6d40 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`037b2260 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

3: kd> k
Child-SP          RetAddr           Call Site
fffff880`031b66b0 fffff800`02d05a89 nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6bd0 fffff800`02be7547 nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c00 fffff800`02b4fb95 nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c40 fffff800`02aca161 nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6c70 fffff800`02d60166 nt!ExpWorkerThread+0x111
fffff880`031b6d00 fffff800`02a9b486 nt!PspSystemThreadStartup+0x5a
fffff880`031b6d40 00000000`00000000 nt!KxStartSystemThread+0x16
3: kd> lmnt
start             end                 module name
fffff800`00b9e000 fffff800`00ba8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff800`02a02000 fffff800`02a4b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff800`02a4b000 fffff800`03028000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00cef000 fffff880`00d33000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`00d33000 fffff880`00d47000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`00d47000 fffff880`00da5000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00da5000 fffff880`00df1000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00eb4000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`00eb5000 fffff880`00f59000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f59000 fffff880`00f68000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00f68000 fffff880`00fbf000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00fbf000 fffff880`00fc8000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fc8000 fffff880`00fd2000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01060000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01072000 fffff880`010ce000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`010ce000 fffff880`010d5000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`010d5000 fffff880`010e5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`010e5000 fffff880`010ff000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`010ff000 fffff880`01108000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01108000 fffff880`01132000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01132000 fffff880`0113d000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0113d000 fffff880`01189000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01189000 fffff880`0119d000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0119d000 fffff880`011fb000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`01236000 fffff880`013d9000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`013d9000 fffff880`013f3000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`0142b000 fffff880`0143b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`0143b000 fffff880`01443000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01457000 fffff880`014ca000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`014ca000 fffff880`014db000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`014db000 fffff880`014e5000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`014e5000 fffff880`015d7000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0188d000 fffff880`018c7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`018c7000 fffff880`018d9000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`018d9000 fffff880`018e2000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`018e2000 fffff880`0191c000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`0191c000 fffff880`01932000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01932000 fffff880`01962000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`01962000 fffff880`01970000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`01970000 fffff880`0197c000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0197c000 fffff880`01985000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01985000 fffff880`01998000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
3: kd> 'lmntsm
       ^ Syntax error in ''lmntsm'
3: kd> lmntsm
start             end                 module name
fffff880`00f68000 fffff880`00fbf000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`01132000 fffff880`0113d000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`010ff000 fffff880`01108000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01108000 fffff880`01132000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01932000 fffff880`01962000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d47000 fffff880`00da5000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01457000 fffff880`014ca000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`01962000 fffff880`01970000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0191c000 fffff880`01932000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0197c000 fffff880`01985000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01970000 fffff880`0197c000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01985000 fffff880`01998000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01189000 fffff880`0119d000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0113d000 fffff880`01189000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`014db000 fffff880`014e5000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`018e2000 fffff880`0191c000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`00e6a000 fffff880`00eb4000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a02000 fffff800`02a4b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`018d9000 fffff880`018e2000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff800`00b9e000 fffff800`00ba8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`013d9000 fffff880`013f3000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`00cef000 fffff880`00d33000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`010e5000 fffff880`010ff000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00fc8000 fffff880`00fd2000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0119d000 fffff880`011fb000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`018c7000 fffff880`018d9000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014e5000 fffff880`015d7000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01000000 fffff880`01060000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff800`02a4b000 fffff800`03028000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01236000 fffff880`013d9000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`010ce000 fffff880`010d5000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`010d5000 fffff880`010e5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`014ca000 fffff880`014db000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00d33000 fffff880`00d47000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0188d000 fffff880`018c7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0143b000 fffff880`01443000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0142b000 fffff880`0143b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01072000 fffff880`010ce000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`00da5000 fffff880`00df1000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00eb5000 fffff880`00f59000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f59000 fffff880`00f68000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00fbf000 fffff880`00fc8000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Mini Kernel Dump does not contain unloaded driver list
windbg> .hh 
3: kd>  !for_each_module .echo @#ModuleName fver = @#FileVersion pver = @#ProductVersion 
kdcom fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
hal fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
nt fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
CI fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
mcupdate fver =  pver =
PSHED fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
CLFS fver =  pver =
volsnap fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
pci fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
vdrvroot fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
partmgr fver =  pver =
volmgr fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
fwpkclnt fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
Wdf01000 fver = 1.9.7600.16385 (win7_rtm.090713-1255) pver = 1.9.7600.16385
WDFLDR fver =  pver =
ACPI fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
WMILIB fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
msisadrv fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
NETIO fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
volmgrx fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
pciide fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
PCIIDEX fver =  pver =
mountmgr fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
atapi fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
ataport fver =  pver =
amdxata fver =  pver =
fltmgr fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
fileinfo fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
msrpc fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
Ntfs fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
ksecdd fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
ksecpkg fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
vmstorfl fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
spldr fver =  pver =
cng fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
pcw fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
Fs_Rec fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
ndis fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
tcpip fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
rdyboost fver =  pver =
mup fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
hwpolicy fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
fvevol fver =  pver =
disk fver =  pver =
CLASSPNP fver =  pver =
crashdmp fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
dump_ataport fver =  pver =
dump_atapi fver = 6.1.7600.16385 (win7_rtm.090713-1255) pver = 6.1.7600.16385
dump_dumpfve fver =  pver =
3: kd> .bugcheck
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`04ce8748 00000000`00000000 00000000`00000000

[/font]
jcgriff2 is offline  
Old 12-22-2009, 10:49 AM   #5
Guest
 
Join Date: Dec 2009
Posts: 3
OS:



Hi, I've reinstalled the Nvidia drivers, and will report back if there is any more problems.

Just a few notes :

The ESET problem started straight after installing in October, so while trying to track down the problem I cleared the logs on the 11th. The error was fixed by (re)installing the Visual C++ 2005 runtime (just in case anyone else has the sidebyside problem).

The crash logs showing only a few seconds uptime may be because when the system crashed, i had to reset the PC. On logging back into Windows (admin account) a messagebox appeared telling me there had been a crash and a dump file created. The crash itself didn't occure during bootup, only whilst playing games.

Action Center shows a crash on the 16th of December due to a video hardware failure (first time i've noticed this).

Anyway thanks for the help!

Regards
lunacybooth
lunacybooth is offline  
Old 12-22-2009, 05:22 PM   #6
TSF Team Emeritus
Microsoft MVP
 
usasma's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2009
Location: Southeastern CT, USA
Posts: 7,483
OS: Win7



Check for BIOS updates. My son's Asus board has a known issue with the 8800 series of cards (and required a BIOS flash in order to let his new 8800 card work without BSOD'ing).
__________________
John Carrona, Microsoft MVP - Windows Expert - Consumer
Driver Reference Table ` ` BSOD Index
usasma is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 04:31 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts