Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

User Tag List

[SOLVED] W7 bsod !!! Please help!!!

This is a discussion on [SOLVED] W7 bsod !!! Please help!!! within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. I've purchased the computer a few days ago. After the first day of running perfectly, the next day BLUE SCREENS


Closed Thread
 
Thread Tools Search this Thread
Old 09-20-2010, 04:48 AM   #1
Registered Member
 
Join Date: Sep 2010
Posts: 3
OS: W7 Ultimate



I've purchased the computer a few days ago.
After the first day of running perfectly, the next day BLUE SCREENS starts to apper.
You'll find the info attached.
PLEASE HELP ME. I cant do my work.


Code:
info: 
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1048

Additional information about the problem:
  BCCode:	1a
  BCP1:	0000000000005002
  BCP2:	FFFFF781C0000000
  BCP3:	000000000000897B
  BCP4:	0004897CFFFFFFFE
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\092010-23010-01.dmp
  C:\Users\Alex\AppData\Local\Temp\WER-49140-0.sysdata.xml

Read our privacy statement online:
  https://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt



Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1048

Additional information about the problem:
  BCCode:	24
  BCP1:	00000000001904FB
  BCP2:	FFFFF880031858D8
  BCP3:	FFFFF88003185140
  BCP4:	FFFFF880014FB72F
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\092010-19671-01.dmp
  C:\Users\Alex\AppData\Local\Temp\WER-39140-0.sysdata.xml

Read our privacy statement online:
  https://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt



On Mon 20.09.2010 08:38:28 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1A (0x5002, 0xFFFFF781C0000000, 0x8EE3, 0x48EE1FFFFFFFE)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\092010-20872-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoftฎ Windowsฎ Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time. 



On Mon 20.09.2010 08:16:42 your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880031858D8, 0xFFFFF88003185140, 0xFFFFF880014FB72F)
Error: NTFS_FILE_SYSTEM
Dump file: C:\Windows\Minidump\092010-19671-01.dmp
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoftฎ Windowsฎ Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time. 



On Mon 20.09.2010 07:49:17 your computer crashed
This was likely caused by the following module: ataport.sys
Bugcheck code: 0x1A (0x5002, 0xFFFFF781C0000000, 0x897B, 0x4897CFFFFFFFE)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\092010-23010-01.dmp
file path: C:\Windows\system32\drivers\ataport.sys
product: Microsoftฎ Windowsฎ Operating System
company: Microsoft Corporation
description: ATAPI Driver Extension
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time. 



On Sun 19.09.2010 10:20:46 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1A (0x41790, 0xFFFFFA8000FA1BB0, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\091910-22230-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoftฎ Windowsฎ Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time. 




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

4 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Attached Files
File Type: zip Windows_NT6_BSOD_jcgriff2.zip (389.5 KB, 31 views)
File Type: txt crush.txt (4.6 KB, 42 views)
Alex P is offline  
Sponsored Links
Advertisement
 
Old 09-20-2010, 09:02 PM   #2
TSF Team Emeritus
 
reventon's Avatar
 
Join Date: Oct 2009
Posts: 6,147
OS: Windows 7 x64, XP, Fedora



Hi,

4 bugchecks - not very informative.

The only possible software problem that I can see - SPTD.sys, which is known to cause BSODs; remove Daemon Tools, then use this SPTD installer to remove it (pick the uninstall option when you run the installer): https://www.duplexsecure.com/en/downloads

If BSODs continue after SPTD.sys removal then run Driver Verifier - https://www.techsupportforum.com/f217...ed-473665.html

Also, because this is probably a hardware problem - run these stress tests.

https://www.sevenforums.com/tutorials...t-prime95.html (run the Blend test as well as the Small FFT test)

Quote:
Memtest86+ - Instructions:

Download the ISO (or the .exe for USB drives) from here https://www.memtest.org/#downiso

Then (if you have chosen the ISO) burn the ISO using IsoRecorder: ISO Recorder v3 Download (How to use IsoRecorder)

Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.
Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 20 20:37:25.578 2010 (GMT+12)
System Uptime: 0 days 0:21:11.030
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29f42 )
BUGCHECK_STR:  0x1a_5002
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  ekrn.exe
Bugcheck code 0000001A
Arguments 00000000`00005002 fffff781`c0000000 00000000`00008ee3 00048ee1`fffffffe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 20 20:15:17.468 2010 (GMT+12)
System Uptime: 0 days 0:21:38.530
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonClose+26f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`031858d8 fffff880`03185140 fffff880`014fb72f
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 20 19:46:52.385 2010 (GMT+12)
System Uptime: 0 days 0:31:49.836
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29f42 )
BUGCHECK_STR:  0x1a_5002
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  TrustedInstall
Bugcheck code 0000001A
Arguments 00000000`00005002 fffff781`c0000000 00000000`0000897b 0004897c`fffffffe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep 19 22:19:51.974 2010 (GMT+12)
System Uptime: 0 days 0:08:24.722
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  UT3.exe
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`00fa1bb0 00000000`0000ffff 00000000`00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
reventon is offline  
Old 09-21-2010, 01:05 AM   #3
Registered Member
 
Join Date: Sep 2010
Posts: 3
OS: W7 Ultimate



Well, I've tested everything. everything is fine.
I reinstalled last night because the crushes begun to occur really often, but this morning they appear too.
The first day works perfect after instalation.
All my software, like autocad begin to have errors.
Yesterday, after doing all kinds of test and settings the new crushings looked like this, and today as well, reffering to ntoskrnl.exe
Attached Files
File Type: txt new crush.txt (2.2 KB, 29 views)
File Type: txt crush no. 14.txt (8.2 KB, 27 views)
Alex P is offline  
Sponsored Links
Advertisement
 
Old 09-21-2010, 03:21 AM   #4
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Run --> https://www.techsupportforum.com/f217...ed-473665.html

If Driver Verifier flags a 3rd party driver, it will BSOD your system. Get the dump - c:\windows\minidump, zip and attach to post.

Regards. . .

jcgriff2

`
jcgriff2 is offline  
Old 09-23-2010, 12:51 PM   #5
Registered Member
 
Join Date: Sep 2010
Posts: 3
OS: W7 Ultimate



Thank you very much!

Problem solved! The Corsair RAMs were not compatible with the motherboard
( Gigabyte )!

Thank you very much for your time.
Alex P is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 01:37 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts