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[SOLVED] HELP: BSOD caused by ntoskrnl.exe

This is a discussion on [SOLVED] HELP: BSOD caused by ntoskrnl.exe within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Windows 7 Home Premium SP1 64-bit Original installed OS - N/A OEM purchased from a retailer All hardware about 2,5


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Old 03-18-2013, 09:28 AM   #1
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Join Date: Mar 2013
Posts: 5
OS: windows 7 Home Premium Service Pack 1



Windows 7 Home Premium SP1 64-bit
Original installed OS - N/A
OEM purchased from a retailer
All hardware about 2,5 years
Intel i5 760 @ 2.80GHz
ATI HD Radeon 5700 series
Asus P7P55D-E
Ram 8 gig

outline problem:
Apparently when I'm backing up my files and downloading, after about 5 to 10 minutes my system crashes and a BSOD appears. Restarting the computer takes a long time too. The problem appeared 2 to 3 days ago. When I don't download my system stays stable.

I captured my BSOD through the program bluescreenview:

==================================================
Dump File : 031813-32307-01.dmp
Crash Time : 18/03/2013 15:00:20
Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code : 0x0000004a
Parameter 1 : 00000000`7712138a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`07908ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\031813-32307-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 370.856
==================================================
Attached Files
File Type: zip Perfmon - BSOD.zip (2.49 MB, 59 views)
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Old 03-18-2013, 04:05 PM   #2
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Recommendations:
Crash points to BitDefender as the cause. Remove BitDefender and replace with Microsoft Security Essentials to see if the system is more stable.
BitDefender Support | How to remove BitDefender

Microsoft Security Essentials - Microsoft Windows

Outdated and Problematic Drivers:
You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs, please remove the software or remove the drivers and then remove the device; steps to do so are given after the list of outdated drivers.
SSPORT.sys Thu Aug 11 17:07:32 2005 (42FBDA34)
Samsung printer driver
https://www.carrona.org/drivers/driver.php?id=SSPORT.sys

GizmoDrv.SYS Sat May 17 23:24:02 2008 (482FBD72)
Gizmo Project - Arainia Solutions
https://www.carrona.org/drivers/driver.php?id=GizmoDrv.SYS

Sahdad64.sys Mon Oct 27 21:56:11 2008 (49068D5B)
Unknown driver - suspect it's part of Saitek device (Saitek HDD Filter Driver)
https://www.carrona.org/drivers/driver.php?id=Sahdad64.sys

Saibad64.sys Mon Oct 27 21:56:15 2008 (49068D5F)
Saitek Volume Filter Driver
https://www.carrona.org/drivers/driver.php?id=Saibad64.sys

SaibVdAd64.sys Mon Oct 27 21:56:20 2008 (49068D64)
Saitek Virtual Disk Driver
https://www.carrona.org/drivers/driver.php?id=SaibVdAd64.sys

lirsgt.sys Sun May 17 07:06:57 2009 (4A100BF1)
part of a Copy Protection platform developed by Tages SA
https://www.carrona.org/drivers/driver.php?id=lirsgt.sys

atksgt.sys Sun May 17 07:36:34 2009 (4A1012E2)
part of a Copy Protection platform developed by Tages SA
https://www.carrona.org/drivers/driver.php?id=atksgt.sys

LHidFilt.Sys Wed Jun 17 10:49:39 2009 (4A391EA3)
Logitech SetPoint HID Filter Driver
https://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys

LMouFilt.Sys Wed Jun 17 10:49:43 2009 (4A391EA7)
Logitech SetPoint HID Filter Driver
https://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys

LUsbFilt.Sys Wed Jun 17 10:49:46 2009 (4A391EAA)
Logitech SetPoint USB Filter
https://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys

L8042Kbd.sys Wed Jun 17 10:50:43 2009 (4A391EE3)
Logitech SetPoint Keyboard Filter
https://www.carrona.org/drivers/driver.php?id=L8042Kbd.sys

nusb3hub.sys Thu Jan 21 20:22:18 2010 (4B5919EA)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
https://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Jan 21 20:22:21 2010 (4B5919ED)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
https://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need help, let us know.

To remove drivers, do so by uninstalling the device or software associated with the driver. Devices can be uninstalled through device manager, and then the device itself should be physically removed from the system if no driver updates are available for the device. If it does not make sense to remove the device, i.e. the device is a motherboard, please ask us for further assistance.
Uninstall or change a program

Open Device Manager

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:
Code:
**************************Mon Mar 18 08:57:31.868 2013 (UTC - 6:00)**************************
SSPORT.sys                  Thu Aug 11 17:07:32 2005 (42FBDA34)
GizmoDrv.SYS                Sat May 17 23:24:02 2008 (482FBD72)
Sahdad64.sys                Mon Oct 27 21:56:11 2008 (49068D5B)
Saibad64.sys                Mon Oct 27 21:56:15 2008 (49068D5F)
SaibVdAd64.sys              Mon Oct 27 21:56:20 2008 (49068D64)
lirsgt.sys                  Sun May 17 07:06:57 2009 (4A100BF1)
atksgt.sys                  Sun May 17 07:36:34 2009 (4A1012E2)
GEARAspiWDM.sys             Mon May 18 06:17:04 2009 (4A1151C0)
LHidFilt.Sys                Wed Jun 17 10:49:39 2009 (4A391EA3)
LMouFilt.Sys                Wed Jun 17 10:49:43 2009 (4A391EA7)
LUsbFilt.Sys                Wed Jun 17 10:49:46 2009 (4A391EAA)
L8042Kbd.sys                Wed Jun 17 10:50:43 2009 (4A391EE3)
intelppm.sys                Mon Jul 13 17:19:25 2009 (4A5BC0FD)
ASACPI.sys                  Wed Jul 15 21:31:29 2009 (4A5E9F11)
viahduaa.sys                Thu Sep 17 05:04:15 2009 (4AB217AF)
jraid.sys                   Wed Oct  7 05:26:03 2009 (4ACC7ACB)
mvxxmm.sys                  Thu Oct  8 02:36:51 2009 (4ACDA4A3)
mv91xx.sys                  Fri Oct  9 04:00:53 2009 (4ACF09D5)
Rt64win7.sys                Thu Nov  5 07:15:41 2009 (4AF2DE0D)
Tpkd.sys                    Wed Dec 23 12:32:16 2009 (4B327040)
nusb3hub.sys                Thu Jan 21 20:22:18 2010 (4B5919EA)
nusb3xhc.sys                Thu Jan 21 20:22:21 2010 (4B5919ED)
amdxata.sys                 Fri Mar 19 10:18:18 2010 (4BA3A3CA)
BDHV.SYS                    Thu Apr 22 07:20:29 2010 (4BD04D1D)
bdfm.sys                    Thu Apr 22 07:20:49 2010 (4BD04D31)
bdfsfltr.sys                Fri Jun 25 07:41:26 2010 (4C24B206)
npf.sys                     Fri Jun 25 10:50:58 2010 (4C24DE72)
bdfwfpf.sys                 Fri Aug 20 09:41:40 2010 (4C6EA234)
bdfndisf6.sys               Fri Aug 20 09:41:49 2010 (4C6EA23D)
SASKUTIL64.SYS              Tue Jul 12 15:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS              Thu Jul 21 17:03:00 2011 (4E28B024)
PxHlpa64.sys                Mon Oct 17 08:29:34 2011 (4E9C3BCE)
lvrs64.sys                  Tue Jan 17 23:40:36 2012 (4F166964)
lvuvc64.sys                 Tue Jan 17 23:41:08 2012 (4F166984)
SCDEmu.SYS                  Wed Feb  8 22:59:50 2012 (4F3360D6)
AtihdW76.sys                Tue Nov  6 14:41:51 2012 (5099841F)
atikmpag.sys                Wed Dec 19 12:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 13:38:55 2012 (50D225DF)
wachidrouter.sys            Wed Dec 19 16:01:07 2012 (50D24733)
wacomrouterfilter.sys       Thu Dec 20 15:19:54 2012 (50D38F0A)
https://www.carrona.org/drivers/driver.php?id=SSPORT.sys
https://www.carrona.org/drivers/driver.php?id=GizmoDrv.SYS
https://www.carrona.org/drivers/driver.php?id=Sahdad64.sys
https://www.carrona.org/drivers/driver.php?id=Saibad64.sys
https://www.carrona.org/drivers/driver.php?id=SaibVdAd64.sys
https://www.carrona.org/drivers/driver.php?id=lirsgt.sys
https://www.carrona.org/drivers/driver.php?id=atksgt.sys
https://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
https://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
https://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
https://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys
https://www.carrona.org/drivers/driver.php?id=L8042Kbd.sys
https://www.carrona.org/drivers/driver.php?id=intelppm.sys
https://www.carrona.org/drivers/driver.php?id=ASACPI.sys
https://www.carrona.org/drivers/driver.php?id=viahduaa.sys
https://www.carrona.org/drivers/driver.php?id=jraid.sys
https://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
https://www.carrona.org/drivers/driver.php?id=mv91xx.sys
https://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
https://www.carrona.org/drivers/driver.php?id=Tpkd.sys
https://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
https://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
https://www.carrona.org/drivers/driver.php?id=amdxata.sys
https://www.carrona.org/drivers/driver.php?id=BDHV.SYS
https://www.carrona.org/drivers/driver.php?id=bdfm.sys
https://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys
https://www.carrona.org/drivers/driver.php?id=npf.sys
https://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
https://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
https://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
https://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
https://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
https://www.carrona.org/drivers/driver.php?id=lvrs64.sys
https://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
https://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
https://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
https://www.carrona.org/drivers/driver.php?id=atikmpag.sys
https://www.carrona.org/drivers/driver.php?id=atikmdag.sys
https://www.carrona.org/drivers/driver.php?id=wachidrouter.sys
https://www.carrona.org/drivers/driver.php?id=wacomrouterfilter.sys


Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
Code:
**************************Mon Mar 18 08:57:31.868 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_18\DapperD\Windows7_Vista_jcgriff2\031813-32307-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 0:25:28.805
Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BugCheck 4A, {7712138a, 2, 0, fffff88007908ca0}
BugCheck Info: IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Arguments: 
Arg1: 000000007712138a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88007908ca0, 0
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2808
  BIOS Version                  1207   
  BIOS Release Date             07/30/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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Old 04-15-2013, 02:56 AM   #3
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Join Date: Mar 2013
Posts: 5
OS: windows 7 Home Premium Service Pack 1



Thanks the help!

But apparently the cause were not the drivers but the war thunder game launcher. So I stopped downloading it and deleted the game. Problem solved. No more bsod after that.
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Old 04-16-2013, 09:22 AM   #4
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Glad you found a solution. Nice work!

Thanks for posting back how you solved the problem, too. That will help others.



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