Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

User Tag List

[SOLVED] BSOD During Vista Sleep/Shutdown

This is a discussion on [SOLVED] BSOD During Vista Sleep/Shutdown within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. The computer would randomly reboot (once-a-day) and now, recently it has been giving me the BSOD when the laptop goes


Closed Thread
 
Thread Tools Search this Thread
Old 12-29-2010, 08:15 PM   #1
Registered Member
 
Join Date: Dec 2010
Posts: 5
OS: Vista Home Premium SP2



The computer would randomly reboot (once-a-day) and now, recently it has been giving me the BSOD when the laptop goes to sleep and/or shutdown.


OS - Vista Home Premium SP2
x64
What was original installed OS on system? - Vista
OS an OEM version (came pre-installed on system)
Age of system (hardware) - 2-3 yrs
Age of OS installation - have you re-installed the OS? - 2-3 yrs
CPU - Pentium Dual Core T4200 @ @.0 Ghz
Video Card - ???
MotherBoard - ???
Power Supply - brand & wattage - ???

The perf report was run with all services/startup items disabled.

Thanks


Attached Files
File Type: zip BSODCrashes.zip (2.31 MB, 17 views)
csmokeeee is offline  
Sponsored Links
Advertisement
 
Old 12-29-2010, 11:11 PM   #2
TSF Team Emeritus
 
reventon's Avatar
 
Join Date: Oct 2009
Posts: 6,147
OS: Windows 7 x64, XP, Fedora



Hi,

hpdskflt.sys - HP Mobile Disk protection driver is blamed for all your BSODs.

However it is up to date. I have seen this exact driver blamed many times before. The solution that worked in each case - disabling it:
Quote:
Save this program to the desktop: https://live.sysinternals.com/autoruns.exe

Right-click on it -> Select run-as-admin.

Once loaded, go to the Driver Tab and untick the box beside hpdskflt

Then re-boot.
Hopefully that fixes it. Let us know how it goes.

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Wed Dec 29 17:47:15.353 2010 (GMT+13)
System Uptime: 0 days 0:22:42.166
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbf720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 17:05:39.728 2010 (GMT+13)
System Uptime: 0 days 1:42:45.718
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7f )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbf040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 15:21:47.938 2010 (GMT+13)
System Uptime: 0 days 0:37:14.801
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbfbb0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 14:43:55.649 2010 (GMT+13)
System Uptime: 0 days 0:29:05.209
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbf040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 14:13:46.201 2010 (GMT+13)
System Uptime: 0 days 0:22:36.848
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbe040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 13:49:54.535 2010 (GMT+13)
System Uptime: 0 days 2:51:09.860
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 10:57:37.944 2010 (GMT+13)
System Uptime: 0 days 3:07:46.095
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0bb0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 07:48:47.783 2010 (GMT+13)
System Uptime: 0 days 0:13:30.504
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 07:34:11.716 2010 (GMT+13)
System Uptime: 0 days 0:22:09.442
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 07:10:56.902 2010 (GMT+13)
System Uptime: 0 days 0:22:38.746
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 06:47:10.482 2010 (GMT+13)
System Uptime: 0 days 1:33:39.953
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbf040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Dec 27 05:12:24.996 2010 (GMT+13)
System Uptime: 0 days 1:16:24.329
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbe040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Sun Dec 26 15:30:29.840 2010 (GMT+13)
System Uptime: 0 days 0:32:38.680
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cbfbb0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Sun Dec 26 14:56:46.479 2010 (GMT+13)
System Uptime: 0 days 0:22:54.200
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0720 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Sun Dec 26 14:32:48.415 2010 (GMT+13)
System Uptime: 0 days 0:25:07.152
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2bcf )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc0040 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Sun Dec 26 14:06:25.228 2010 (GMT+13)
System Uptime: 0 days 8:05:20.266
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`03cc1720 00000000`00000000
reventon is offline  
Old 12-30-2010, 08:35 PM   #3
Registered Member
 
Join Date: Dec 2010
Posts: 5
OS: Vista Home Premium SP2



Well you got the problem nailed, however the recovery wasn't so simple. Upon reboot, I got the BSOD and then Windows Repair started which was unsuccessful. After some trial-and-error, I was able to boot-up to a previous known good configuration.
It appears that this driver is loaded for a Western Digital Network storage device.

Well thanks for your help, I appreciate your time. You got me past my most annoying hurdle.
csmokeeee is offline  
Sponsored Links
Advertisement
 
Old 12-31-2010, 02:28 AM   #4
TSF Team Emeritus
 
reventon's Avatar
 
Join Date: Oct 2009
Posts: 6,147
OS: Windows 7 x64, XP, Fedora



So you have dealt with the driver now and the system is running fine?
reventon is offline  
Old 12-31-2010, 01:42 PM   #5
Registered Member
 
Join Date: Dec 2010
Posts: 5
OS: Vista Home Premium SP2



Yes, I had to leave the driver disabled and the sleep reboots have been fixed. Thanks.
csmokeeee is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 01:07 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts