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Regular BSOD on BugCheck 44

This is a discussion on Regular BSOD on BugCheck 44 within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi - We are finding multiple machines (setup identically) with BSOD appearing at different sites, whilst running out own application,


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Old 03-26-2013, 07:39 AM   #1
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Join Date: Mar 2013
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OS: 7 Pro SP1 64bit



Hi - We are finding multiple machines (setup identically) with BSOD appearing at different sites, whilst running out own application, need some help with interpreting the dump files which are attached, if anyone can point us in the right direction?

Tried using different brand machines but same error occurs, though this is limited to Windows 7, XP did not suffer this issue.

Thanks again for your help - Sam
Attached Files
File Type: zip 2sam2 bsod.zip (413.4 KB, 209 views)
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Old 03-26-2013, 09:36 PM   #2
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Join Date: Jul 2012
Location: Colorado
Posts: 3,036
OS: Windows 7 Home Premium x64

My System


Recommendations:
The system is missing the PCI Express drivers.
Desktop and Workstation Support - Fujitsu America

Crashes are due to srv2.sys:
Operating system intermittently crashes with a "0x0000007E" Stop error message on a computer that is running Windows 7 or Windows Server 2008 R2

Symantec software is six years old:
awechomd.sys Mon Feb 19 03:35:10 2007 (45D97D5E)
Symantec pcAnywhere Video Miniport Driver
https://www.carrona.org/drivers/driver.php?id=awechomd.sys

aw_host5.sys Mon Feb 19 03:35:33 2007 (45D97D75)
Symantec pcAnywhere Host driver
https://www.carrona.org/drivers/driver.php?id=aw_host5.sys


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:
Code:
**************************Mon Mar 25 15:49:29.361 2013 (UTC - 6:00)**************************
awechomd.sys                Mon Feb 19 03:35:10 2007 (45D97D5E)
aw_host5.sys                Mon Feb 19 03:35:33 2007 (45D97D75)
intelppm.sys                Mon Jul 13 17:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 10:18:18 2010 (4BA3A3CA)
RTKVHD64.sys                Wed Dec 29 20:52:42 2010 (4D1C020A)
iaStor.sys                  Tue Nov 29 20:39:19 2011 (4ED5A567)
IntcDAud.sys                Tue Dec  6 04:23:07 2011 (4EDDFB1B)
Rt64win7.sys                Wed Apr 11 10:29:16 2012 (4F85B15C)
igdkmd64.sys                Wed Dec 12 17:42:26 2012 (50C92472)
https://www.carrona.org/drivers/driver.php?id=awechomd.sys
https://www.carrona.org/drivers/driver.php?id=aw_host5.sys
https://www.carrona.org/drivers/driver.php?id=intelppm.sys
https://www.carrona.org/drivers/driver.php?id=amdxata.sys
https://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
https://www.carrona.org/drivers/driver.php?id=iaStor.sys
https://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
https://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
https://www.carrona.org/drivers/driver.php?id=igdkmd64.sys


Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
Code:
**************************Mon Mar 25 15:49:29.361 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032513-12526-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 5:47:40.532
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa8003696010, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa8003696010, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Mon Mar 25 10:01:25.707 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032513-12901-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 8:02:43.878
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa80035677f0, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa80035677f0, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Mon Mar 25 01:56:14.156 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032513-12261-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:1 days 5:01:35.326
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa80035d6010, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa80035d6010, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sat Mar 23 20:54:18.918 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032413-15163-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 2:54:07.088
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa80035e5af0, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa80035e5af0, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sat Mar 23 17:59:47.998 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032413-15974-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 9:49:12.169
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa8003ce4af0, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa8003ce4af0, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sat Mar 23 08:10:39.818 2013 (UTC - 6:00)**************************
Loading Dump File [G:\BSODDmpFiles\2013_03_26\2sam2\032313-14164-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:9 days 6:51:26.988
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
Probably caused by :srv2.sys ( srv2+120ec )
BugCheck 44, {fffffa8007024520, 1d7b, 0, 0}
BugCheck Info: MULTIPLE_IRP_COMPLETE_REQUESTS (44)
Arguments:
Arg1: fffffa8007024520, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x44
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x44_srv2+120ec
CPUID:        "Intel(R) Pentium(R) CPU G645 @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  V4.6.5.3 R1.23.0 for D2990-A3x
  BIOS Release Date             01/17/2013
  Manufacturer                  FUJITSU
  Product Name                  ESPRIMO P400
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
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