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Random freeze/shut down - event 41, Kernel-Power

This is a discussion on Random freeze/shut down - event 41, Kernel-Power within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. I wish I could remember exactly when this started, but I can't. It's been a couple of months now I


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Old 12-18-2019, 09:18 AM   #1
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Posts: 31
OS: Windows 10



I wish I could remember exactly when this started, but I can't. It's been a couple of months now I think.

Specs:

Windows 10 Home Version 10.0.18363 Build 18363

ASUSTeK M5A78L-M/USB3
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
GeForce GTX 1050Ti

The issue is presenting in two ways:

PC locks up with no errors, requiring a hard reboot.
PC shuts down suddenly.

I can't find any way to reliably reproduce this. It happens when idle, when gaming, when web surfing. It might go 5 minutes after booting up before it does this, or 8 hours.

Whether it freezes or shuts down, Eventviewer shows "Event 41, Kernel-Power" as the error.
Details are unhelpful, I think.
- System
- Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 6 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2019-12-18T13:53:23.335000200Z EventRecordID 4057 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer DESKTOP-FULG6G3 - Security [ UserID] S-1-5-18

- EventData

BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI false CheckpointStatus 0


Steps I've taken to correct the error:

Updated ALL drivers. Every one of them, line by line, in Device Manager.
Disabled all duplicate devices in Device Manager that were not being used. For example, I had 4 audio devices, 3 of which were unused. I disabled those 3.
I thoroughly dusted the hardware and cleaned the case.
Replaced the PSU with a newer and more powerful one. I went from a 5 year old 600w to a brand new 850w.
Re-seated all plugs and wires.
Moved RAM to other slots
Replaced RAM
Doubled the amount of RAM from 16 to 32gb
Fresh Install of Windows10 on new SSD
Ran chkdsk on all drives, zero errors

*oddly, Eventviewer does occasionally show error "*The device, \Device\Harddisk0\DR0, has a bad block."

The bad block error/no errors in chkdsk has me curious.

I am confident heat isn't the issue. I can run taxing games for hours only for it to lock up 2 minutes after I return to desktop, and it's just as likely to do this at idle as under load.

I'm considering removing the drives one at a time to see if one of those are the problem (I have 4), but the amount of time I'd have to spend moving stuff around to get that to work without any new problems keeps pushing that to the bottom of the list.
I would appreciate any advice any of you can give.

It seems to be the general consensus from everyone I talk to that the problem lies with the motherboard or cpu.
If that is the consensus here as well, then I will replace those. I'm not looking for a major upgrade, just a general replacement, for around $200.
I was considering these, from the recommended builds post.
https://www.amazon.com/Ryzen-Gaming-...tronics&sr=1-1
https://www.amazon.com/AMD-Processor...6688602&sr=8-4

I've been out of the hardware game for a long time, so if there's something else I should go with, please feel free to recommend it.

I appreciate any help, in advance.
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Old 03-13-2020, 09:41 PM   #2
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Do you know if any parts of the system are undervolted? These symptoms are consistent with an undervolt that is too low.
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Old 03-14-2020, 05:11 AM   #3
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OS: Windows 10



Thanks for the response.
Turns out, the issue was with the automatic overclock setting the motherboard had. Every time the CPU use hit 100%, the overclocking would kick in the it would freeze. I turned off the automatic overclock and it's been fine since.
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