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Occasional ntoskrnl.exe BSOD when playing games

This is a discussion on Occasional ntoskrnl.exe BSOD when playing games within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi, I've been getting this BSOD every so often, usually when playing DOTA 2 or Just Cause 2. It doesn't


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Old 02-01-2014, 09:23 PM   #1
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OS: 8.1



Hi, I've been getting this BSOD every so often, usually when playing DOTA 2 or Just Cause 2.

It doesn't happen immediately, I notice the game's framerate dip, and then the BSOD occurs.

I am running a laptop with Windows 8.1. (x64)
It has a nvidia 745M with optimus, and an i7-4500u.
Model is a Clevo W840SN

I have ran memtest with no errors appearing.


Thankyou.
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File Type: zip Required info.zip (4.04 MB, 38 views)
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Old 02-02-2014, 01:25 AM   #2
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Hi,

The latest attached DMP file is of the DRIVER_POWER_STATE_FAILURE (9f) bug check.

This bug check indicates that the driver is in an inconsistent or invalid power state.

If we run an !irp on the 4th parameter of the bug check (blocked IRP address), we get the following:

[ 16, 2] 0 e1 ffffe0000147d040 00000000 fffff802561a2d80-ffffe000038e46f0 Success Error Cancel pending
\Driver\nvlddmkm nt!PopRequestCompletion

^^ nVidia video driver.

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

Regards,

Patrick
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Old 02-02-2014, 03:34 AM   #3
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Thanks Patrick!
I'll get back to you after I downgrade.

Cheers
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Old 02-02-2014, 04:41 AM   #4
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My pleasure, I look forward to your update.

Regards,

Patrick
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