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input / output freezes, power switch only option

This is a discussion on input / output freezes, power switch only option within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hello and thanks in advance for any assistance, My PC freezes completely at times: screen freezes and audio signals become


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Old 01-05-2014, 11:13 AM   #1
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Join Date: Jan 2014
Posts: 1
OS: win7 64bit



Hello and thanks in advance for any assistance,

My PC freezes completely at times:
  • screen freezes and audio signals become repeated (frozen stutter)
  • HDD LED stops blinking
  • all input ceases (only the power button on case is responsive)
  • Steam Client Bootstrapper stops working and kills my wifi connection as it crashes
I've noted it specifically when playing games, about 20 minutes into higher definition movies and rarely while loading the OS. I'm currently on the problematic system. Normal browsing, documents and less resource intensive activities do not seem to aggravate it.

Things I have done:
  • check for overheating - no problems
  • visual inspection of hardware - no problems
  • checkdisk of my SSD (system drive) and HDD (data drive) - no problems
  • memtest86 ran for about 16hours - no problems
  • furmark stressed my GPU - no problems
  • IntelBurnTest stressed my CPU - no problems
  • prime95 - recreates error intermittently
  • download games through Steam - recreates error intermittently
  • remove HDD drive - error persists
  • format and reinstall OS, update drivers - error persists
  • reinstalled updated applications (VLC, Steam, Flash, etc) - error persists
  • reinstalled updated redistributables (directx, Visual C, etc) - error persists
  • update SSD firmware - error persists
  • remove external graphics card and use onboard graphics card - error persists
  • ran an array of malware/virus/rootkit removers - error persists

I think the Steam error is probably a side effect of something else. My system is less than a year old, and has enough "oomf" to run the problematic applications as it has done many times in the past. I originally thought that my PSU might be the culprit (after ruling out the memory), even though it is more than what I require for my specs; an XFX Pro 750W (I don't even overclock or watercool). I've been at it for over a week and am at a complete loss.

Any help would be appreciated
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