Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

User Tag List

HP HDX18 BSOD VIDEO_SCHEDULER_INTERNAL_ERROR

This is a discussion on HP HDX18 BSOD VIDEO_SCHEDULER_INTERNAL_ERROR within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hello, This my second laptop besides this DV9000 (will update that thread because looks like it's solved) also experiencing BSOD


Closed Thread
 
Thread Tools Search this Thread
Old 03-09-2016, 03:11 PM   #1
Registered Member
 
Join Date: Mar 2016
Posts: 7
OS: win10



Hello,

This my second laptop besides this DV9000 (will update that thread because looks like it's solved) also experiencing BSOD help is much appreciated.
In BSOD viewer the cause was driver: watchdog.sys
The BSOD is totally random, I've run Valley benchmark for hours with no problem, other times it even crashed after opening a text file in notepad.


OS Winodws 10
x64
Original OS Vista
Retail
hardware age 2009
OS age, installation ~6 months
did not reinstall yet

CPU: Intel Core 2 Duo P8600
GPU: Geforce 9600M GT
Manufacturer HP
Model number: FU784EA#ABU
It's a Laptop

I could not include the MSinfo32 in the file collection app because it was inaccesible no matter how many times I tried to run the SensitiveBSODcollectionapp.

PERFMON.zip
SysnativeFileCollectionApp.zip

Thank you!
HPnag is offline  
Sponsored Links
Advertisement
 
Old 03-09-2016, 08:56 PM   #2
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Hi. . .

NVIDIA video (nvlddmkm.sys) is on the stack along with watchdog.sys. Since the latter is a Microsoft OS related driver, NVIDIA is the one we look at.

Code:
0: kd> k
Child-SP          RetAddr           Call Site
fffff802`badf0428 fffff801`02aa3e1d nt!KeBugCheckEx
fffff802`badf0430 fffff801`02771427 watchdog!WdLogEvent5_WdCriticalError+0xcd
fffff802`badf0470 fffff801`02766187 dxgmms1! ?? ::FNODOBFM::`string'+0x3007
fffff802`badf0510 fffff801`0276602a dxgmms1!VidSchDdiNotifyInterruptWorker+0x127
fffff802`badf0570 fffff801`02acba04 dxgmms1!VidSchDdiNotifyInterrupt+0x7a
fffff802`badf05a0 fffff801`04b9fd86 dxgkrnl!DxgNotifyInterruptCB+0x74
fffff802`badf05d0 fffff802`badf07c0 nvlddmkm+0xcfd86
fffff802`badf05d8 00000000`00000000 0xfffff802`badf07c0
Your NVIDIA driver info:
Code:
nvlddmkm.sys Tue Oct 13 11:43:56 2015 (561D26BC)
See if updating NVIDIA video driver helps - https://www.sysnative.com/drivers/dr...d=nvlddmkm.sys

If Valley Benchmark is a video GPU test and it failed, then your video card may be at fault.

Regards. . .

jcgriff2

`
jcgriff2 is online now  
Old 03-10-2016, 07:48 AM   #3
Registered Member
 
Join Date: Mar 2016
Posts: 7
OS: win10



Quote:
Originally Posted by jcgriff2 View Post
Hi. . .

NVIDIA video (nvlddmkm.sys) is on the stack along with watchdog.sys. Since the latter is a Microsoft OS related driver, NVIDIA is the one we look at.

Code:
0: kd> k
Child-SP          RetAddr           Call Site
fffff802`badf0428 fffff801`02aa3e1d nt!KeBugCheckEx
fffff802`badf0430 fffff801`02771427 watchdog!WdLogEvent5_WdCriticalError+0xcd
fffff802`badf0470 fffff801`02766187 dxgmms1! ?? ::FNODOBFM::`string'+0x3007
fffff802`badf0510 fffff801`0276602a dxgmms1!VidSchDdiNotifyInterruptWorker+0x127
fffff802`badf0570 fffff801`02acba04 dxgmms1!VidSchDdiNotifyInterrupt+0x7a
fffff802`badf05a0 fffff801`04b9fd86 dxgkrnl!DxgNotifyInterruptCB+0x74
fffff802`badf05d0 fffff802`badf07c0 nvlddmkm+0xcfd86
fffff802`badf05d8 00000000`00000000 0xfffff802`badf07c0
Your NVIDIA driver info:
Code:
nvlddmkm.sys Tue Oct 13 11:43:56 2015 (561D26BC)
See if updating NVIDIA video driver helps - https://www.sysnative.com/drivers/dr...d=nvlddmkm.sys

If Valley Benchmark is a video GPU test and it failed, then your video card may be at fault.

Regards. . .

jcgriff2

`
Yeah Valley is a stress test, runs with no issue. And I also can play games, and if I remember right I never had a BSOD while playing. Laptop also has a TV tuner card, I'm trying to find and buy a new one, it's drivers are from 2009... Much appreciated!
HPnag is offline  
Sponsored Links
Advertisement
 
Old 03-24-2016, 07:06 PM   #4
Registered Member
 
Join Date: Mar 2016
Posts: 7
OS: win10



Quote:
Originally Posted by jcgriff2 View Post
Hi. . .

NVIDIA video (nvlddmkm.sys) is on the stack along with watchdog.sys. Since the latter is a Microsoft OS related driver, NVIDIA is the one we look at.
See if updating NVIDIA video driver helps - https://www.sysnative.com/drivers/dr...d=nvlddmkm.sys

Regards. . .

jcgriff2

`
There's a new nvidia driver that came out last week, unfortunately did not work. After installer unpacks itself I can see driver description being for windows 7/8/8.1. I'm thinking they did not change anything for my 9600m GT...
Will take it out the TV card and see if I can reproduce the BSOD.
HPnag is offline  
Old 03-25-2016, 09:54 AM   #5
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Please do see if you can reproduce it.

Regards. . .

jcgriff2

`
jcgriff2 is online now  
Old 03-27-2016, 11:21 AM   #6
Registered Member
 
Join Date: Mar 2016
Posts: 7
OS: win10



Quote:
Originally Posted by jcgriff2 View Post
Please do see if you can reproduce it.

Regards. . .

jcgriff2

`
I believe I can call this one solved. Pulled out the TV card and I could not crash the system no matter how hard I tried and it's been on for 48h. However looking in the eventviewer there is a msvcrt.dll error, no idea what it is. It started appearing after I stopped the stressing utility and force closed all the programs that were open. I don't remember having it running for 48h nonstop since I moved to Windows 10 so I'm confident that the problem was the TV card on old vista driver.

Thanks for your help.
HPnag is offline  
Old 03-27-2016, 06:20 PM   #7
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



A Vista era device driver in a Windows 10 environment can definitely be a problem.

Thanks for posting back - much appreciated.

Regards. . .

jcgriff2

`
jcgriff2 is online now  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] BSOD BSOD Everywhere. Geforce GTX570
Hey Guys Windows 7 64 bit Windows 7 Not preinstalled 2 year old system OS installed 6 months ago? Intel Core i5-2500k CPu @3.30ghz Gigabyte Geforce GTX570
wiseh BSOD, App Crashes And Hangs 12 07-17-2013 06:28 PM
GenuineIntel BSOD
Hello, I've been scouring through dumpfiles trying to diagnose the bsod I've been getting ever since installing my new graphics card (Sapphire 7970 Vapor-x) and was hoping somebody else would have a better idea about it than me. To begin with, when I first installed the card, I was getting a...
Stumpedify BSOD, App Crashes And Hangs 23 06-21-2013 11:33 PM
BSOD after installing graphicscard drivers
Hi, After an evening and a day wasted googling for the solution, i give up and hope you guys can help me. I'm getting an BSOD 116 igdkmd64.sys after i try to update my ATI graphics card driver. now the problem is that everytime i update the drivers, they install and a reboot gets...
FreekNL BSOD, App Crashes And Hangs 6 01-16-2012 09:23 AM
BSOD and a System Upgrade question (Moved from MS Support)
Yesterday I had 1 bsod and then also a screen freeze with me doing a hard restart. This happened during the time I was changing my drivers for 4870. I'm assuming the bsod was caused because of the driver change. Since then it seems to be running fine, with no more freezes or bsod. Now i just...
nickskip Motherboards, Bios & CPU 2 05-05-2011 06:52 AM
BSOD, very random
Hi Im having BSOD problems, of course. I got a BSOD a couple weeks ago, restarted, and it worked fine, i didnt pay it much attention since I very very very rarely get them, and it was fine afterwards last night while playing a game, it BSOD'd again, i restarted, and immediately after logging...
player2 BSOD, App Crashes And Hangs 1 02-28-2011 01:44 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 08:55 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts