02-16-2020, 07:14 PM
Join Date: Feb 2020
I am unable to find the zip file after running the BSOD. It is not located in my Documents. Is there another location or another way I can find them?
I use my laptop for college only and every since I bought it, it has freezes every now and again. Now after an update it Blue Screened me and keeps doing it.
AMD Ryzen 5 2500U with Radeon Vega Mobile
Gfx 2.00 GHz
Installed Ram: 8.00 GB (7.64 GB usable)
Device ID: 8436E2F3-A467-41CA-....
Product ID: 00325-....
System type: 64-bit operating system, x64-based processor
Pen and Touch: Touch support with 10 touchpoints
If there is any more information needed please let me know, and how to retrieve the zip file. Thank you.