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Constant BSOD when playing games - graphics card related.

This is a discussion on Constant BSOD when playing games - graphics card related. within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. OS - Windows 8.1, 8, 7 or Vista? Windows 10 x86 (32-bit) or x64? 64 bit What


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Old 01-15-2016, 08:16 AM   #1
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Join Date: Nov 2015
Posts: 4
OS: Windows 10



OS - Windows 8.1, 8, 7 or Vista? Windows 10
x86 (32-bit) or x64? 64 bit
What was the original installed OS on the system? Windows 7 Home Premium 64bit
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
Approximate age of system (hardware) ~3-4 years
Approximate age of OS installation (if you know) Upgraded to windows 10 ~4 months ago
Have you re-installed the OS? Yes, both clean installs and keeping settings

CPU i3-2100 3.1 Ghz
Video Card NVIDIA GeForce GTX 670. Previously had a sapphire HD which had similar BSOD problems
MotherBoard (if NOT a laptop)ASUS P7H55D-M EVO
Power Supply - brand & wattage (if NOT a laptop) Cooler Master 500W 12V Elite Power 500 Power Supply Unit


System Manufacturer Novatech
Exact model number (if laptop, check label on bottom) There doesn't seem to be one, sorry

Laptop or Desktop? Desktop

The computer came with a very basic 15 graphics card which I have upgraded twice. Both upgrades worked okay for a while and then eventually turned into constant BSOD when trying to play games/stream multiple videos at once. Both graphics cards were second hand but both were said to be working fine.

I am essentially trying to find out if it is the graphics card(s), in which case I will buy a brand new replacement as long as my system can support it; or whether the graphics card is fine in which case I will buy a whole new system and swap out the graphics card for my current one (if it is working correctly).

Thanks in advance for any help :)
Attached Files
File Type: zip SysnativeFileCollectionApp.zip (909.3 KB, 9 views)
File Type: zip Perfmon report January.zip (149.4 KB, 8 views)
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Old 01-15-2016, 10:57 AM   #2
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Join Date: Nov 2015
Posts: 4
OS: Windows 10



I ran the driver verifier and was able to get this dump of a BSOD. This happened while running updates to a game (before playing it) if that helps at all.
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File Type: zip 011516-25296-01.zip (22 Bytes, 8 views)
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Old 01-15-2016, 11:15 AM   #3
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Posts: 4
OS: Windows 10



Please ignore post #2... I'm realise now you can't actually do anything with that file which I think is because it said I don't have permission to view it. I am working on getting a dump file which you can read.

The last time I started to try and fix this about 6 months ago I downloaded bluescreenviewer and it kept coming up with watchdog.sys if that helps.

I have changed some settings so that next time the BSOD comes up, it won't automatically restart so I can find the error message.
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Old 01-15-2016, 12:08 PM   #4
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Join Date: Nov 2015
Posts: 4
OS: Windows 10



Still no luck on getting any minidumps attached - it still says access is denied. I have however just ran bluescreenview on one of the mini dumps on the only dump I have from when driver verifier was active, and these are the results:

Dump File 011516-25296-01.dmp
Crash Time 15-Jan-16 6:46:13 PM
Bug Check String
Bug Check Code 0x0000010e
Parameter 1 00000000`0000002e
Parameter 2 ffffc001`81af9480
Parameter 3 ffffc001`8da67b10
Parameter 4 ffffd000`21d685c0
Caused By Driver dxgkrnl.sys
Caused By Address dxgkrnl.sys+12702a
File Description
Product Name
Company
File Version
Processor x64
Crash Address ntoskrnl.exe+14f4d0
Stack Address 1
Stack Address 2
Stack Address 3
Computer Name
Full Path C:\WINDOWS\Minidump\011516-25296-01.dmp
Processors Count 4
Major Version 15
Minor Version 10240
Dump File Size 262,144
Dump File Time 15-Jan-16 6:47:25 PM
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