01-29-2020, 03:48 PM
Join Date: Jan 2020
AMD Ryzen 5 3600X Processor, tray
ASUS ROG Strix B450-F GAMING, Socket-AM4
HyperX Fury RGB DDR4 2666MHz 16GB (2x8GB)
ASUS Radeon RX5700 XT ROG Strix OC
Corsair HX 650W PSU
Corsair SSD Force Series F60A, 60GB
WD Desktop Blue 500GB
Home built brand new Pc except for PSU and both hard drives. Performed clean install using 16 gb usb and windows media creation tool. Installation proceeds without a problem until the screen informing you that the pc needs to perform a restart shows up, at which point the pc shuts off, then on again showing the manufacturers logo with the loading symol. It stays like that for several hours, occasionally blacking out the screen. At this point i leave it to do its thing over night. When i then turn the monitor back on, I'm greeted by the Windows 10 screen saying "Why did my pc restart?- There's a problem that's keeping us from getting your pc ready to use...." and so on. I make sure my pc is connected to the internet by cable, then click next eventually leads to the pc restarting again (this takes probably 5-10 minutes each time) leading back to the same screen.. and so on.
Attempts at a solution:
Strangely, making sure the pc is disconnected, then klicking next doesn't lead to choosing a wireless network but leads right to a restart, and ofc. the same screen.
I've updated the BIOS to fix a supposed compatibility issue with the 3000 ryzen series, although this fixed nothing.
changed PCI 16x.. to gen 3
Tried doing a clean install 3 more times, deleting all partitions and selecting the ssd for the install, with a new windows 10 usb (and product code) as well as a self made installation media. Didn't make a difference.
Disabled fast boot
Tried secure boot, though i've only been able to do this when booting from bought windows 10 media, which only leads to the windows 10 installation screen, with the option to troubleshoot-
startup repair says it doesn't work, system restore has no restore point (new pc :P)
Called Windows 10 which (surprise!) ... asked me to clean install from installation media xD
The only usb devices connected during install is keyboard and mouse. (currently doing a new install, but without the keyboard connected, hey you never know).
I'm not able to access safe boot by the 3x forced shutdown method, just leads to same thing.
At this point I'm struggling to find new things to try, I'm considering buying a new SSD. But before I spend any more money on a pc that doesn't work, I hope there is something I've missed.
I'm able to access cmd through booting from usb, so i guess troubleshooting from there is a possibility, but I don't know what to look for.
Any help is greatly appreciated!