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Can anyone read my dump files?

This is a discussion on Can anyone read my dump files? within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. My pc started getting bsod and i have no idea why. Thanks in advance.


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Old 10-15-2011, 10:58 PM   #1
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My pc started getting bsod and i have no idea why. Thanks in advance.
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File Type: rar Minidump.rar (151.9 KB, 15 views)
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Old 10-16-2011, 09:04 AM   #2
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so i guess i should try to fix it myself? oh well.
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Old 10-17-2011, 06:20 AM   #3
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Please be patient with us, there's just not that many people who are skilled at this. And, there's even fewer who are comfortable doing XP memory dumps (they're more difficult than Vista/Win7 crashes).

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

NOTE: Please provide this information to help us in diagnosing your XP system: https://www.techsupportforum.com/foru...ml#post3387993

FYI: I am having eye surgery on Wednesday, October 19, 2011.
I expect to be back online (barring any complications) within 2 days.
If I'm not back online by then, please PM another staff member for further assistance.

Latest memory dump shows Service Pack 2 installed. Please go to Start...Run...and type in "sysdm.cpl" (without the quotes) and press Enter. Then check the General tab to ensure that it says Service Pack 3 there. Let us know what you find.

If you need to install Service Pack 3, first visit the PC Manufacturer's website and update ALL device drivers on the system BEFORE running the Service Pack 3 update (this will prevent problems when updating).

Memory dumps point (probably) to a hardware issue. BUT, compatibility issues and low-level drivers can cause similar errors. There is one error pointing to a low-level driver from Daemon Tools, so I'd suggest the following:
Quote:
Daemon Tools (and Alcohol % software) are known to cause problems on some systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 bit system): DuplexSecure - FAQ
BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101511-04.dmp]
Built by: 2600.xpsp_sp2_qfe.100216-2016
Debug session time: Sat Oct 15 15:32:55.546 2011 (UTC - 4:00)
System Uptime: 0 days 0:23:31.160
*** WARNING: Unable to verify timestamp for usbuhci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbuhci.sys
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : usbuhci.sys ( usbuhci+dce )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Idle
FAILURE_BUCKET_ID:  0xD1_CODE_AV_BAD_IP_usbuhci+dce
Bugcheck code 100000D1
Arguments f77c3dce 00000002 00000008 f77c3dce
BiosVersion = 20f
BiosReleaseDate = 01/23/2005
CPUID:        "              Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: 3059
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101511-03.dmp]
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101511-02.dmp]
Built by: 2600.xpsp_sp2_qfe.100216-2016
Debug session time: Sat Oct 15 14:13:14.312 2011 (UTC - 4:00)
System Uptime: 0 days 3:44:20.964
Probably caused by : memory_corruption ( nt!MmInPageKernelStack+176 )
BUGCHECK_STR:  0x1a_3451
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x1a_3451_nt!MmInPageKernelStack+176
Bugcheck code 0000001A
Arguments 00003451 c07bbd30 8707c4d8 00000000
BiosVersion = 20f
BiosReleaseDate = 01/23/2005
CPUID:        "              Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: 3059
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101511-01.dmp]
Built by: 2600.xpsp_sp2_qfe.100216-2016
Debug session time: Sat Oct 15 10:26:43.750 2011 (UTC - 4:00)
System Uptime: 0 days 0:21:41.400
*** WARNING: Unable to verify timestamp for watchdog.sys
*** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
Probably caused by : watchdog.sys ( watchdog+612 )
DEFAULT_BUCKET_ID:  DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  0x50_watchdog+612
Bugcheck code 10000050
Arguments ede5b612 00000008 ede5b612 00000000
BiosVersion = 20f
BiosReleaseDate = 01/23/2005
CPUID:        "              Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: 3059
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101111-02.dmp]
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini101111-01.dmp]
Built by: 2600.xpsp_sp2_qfe.100216-2016
Debug session time: Tue Oct 11 12:22:20.484 2011 (UTC - 4:00)
System Uptime: 0 days 2:55:51.081
*** WARNING: Unable to verify timestamp for watchdog.sys
*** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
Probably caused by : watchdog.sys ( watchdog+612 )
DEFAULT_BUCKET_ID:  DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  0x50_watchdog+612
Bugcheck code 10000050
Arguments b8340612 00000008 b8340612 00000000
BiosVersion = 20f
BiosReleaseDate = 01/23/2005
CPUID:        "              Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: 3059
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
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Old 10-17-2011, 10:01 AM   #4
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Sorry, I just updated with automatic updates to sp3, so yes, it is sp3 now, my bad.

Edit: uhm, there aren't deamon tools or alcohol in my pc, thats strange.
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Old 10-17-2011, 10:34 AM   #5
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They use a virtual disk driver called SPTD.sys, which is what usasma found in the callstack for one of the crashdumps. I've realized that sometimes this driver may be left behind but still loaded even after uninstallation of one of these programs. You can do a search for it in your \Windows\System32 directory. Simply delete it and it should be ok. You may also wanna run msconfig (go to 'Run' on your start menu and type msconfig'). There in Startup tab you should verify if it attempts to load it at startup. You can uncheck/delete the entry.
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Old 10-17-2011, 12:15 PM   #6
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This is the link for the tool to remove the sptd.sys driver: DuplexSecure - FAQ
I've heard of issues with just deleting it (but haven't seen them myself) - that's why I suggest using the free tool that I linked to above.
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Old 10-18-2011, 06:17 AM   #7
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Never dealt with any issues about deleting it also, aside from simply getting a popup at Windows startup saying it's missing (hence the msconfig). Guess it varies. Thanks for the notice.
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Old 10-18-2011, 10:26 AM   #8
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Thanks, PC haven't restarted yet. We'll see tommorow, as i'll have a free day.
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