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BSOD win7pro x64

This is a discussion on BSOD win7pro x64 within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. I keep getting BSOD's with win7pro x64 when running nobeltec navigator 11. There are two prolific Serial to USB adapters


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Old 05-20-2011, 06:49 PM   #1
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Posts: 3
OS: win 7 pro x64 sp1



I keep getting BSOD's with win7pro x64 when running nobeltec navigator 11. There are two prolific Serial to USB adapters running to bring data from a GPS and an automated identification system to the box. I have to disable the microsoft pen input as it often gets confused with the GPS. I'll attach the zip file when I see a way to do it.
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File Type: zip Windows7_Vista_jcgriff2.zip (982.9 KB, 291 views)
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Old 05-20-2011, 08:54 PM   #2
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Hi -

The probable cause -
Code:
ser2pl64.sys    Wed Sep 24 03:03:23 2008 (48D9E63B)
http://sysnative.com/0x1/DriverReference.html#ser2pl64.sys

The device driver is too old for Windows 7 SP1 x64 and pre-dates Windows 7 RTM itself.

Contact the company and ask them when they will write a Windows 7 compatible driver.

Regards. . .

jcgriff2


`

BSOD SUMMARY
Code:
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri May 20 18:11:25.757 2011 (GMT-4)
System Uptime: 0 days 5:50:57.866
BugCheck D1, {10, 2, 0, fffff88000ec2ae0}
*** WARNING: Unable to verify timestamp for ser2pl64.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
Probably caused by : ser2pl64.sys ( ser2pl64+7a71 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ser2pl64+7a71
Bugcheck code 000000D1
Arguments 00000000`00000010 00000000`00000002 00000000`00000000 fffff880`00ec2ae0
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri May 20 12:01:37.015 2011 (GMT-4)
System Uptime: 0 days 2:06:14.498
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  _Nobeltec.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
Bugcheck code 0000003B
Arguments 00000000`c000001d fffffa80`047da940 fffff880`0877b6d0 00000000`00000000
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri May 20 09:53:50.069 2011 (GMT-4)
System Uptime: 0 days 0:18:30.552
*** WARNING: Unable to verify timestamp for ser2pl64.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
Probably caused by : ser2pl64.sys ( ser2pl64+78f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x44
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x44_ser2pl64+78f1
Bugcheck code 00000044
Arguments fffffa80`04239660 00000000`00000eae 00000000`00000000 00000000`00000000
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
 
 
by jcgriff2     
 
       J. C. Griffith, Microsoft MVP   
 
             https://mvp.support.microsoft.com/profile/Griffith   
 
 
             www.sysnative.com
 
             www.jcgriff2.com 
 
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
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Old 06-05-2011, 11:33 AM   #3
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OS: win 7 pro x64 sp1



I went to the prolific site and got their new drivers. I uninstalled the old drivers and rebooted without having the devices plugged in. I installed their new driver package and rebooted only then plugging the usb-serial converters in.

Just 30 minutes later heard the bsod reboot take place.

I've attached a zip.

Thanks for your assistance.
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File Type: zip Windows7_Vista_jcgriff2_6.5.zip (1,008.5 KB, 33 views)
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Old 06-06-2011, 02:25 AM   #4
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OS: win 7 pro x64 sp1



From all I've been reading it looks like I'd best dump 64 bit and return to 32 to get a working serial/usb link.
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Old 06-06-2011, 11:01 AM   #5
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Hi -

The same driver showed up again -
Code:
ser2pl64.sys    Fri Mar 12 05:21:50 2010 (4B9A15BE)
I hope it will work for you w/ Windows 7 x86, but cannot guarantee it.

Regards. . .

jcgriff2


`


BSOD SUMMARY
Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\060511-18470-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun  5 12:53:45.929 2011 (GMT-4)
System Uptime: 0 days 0:35:39.412
*** WARNING: Unable to verify timestamp for ser2pl64.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
Probably caused by : ser2pl64.sys ( ser2pl64+7d61 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_ser2pl64+7d61
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\060411-17659-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun  5 03:19:49.853 2011 (GMT-4)
System Uptime: 0 days 8:35:15.962
*** WARNING: Unable to verify timestamp for ser2pl64.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
Probably caused by : ser2pl64.sys ( ser2pl64+7d61 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x44
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x44_ser2pl64+7d61
Bugcheck code 00000044
Arguments fffffa80`041169f0 00000000`00000eae 00000000`00000000 00000000`00000000
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\060411-18096-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jun  4 18:42:59.705 2011 (GMT-4)
System Uptime: 8 days 0:55:59.136
*** WARNING: Unable to verify timestamp for ser2pl64.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl64.sys
Probably caused by : ser2pl64.sys ( ser2pl64+7d61 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_ser2pl64+7d61
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = 2.10
BiosReleaseDate = 01/20/11
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L670
MaxSpeed:     2400
CurrentSpeed: 2394
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  

by jcgriff2     
             
         J. C. Griffith, Microsoft MVP   
             
           https://mvp.support.microsoft.com/profile/Griffith   


           www.sysnative.com
             
           www.jcgriff2.com 


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