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BSOD upon running games

This is a discussion on BSOD upon running games within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. for the last 4 days or so i have been getting random blue screens. it was before i had updated


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Old 06-06-2010, 12:39 AM   #1
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OS: Vista 32bit basic



for the last 4 days or so i have been getting random blue screens. it was before i had updated anything except for windows updates. originally i had windows XP but due not not being able to make it past the boot screen at all, not even in safe mode i wiped the drive and went with a fresh install of vista 32 bit. in vista Ive at least consistently been able to make it to the desktop on every boot and not crash until i start running any form of games. i have vista updated with every driver and service pack that is available and ran many ram tests over the 4 sticks that i have. 10 passes on each stick as well as running memtest 86+ overnight. all returning with no errors. i have tried replacing the video card thinking it was the RAM on the card that fried, but alas no luck there either. nothing in this system is overclocked or has ever been overclocked. currently have AVG installed as well. im currently at the end of my rope attempting to get this system running for the last 4-5 days.


╖ OS - Vista
╖ x86 (32-bit)
╖ What was original installed OS on system? Vista x86
╖ Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? pre-installed, replaced with XP then returned to Vista with the original disk
╖ Age of system (hardware): 3 years
╖ Age of OS installation - have you re-installed the OS? reinstalled to vista 4 days ago
╖ CPU: AMD Athlon 64 X2 6400+ Black Edition
╖ Video Card: Nvidia 8800 GT
╖ MotherBoard: MSI K9N SLI Platinum
╖ Power Supply - Apevia Iceberg 680W Blue ATX Power Supply
Attached Files
File Type: zip PERFMON.zip (125.2 KB, 18 views)
File Type: zip Windows7_Vista_jcgriff2.zip (1.47 MB, 23 views)
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Old 06-06-2010, 07:35 AM   #2
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17 memory dumps over 3 days (03 to 05 Jun 2010)
7 different STOP errors with 7 different causes blamed.
You've also reinstalled Windows - so this is (IMO) a hardware issue.

I'd suspect your video card, but you've already changed that out.

So, let's start with the standard diagnostics, but with some caveats to make sure we get the results that we need.

First, please run a hard drive diagnostic. NTFS.sys is present in a couple of the memory dumps - and it's a driver that affects the file system on your hard drive. Also, a failing hard drive can cause all sorts of strange symptoms on a system. So, please follow the instructions here: https://www.carrona.org/hddiag.html (read the details at the link)

Next, please run the Furmark video stress test. I'm not expecting anything from it - but would like to rule out the possibility of a problem with the video card slot on the motherboard causing issues. Here's the instructions and link:
Quote:
Try this free video stress test: https://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Next, please try Prime 95 - using the Small FFT's test (since you've already run MemTest). Here's the instructions and link:
Quote:
Try this free stress test: https://www.mersenne.org/freesoft/
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Small FFTs" test.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
If there's no failed tests up to this point, rerun Prime 95 using the "In-Place Large FFT's" test.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: https://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: https://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:
Code:
nvstor.sys   Sat Dec 23 11:07:25 2006 - nVidia Storage Drivers - https://www.carrona.org/dvrref.html#nvstor.sys
nvstor32.sys Thu Apr 19 16:10:03 2007 - nVidia Storage Driver (nForce chipset driver) - https://www.carrona.org/dvrref.html#nvstor32.sys
nvmfdx32.sys Thu May 03 20:41:02 2007 - nVidia Networking Controller Driver (nForce chipset driver) - https://www.carrona.org/dvrref.html#nvmfdx32.sys
SaiBus.sys   Fri Dec 07 08:05:52 2007 - Saitek Magic Bus driver - https://www.carrona.org/dvrref.html#SaiBus.sys
SaiMini.sys  Fri Dec 07 08:05:47 2007 - Saitek Magic Mini driver - https://www.carrona.org/dvrref.html#SaiMini.sys
SaiH80C0.sys Tue May 01 06:56:13 2007 - Saitek Hid driver - https://www.carrona.org/dvrref.html#SaiH80C0.sys
RivaTuner32.sys Tue Jul 17 15:13:33 2007 - Riva Tuner (uninstall until we're finished troubleshooting - no updates available AFAIK) - https://www.carrona.org/dvrref.html#RivaTuner32.sys
Summary of the BSOD's:
Code:

Debug session time: Sun Jun  6 02:48:37.998 2010 (GMT-4)
System Uptime: 0 days 0:05:31.823
BugCheck 1000008E, {c0000005, 81e1b608, 9fd056c0, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x8E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Sun Jun  6 02:02:16.659 2010 (GMT-4)
System Uptime: 0 days 0:06:18.484
BugCheck A, {81dc2464, ff, 1, 81dc2464}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2e1 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Sun Jun  6 01:55:22.785 2010 (GMT-4)
System Uptime: 0 days 0:05:23.626
BugCheck A, {9fe8fbb8, 1b, 0, 81abd003}
Probably caused by : ntkrpamp.exe ( nt!EtwpCCSwapTrace+3b1 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  Wow.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Sun Jun  6 01:29:26.194 2010 (GMT-4)
System Uptime: 0 days 0:16:03.019
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 21:45:17.065 2010 (GMT-4)
System Uptime: 0 days 0:08:05.891
BugCheck D1, {80b08c06, ff, 8, 80b08c06}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2e1 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 21:15:55.645 2010 (GMT-4)
System Uptime: 0 days 0:32:01.470
BugCheck FC, {330036, 87096847, 8176fb04, 0}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
BUGCHECK_STR:  0xFC
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 17:54:21.436 2010 (GMT-4)
System Uptime: 0 days 0:01:37.277
BugCheck 24, {1904aa, 9c9b39c8, 9c9b36c4, 87aa8fbf}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCreateLcb+1c0 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 17:52:04.507 2010 (GMT-4)
System Uptime: 0 days 0:15:57.332
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 16:33:27.584 2010 (GMT-4)
System Uptime: 0 days 1:03:37.425
BugCheck 1000008E, {c0000005, 81a0370c, 9bc89bd4, 0}
Probably caused by : ntkrpamp.exe ( nt!KiSwapThread+477 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  sidebar.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 02:40:31.522 2010 (GMT-4)
System Uptime: 0 days 0:05:26.348
BugCheck 1000008E, {c0000005, 81bc4d73, a12af4cc, 0}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Fri Jun  4 02:06:56.697 2010 (GMT-4)
System Uptime: 0 days 0:10:25.522
BugCheck D1, {82504ffe, 2, 8, 82504ffe}
Probably caused by : PCIIDEX.SYS ( PCIIDEX!_NULL_IMPORT_DESCRIPTOR <PERF> (PCIIDEX+0xdffe)+0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 16:00:24.088 2010 (GMT-4)
System Uptime: 0 days 0:03:48.804
BugCheck 50, {fe2b4e0c, 0, 906c9e9d, 2}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+c9e9d )
BUGCHECK_STR:  0x50
PROCESS_NAME:  sidebar.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 15:47:07.341 2010 (GMT-4)
System Uptime: 0 days 0:06:18.057
BugCheck 50, {fd283400, 0, 906c9e9d, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+c9e9d )
BUGCHECK_STR:  0x50
PROCESS_NAME:  sidebar.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 15:24:11.256 2010 (GMT-4)
System Uptime: 0 days 0:04:04.082
BugCheck 50, {fe0bf500, 0, 812c9e9d, 2}
Probably caused by : win32k.sys ( win32k!mmxAlphaPerPixelOnly+33 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  sidebar.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 07:20:39.117 2010 (GMT-4)
System Uptime: 0 days 0:05:08.953
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : amdk8.sys ( amdk8!C1Halt+4 )
BUGCHECK_STR:  0x7f_d
PROCESS_NAME:  Idle
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 05:38:57.585 2010 (GMT-4)
System Uptime: 0 days 0:22:17.662
BugCheck 50, {96c0ca2c, 1, 822d3fd1, 1}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupNtfsMcbEntry+28 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  WerFault.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Debug session time: Thu Jun  3 05:10:46.740 2010 (GMT-4)
System Uptime: 0 days 0:23:21.565
BugCheck 1000008E, {c0000005, 81b87518, 946e5b54, 0}
Probably caused by : ntkrpamp.exe ( nt!_NULL_IMPORT_DESCRIPTOR <PERF> (nt+0x387518)+0 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
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Old 06-06-2010, 12:34 PM   #3
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ok ran all the tests.

for the HDDiag it stopped for the first drive after less than 30 seconds, but ran for the other drive fully with no errors.

furmark topped at 87C with no errors at all.

prime95 on the small FFTs stopped after a few seconds as well stating rounding was at 0.5 and expected less than 0.4.

removed rivatuner, and updated the drivers that i could find.

and still getting BSODs
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Old 06-06-2010, 02:02 PM   #4
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I'd suspect the hard drive the most. Try another test on it - either the Hitachi Drive Fitness Test, or the Seagate Seatools.
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Old 06-06-2010, 03:13 PM   #5
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I will run the test again when I get home on my lunch in a few hours and post the results tonigh after work.

Just wondering could a disk defrag help at all or would this issue be beyond that?
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Old 06-06-2010, 03:51 PM   #6
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Depends on what the problem is. If it's as I suspect - and it's a hardware issue with the hard drive - then it won't hurt but it won't help.

If the hard drive is still good, then it'll help in the long run - but it won't help us in locating the problem.

The point here is we're trying to get a test to finish running on the hard drive.
If the hard drive tests bad, then it's gotta be replaced - and then run Prime95 again.
If it tests good, then we'll have to figure out why the Prime95 gave you errors
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Old 06-06-2010, 05:17 PM   #7
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unfortunately it came up as failed again. i will try and use the one drive that did work as successful and reinstall etc on that drive and disconnect the current one and see if that helps.
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Old 06-06-2010, 11:16 PM   #8
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alright so after removing the hard drive that the seagate tools was saying that there were errors, i was able to log back onto the XP version i had installed on my other hard drive rather than not being able to go to the boot screen without a bsod. although when i ran Prime95 with 2 workers, worker one stops after less than 30 seconds with an error with the rounding being 0.5 and expecting less than 0.4 but worker 2 keeps running and has no errors.
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Old 06-07-2010, 01:25 AM   #9
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ok, quick update. got BSOD BCCode 7F just now
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Old 06-07-2010, 03:21 AM   #10
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Did the hard drive that's installed now pass the diagnostic test - yet Prime95 still fails?

I'd suspect a hardware failure - and if it only occurs on 1 worker, then I'd have to suspect some damage to the mobo/CPU. Have you recently had any power failures or surges that could have damaged the board?
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Old 06-07-2010, 04:04 AM   #11
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yes the HDD passes with no errors, but prime95 fails on only worker#1 not 2. there have been no power surges at all, nor failures.
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Old 06-07-2010, 04:39 AM   #12
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just now again while running world of warcraft after fresh install of all updates on the game as well as having all the drivers on for the GPU and mobo chipset up to date, getting BCCode 100008e again.
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Old 06-07-2010, 01:00 PM   #13
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every blue screen seems to now be narrowed down to 7F and 1000008E apparently. havent been getting any of the random ones i got at the start of all this
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Old 06-07-2010, 01:01 PM   #14
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You're going to have to remove all hardware that's not essential (such as the DVD drive, any plug in cards on the motherboard (such as a dialup modem if not using it), and empty all USB ports, etc.

More info here: https://www.bleepingcomputer.com/foru...ware+stripdown
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Old 06-07-2010, 01:11 PM   #15
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for the memtest just let it run over all the sticks or just one at a time. got a set of 4x1gb in currently
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Old 06-07-2010, 01:39 PM   #16
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memtest86+ -

one stick at a time; alternate the slots
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