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BSOD - only while games are running

This is a discussion on BSOD - only while games are running within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Experienced 4 BSODs all while running Arma 2 (game). From what I've seen, it says that the problem is volmgrx.sys


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Old 03-13-2013, 05:59 PM   #1
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OS: win7, service pack 1



Experienced 4 BSODs all while running Arma 2 (game). From what I've seen, it says that the problem is volmgrx.sys but I'm not sure how to fix it.

ท OS - Vista/ Windows 7 ? - win7
ท x86 (32-bit) or x64 ? - x64
ท What was original installed OS on system? - win7 home premium
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - full retail, win7 home premium
ท Age of system (hardware) - CPU, mobo, GPU are 2 days old. Ram is 2 years old (12GB corsair Vengeance)
ท Age of OS installation - have you re-installed the OS? - First installation 2 days ago

ท CPU - i5 3750k @ 3.4
ท Video Card - GeForce GTX 650
ท MotherBoard - ASRock Z77 pro4
ท Power Supply - OCZ 600W

ท System Manufacturer - custom built
ท Exact model number (if laptop, check label on bottom)
Attached Files
File Type: zip BSOD.zip (987.0 KB, 21 views)
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Old 03-13-2013, 06:47 PM   #2
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oops, sorry. CPU is i5 3570k, not i5 3750k.
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Old 03-13-2013, 07:34 PM   #3
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Recommendations:
Crashes show USB devices in the stack. My first and primary suspicion is your USB Wireless Network Adapter. It is pre-Windows 7 and very likely to cause conflicts on the system. USB wireless network adapters are inherently unstable; factor in a pre-Windows 7 driver, and you almost guarantee crashes to occur.

I would recommend replacing the USB wireless network adapter with a PCI wireless network adapter.
jswpslwfx.sys Thu May 15 04:28:50 2008 (482C1062)
D-Link USB Wireless Adapter Driver
https://www.carrona.org/drivers/driver.php?id=jswpslwfx.sys

Outdated and Problematic Drivers:
You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs, please remove the software or remove the drivers and then remove the device; steps to do so are given after the list of outdated drivers.
PCASp50a64.sys Tue Nov 28 19:45:19 2006 (456CF43F)
PCAUSA NDIS 5.0 SPR Protocol Driver (AMD64) - PCAUSA Rawether
https://www.carrona.org/drivers/driver.php?id=PCASp50a64.sys

scmndisp.sys Wed Jan 17 00:48:03 2007 (45ADD4B3)
Netgear Neutral Wireless Solution
https://www.carrona.org/drivers/driver.php?id=scmndisp.sys

FNETURPX.SYS Fri Oct 3 20:27:02 2008 (48E6D476)
FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package
https://www.carrona.org/drivers/driver.php?id=FNETURPX.SYS

AsrAppCharger.sys Tue May 10 02:28:46 2011 (4DC8F73E)
ASRock App Charger Likely BSOD cause - haven't seen recently (15Jan2013)
https://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need help, let us know.

To remove drivers, do so by uninstalling the device or software associated with the driver. Devices can be uninstalled through device manager, and then the device itself should be physically removed from the system if no driver updates are available for the device. If it does not make sense to remove the device, i.e. the device is a motherboard, please ask us for further assistance.
Uninstall or change a program

Open Device Manager

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:
Code:
**************************Wed Mar 13 17:02:08.360 2013 (UTC - 6:00)**************************
scmndisp.sys                Wed Jan 17 00:48:03 2007 (45ADD4B3)
jswpslwfx.sys               Thu May 15 04:28:50 2008 (482C1062)
FNETURPX.SYS                Fri Oct  3 20:27:02 2008 (48E6D476)
intelppm.sys                Mon Jul 13 17:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 21:40:32 2009 (4A7267B0)
LGBusEnum.sys               Mon Nov 23 18:36:48 2009 (4B0B38B0)
LGVirHid.sys                Mon Nov 23 18:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 10:18:18 2010 (4BA3A3CA)
bcmwlhigh664.sys            Tue Apr 19 01:13:08 2011 (4DAD3604)
AsrAppCharger.sys           Tue May 10 02:28:46 2011 (4DC8F73E)
Rt64win7.sys                Tue Aug 23 07:55:41 2011 (4E53B15D)
ISCTD64.sys                 Tue Aug 23 11:32:39 2011 (4E53E437)
asahci64.sys                Wed Sep 21 03:42:57 2011 (4E79B1A1)
RTKVHD64.sys                Tue Oct 18 05:48:20 2011 (4E9D6784)
WPRO_41_2001.sys            Mon Nov  7 14:04:48 2011 (4EB847F0)
ikbevent.sys                Tue Jan  3 17:35:09 2012 (4F039EBD)
imsevent.sys                Tue Jan  3 17:35:31 2012 (4F039ED3)
AsrRamDisk.sys              Thu Jan 12 21:52:38 2012 (4F0FB896)
iusb3hub.sys                Tue Mar 27 02:09:29 2012 (4F7175B9)
iusb3xhc.sys                Tue Mar 27 02:09:32 2012 (4F7175BC)
iusb3hcs.sys                Tue Mar 27 02:11:21 2012 (4F717629)
iaStor.sys                  Wed May 30 14:40:40 2012 (4FC685C8)
HECIx64.sys                 Mon Jul  2 16:14:58 2012 (4FF21D62)
nvhda64v.sys                Tue Jul  3 09:25:04 2012 (4FF30ED0)
LGSHidFilt.Sys              Wed Aug 22 16:27:24 2012 (50355CCC)
MpFilter.sys                Wed Oct 31 16:43:06 2012 (5091A97A)
igdkmd64.sys                Wed Dec 12 17:42:26 2012 (50C92472)
nvlddmkm.sys                Fri Jan 18 06:22:15 2013 (50F94C87)
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Tue Mar 12 14:30:38.101 2013 (UTC - 6:00)**************************
PCASp50a64.sys              Tue Nov 28 19:45:19 2006 (456CF43F)
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Mar 11 23:04:29.034 2013 (UTC - 6:00)**************************
iusb3hub.sys                Mon Feb 27 03:56:50 2012 (4F4B6172)
iusb3xhc.sys                Mon Feb 27 03:56:53 2012 (4F4B6175)
iusb3hcs.sys                Mon Feb 27 03:58:49 2012 (4F4B61E9)
https://www.carrona.org/drivers/driver.php?id=scmndisp.sys
https://www.carrona.org/drivers/driver.php?id=jswpslwfx.sys
https://www.carrona.org/drivers/driver.php?id=FNETURPX.SYS
https://www.carrona.org/drivers/driver.php?id=intelppm.sys
https://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
https://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
https://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
https://www.carrona.org/drivers/driver.php?id=amdxata.sys
https://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
https://www.carrona.org/drivers/driver.php?id=AsrAppCharger.sys
https://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
https://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
https://www.carrona.org/drivers/driver.php?id=asahci64.sys
https://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
https://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
https://www.carrona.org/drivers/driver.php?id=ikbevent.sys
https://www.carrona.org/drivers/driver.php?id=imsevent.sys
https://www.carrona.org/drivers/driver.php?id=AsrRamDisk.sys
https://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
https://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
https://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
https://www.carrona.org/drivers/driver.php?id=iaStor.sys
https://www.carrona.org/drivers/driver.php?id=HECIx64.sys
https://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
https://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
https://www.carrona.org/drivers/driver.php?id=MpFilter.sys
https://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
https://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
https://www.carrona.org/drivers/driver.php?id=PCASp50a64.sys
https://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
https://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
https://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys


Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
Code:
**************************Wed Mar 13 17:02:08.360 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_13\afiliazn\Windows7_Vista_jcgriff2\031313-15958-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 3:32:09.624
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by :volmgrx.sys ( volmgrx+196d0 )
BugCheck D1, {fffff88000d9c6d0, 2, 8, fffff88000d9c6d0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments: 
Arg1: fffff88000d9c6d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff88000d9c6d0, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_volmgrx+196d0
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P1.40
  BIOS Release Date             07/13/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Tue Mar 12 14:30:38.101 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_13\afiliazn\Windows7_Vista_jcgriff2\031213-16239-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 12:50:02.365
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by :volmgrx.sys ( volmgrx+196d0 )
BugCheck D1, {fffff88000c196d0, 2, 8, fffff88000c196d0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments: 
Arg1: fffff88000c196d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff88000c196d0, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_volmgrx+196d0
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P1.40
  BIOS Release Date             07/13/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Tue Mar 12 01:40:08.880 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_13\afiliazn\Windows7_Vista_jcgriff2\031213-16317-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 2:00:25.770
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by :volmgrx.sys ( volmgrx+196d0 )
BugCheck D1, {fffff880011146d0, 2, 8, fffff880011146d0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments: 
Arg1: fffff880011146d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff880011146d0, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_volmgrx+196d0
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P1.40
  BIOS Release Date             07/13/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Mar 11 23:04:29.034 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_13\afiliazn\Windows7_Vista_jcgriff2\031213-21403-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 0:27:49.298
*** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by :volmgrx.sys ( volmgrx+196d0 )
BugCheck D1, {fffff88000c196d0, 2, 8, fffff88000c196d0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments: 
Arg1: fffff88000c196d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff88000c196d0, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_volmgrx+196d0
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  P1.40
  BIOS Release Date             07/13/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
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Old 03-13-2013, 07:54 PM   #4
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Posts: 6
OS: win7, service pack 1



Thank you so much for the quick response! I'll buy a PCI wireless adapter tomorrow.
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Old 03-14-2013, 04:45 PM   #5
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Posts: 6
OS: win7, service pack 1



I bought a new PCI wireless adapter but the BSOD is reoccurring, showing the same error.

I removed:
Quote:
scmndisp.sys Wed Jan 17 00:48:03 2007 (45ADD4B3)
Netgear Neutral Wireless Solution
Driver Reference Table - scmndisp.sys

FNETURPX.SYS Fri Oct 3 20:27:02 2008 (48E6D476)
FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package
Driver Reference Table - FNETURPX.SYS

AsrAppCharger.sys Tue May 10 02:28:46 2011 (4DC8F73E)
ASRock App Charger Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AsrAppCharger.sys
I removed the netgear driver for the USB wireless adapter which I'm assuming removed the Netgear Neutral Wireless Solution driver.

I'm not so sure how to remove
Quote:
PCASp50a64.sys Tue Nov 28 19:45:19 2006 (456CF43F)
PCAUSA NDIS 5.0 SPR Protocol Driver (AMD64) - PCAUSA Rawether
Driver Reference Table - PCASp50a64.sys
as I can't find it when I'm looking through all of my installed programs/features. I can only find it under C:\Windows\System32\drivers. I'm not sure how to remove it, or if this is the problem that is causing my BSODs.

I also attached a new zipfile.
Attached Files
File Type: zip BSOD_afiliazn.zip (1.18 MB, 23 views)
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Old 03-14-2013, 06:41 PM   #6
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Posts: 3,036
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Sorry to see that the wireless network adapter replacement did not help the overall situation, but it should provide more stability for the system overall. Your latest crashes implicate your SSD as the likely cause. I notice that your BIOS is not up to date. Is the firmware for the SSD up to date?
ASRock > Z77 Pro4
Quote:
WARNING:
  • BIOS updating is a risky endeavor, so be sure to follow the manufacturer's guide exactly. Failure to do so can result in your system being unable to boot or even turn on. Also, NEVER INTERRUPT a BIOS flash in progress for any reason.

Check your firmware version for the SSD with the steps outlined by Wrench97:


Follow these steps to check which firmware revision you currently have on your drive.



SSD Troubleshooting:
The crashes you are receiving are common with SSDs when there are incompatible drivers, hardware, BIOS, or firmware issues. Proceed with SSD troubleshooting:
  • Make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • If this is a desktop system, try connecting the drive to a different hard disk controller connection, i.e. Marvell instead of Intel, ASMedia instead of Intel, Intel instead of ASMedia or Marvell, etc.

  • Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
    1. Power off the system.
    2. Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
    3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
    4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
    5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
    6. Let the computer remain in the BIOS for 20 minutes.
    7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
    8. Leave the drive disconnected for 30 seconds to let all power drain from it.
    9. Replace only the drive power connection if it is a desktop, (fully reconnect the drive to the system if it is a laptop) and then do steps 4-8 again.
    10. Follow steps 1-3 again.
    11. Reconnect the drive fully to the system.
    12. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
    13. Start your computer normally and run Windows.
    The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

    While that may not be your drive, a power cycle should be the same on all SSD drives. See how the system responds after the SSD power cycle.


-----
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Old 03-14-2013, 07:59 PM   #7
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OS: win7, service pack 1



I have just updated my BIOS (UEFI), Chipset Driver and hard disk controller drivers/SATA drivers. Device manager also says that my SSD is up to date. I'll try doing a power cycle of the SSD. Thank you!
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Old 03-15-2013, 08:50 PM   #8
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OS: win7, service pack 1



SSD worked normally after the power cycle. PC actually ran for a really long time without the BSOD up until a few minutes ago. :(
Attached Files
File Type: zip BSOD - afiliazn.zip (1.04 MB, 21 views)
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Old 03-16-2013, 07:29 AM   #9
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Crashes were the same as before. I notice you have a RAMDisk setup. Would you be willing to uninstall the RAMDisk software to see if it is causing conflicts with the SSD?

Try the SSD with different motherboard storage controllers; your system should come with two or three types of controllers, so consult your motherboard manual for information.

If the above does not work, replace the SSD with a platter hard disk drive to see if the SSD is faulty or incompatible with your system.



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