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BSOD on restart

This is a discussion on BSOD on restart within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hey, I've had a problem with my computer for a long time where whenever I press start->power->restart my computer will


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Old 02-11-2020, 08:56 PM   #1
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Join Date: Feb 2013
Posts: 43
OS: Windows 7 professional service pack 1



Hey, I've had a problem with my computer for a long time where whenever I press start->power->restart my computer will bluescreen when it starts back up. If I press shutdown it works fine every time. This hasn't been a problem until recently because whenever I get a windows update I now have to do a restart. I cannot "update and shutdown" only "update and restart". After it bluescreens on the restart it will continue to bluescreen every time unless I unplug the power for around 30 minutes.


OS - Windows 10, 8.1, 8, 7 or Vista? windows 10
x86 (32-bit) or x64 ? 64 bit
What was the original installed OS on the system? windows 7
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
I bought win 7 and got the free update to win 10
Approximate age of system (hardware) built in 2016
Approximate age of OS installation (if you know) about 2017
Have you re-installed the OS? Never
CPU - intel i7 6700k, not overclocked
Video Card gtx 980ti
MotherBoard (if NOT a laptop) msi 7170a ms-7977

Power Supply - brand & wattage (if NOT a laptop) seagate platinum (I can't remember. Think its the 850w)
Laptop or Desktop? Desktop



Attached Files
File Type: zip SysnativeFileCollectionApp.zip (2.11 MB, 1 views)
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Old 02-15-2020, 09:21 PM   #2
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Location: Western Australia
Posts: 46
OS: XP, Vista, Win7, Win 8/8.1, Win 10, Linux Mint

My System


Have you tested this with another "known good" PSU?
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Old 02-15-2020, 09:42 PM   #3
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OS: Windows 7 professional service pack 1



Hey, no I haven't. I play games and stuff all the time and never had bsod apart from when I click restart. Even if I immediately start it up when it was shutdown. it makes it past the bios screen and then hits the windows startup and bluescreens. I feel like everything is going fine until then, so I wouldn't have suspected the power supply.
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