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BSOD ntoskrnl.exe [moved from Vista/ Windows 7]

This is a discussion on BSOD ntoskrnl.exe [moved from Vista/ Windows 7] within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Code: ================================================== Dump File : 021011-40092-01.dmp Crash Time : 10-2-2011 18:50:11 Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code :


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Old 02-10-2011, 10:51 AM   #1
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Code:
 ==================================================
Dump File         : 021011-40092-01.dmp
Crash Time        : 10-2-2011 18:50:11
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : 00000000`fffff880
Parameter 3       : fffff880`05e1f0c0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\021011-40092-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 021011-26910-01.dmp
Crash Time        : 10-2-2011 17:43:55
Bug Check String  : 
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`956d3973
Parameter 2       : b3b7465e`e7ea0b69
Parameter 3       : fffff800`02cd4d80
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\021011-26910-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 021011-18876-01.dmp
Crash Time        : 10-2-2011 17:07:15
Bug Check String  : 
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`985ea60b
Parameter 2       : b3b7465e`eadb7801
Parameter 3       : fffff800`02cd4cc0
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\021011-18876-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 021011-21091-01.dmp
Crash Time        : 10-2-2011 16:17:02
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041284
Parameter 2       : 00000000`250c7001
Parameter 3       : 00000000`000000ce
Parameter 4       : fffff700`01080000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\021011-21091-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 020811-19437-01.dmp
Crash Time        : 8-2-2011 20:29:14
Bug Check String  : 
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`988e25ef
Parameter 2       : b3b7465e`eb0af7e5
Parameter 3       : fffff800`02fd8f60
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\020811-19437-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 020711-19687-01.dmp
Crash Time        : 7-2-2011 18:07:48
Bug Check String  : 
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`967045f5
Parameter 2       : b3b7465e`e8ed17eb
Parameter 3       : fffff800`02fd8e70
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\020711-19687-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 020611-28158-01.dmp
Crash Time        : 6-2-2011 18:27:49
Bug Check String  : 
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`986fbab7
Parameter 2       : b3b7465e`eaec8cbd
Parameter 3       : fffff800`02fd8d5b
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\020611-28158-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.120
==================================================

==================================================
Dump File         : 011711-30498-01.dmp
Crash Time        : 17-1-2011 16:54:20
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`0d2bcb0c
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`010c538e
Parameter 4       : 00000000`00000002
Caused By Driver  : fltmgr.sys
Caused By Address : fltmgr.sys+7633
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\011711-30498-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================

==================================================
Dump File         : 011611-38937-01.dmp
Crash Time        : 16-1-2011 11:39:13
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff683`fe7d78f0
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`02aec2e2
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\011611-38937-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 275.064
==================================================
...... more coming



here is the file i was asked from the BSOD thread!
2shared - download Windows7_Vista_jcgriff2.zip
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Old 02-10-2011, 10:58 AM   #2
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Hello and welcome to TSF.

Please follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions - Tech Support Forum
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Old 02-10-2011, 10:58 AM   #3
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Quote:
Originally Posted by DT Roberts View Post
Hello and welcome to TSF.

Please follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions - Tech Support Forum
here it is:


Code:
 
· OS - Windows 7 x64 bits homepremium. I have a x86 program files folder
· Original? when i added new hardware two months ago i installed windows 7 too.
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? i prushased it and installed it.
· all new except hardrive and dvd 
· Age of OS installation two months or so
· CPU  AMD athlon II x 4
· Video Card HD5700 Ati Radeon
· MotherBoard 880GM-E41
· Power Supply - brand & wattage OCZ stealth X stream II 500W
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Old 02-10-2011, 11:15 AM   #4
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autoruns
Attached Files
File Type: zip AutoRuns.zip (96.5 KB, 39 views)
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Old 02-10-2011, 11:42 AM   #5
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Roll Eyes

because i messed a bit up above:P
Code:
· OS - Vista/ Windows 7 ?
           Windows 7 home premium
· x86 (32-bit) or x64 ? x64bits with x84 program files folder...
· What was original installed OS on system? windows xp
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?windows xp
· Age of system (hardware) new hardware only hard drive and dvd are old.
· Age of OS installation - have you re-installed the OS? i installed win7 with the new hardware 2 months ago.
· CPU AMD athlon II x4 
· Video Card Ati sapphire HD5700
· MotherBoard msi 880GM-E41
· Power Supply - brand & wattage  StealthXstream II 500W





I couldnt save the perfrom thingy as html but i saved it as txt...


Please help!

btw i' ve gotten another 2 BSOD after i started this thread

all 3 files are in here!:
Attached Files
File Type: zip Windows7_Vista_jcgriff2.zip (1.21 MB, 35 views)
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Old 02-10-2011, 01:04 PM   #6
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Thank you for the files.

Your video card is listed as a "problematic device". Please reinstall the latest graphics drivers from ATI's website: AMD Graphics Drivers & Software

Also, this error shows blatant issues with memory:
Code:
Event[566]:
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2011-02-10T18:08:02.198
  Event ID: 1202
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Stefan-PC
  Description: 
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Follow the instructions here to test your memory: Memory Diagnostics

Let us know the results. Best of luck.

Devin
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Old 02-11-2011, 05:02 AM   #7
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Quote:
Originally Posted by DT Roberts View Post
Thank you for the files.

Your video card is listed as a "problematic device". Please reinstall the latest graphics drivers from ATI's website: AMD Graphics Drivers & Software

Also, this error shows blatant issues with memory:
Code:
Event[566]:
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2011-02-10T18:08:02.198
  Event ID: 1202
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Stefan-PC
  Description: 
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Follow the instructions here to test your memory: Memory Diagnostics

Let us know the results. Best of luck.

Devin
Hey i tried to do it today but when i started my pc i got a bsod in 2 minutes...
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Old 02-11-2011, 05:45 AM   #8
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Do you receive BSOD's in Safe Mode? If not, try updating the graphics driver from there. Also don't forget to test the memory.
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Old 02-11-2011, 05:51 AM   #9
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Roll Eyes

Quote:
Originally Posted by DT Roberts View Post
Do you receive BSOD's in Safe Mode? If not, try updating the graphics driver from there. Also don't forget to test the memory.
I reinstalled the hardware manually and cleaned all the dust.
i am recovering system now to an older date...

I dont think the graphic drivers were out of date, because the last update i did was one week ago...


I had a memory test automaticly by windows. and said that their was a failure at the second part(2/2). does that mean one doesnt work and one does.

Notice:
when i look for my score for my pc. It cant iddentiffy.... strange.
It tells me to refresh but that doesnt work.
But i havent installed any new hardware...
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Old 02-11-2011, 05:59 AM   #10
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When Windows Memory Diagnostics finds an issue, you know you have a problem!

The memory is the first priority. Use MemTest86+; it yields much better results. Run it on one stick at a time to pinpoint the culprit.
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Old 02-11-2011, 06:24 AM   #11
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okey got a load of red stuff with the memtest what do you need to know?

9 error for now

16%


Oh and their all at test 4! 9 of them


got some more on test 6... 2 of them
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Old 02-11-2011, 06:46 AM   #12
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Once you see an error, you know it's a problem regardless of how many there are. Are you running it on one stick?
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Old 02-11-2011, 06:53 AM   #13
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Quote:
Originally Posted by DT Roberts View Post
Once you see an error, you know it's a problem regardless of how many there are. Are you running it on one stick?
i am running it from a stick
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Old 02-11-2011, 06:55 AM   #14
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Try another stick in the same slot and see if you get errors.
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Old 02-11-2011, 07:08 AM   #15
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Quote:
Originally Posted by DT Roberts View Post
Try another stick in the same slot and see if you get errors.
hmmm i think the mettest86 works.
It has found 142 errors now
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Old 02-11-2011, 07:09 AM   #16
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You can stop the test once it finds some errors.
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Old 02-11-2011, 07:27 AM   #17
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Quote:
Originally Posted by DT Roberts View Post
You can stop the test once it finds some errors.
oh okey but wont i need to find all errors? are they fixable?
or should i buy new mem cards?
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Old 02-11-2011, 07:31 AM   #18
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No, unfortunately memory errors are not fixable. The damaged sticks are as good as gone.
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Old 02-11-2011, 07:41 AM   #19
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Quote:
Originally Posted by DT Roberts View Post
No, unfortunately memory errors are not fixable. The damaged sticks are as good as gone.
I need new ones?
and how about the videocard? is that missfunctioning due to the ram?
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Old 02-11-2011, 07:43 AM   #20
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No, the video card should be fine. It's not related to the memory.

Have you run the memory test on another stick yet? Did you get errors?
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