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BSOD ntoskrnl.exe

This is a discussion on BSOD ntoskrnl.exe within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hello! I'm following this forum for a while, and was seeking for solutions for my problem. Somehow, i've tryied verifier,


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Old 12-10-2012, 08:55 AM   #1
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OS: Win 7 64 Bits



Hello!
I'm following this forum for a while, and was seeking for solutions for my problem.
Somehow, i've tryied verifier, and worked, but today i have experienced another BSODS Again! But it happens when i'm playing Guild Wars 2. Happened to me like 2 or 3 times when i was playing, and when the pc reboots sometimes it appear again the BSOD, with this ntoskrnl.exe. I already opened up my pc and cleaned, swap Mem Ram, cleaned the Graphics Card, and started to happen again.
I've used the program called Whocrashed for infos:

System Information (local)
--------------------------------------------------------------------------------

computer name: AQUASH-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD A8-3870 APU with Radeon(tm) HD Graphics AMD586, level: 18
4 logical processors, active mask: 15
RAM: 4271513600 total
VM: 2147352576, free: 1959706624


and the BSOD

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 10/12/2012 06:22:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121012-18018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x50 (0xFFFFF800041B64FA, 0x8, 0xFFFFF800041B64FA, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

--------------------------------------------------------------------------

On Mon 10/12/2012 06:22:53 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFF800041B64FA, 0x8, 0xFFFFF800041B64FA, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

--------------------------------------------------------------------------

On Mon 10/12/2012 05:54:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121012-21091-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0xA (0xFFFFFA8600858880, 0x2, 0x1, 0xFFFFF80002EAE957)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

That's the three last BSODS i've experienced. I used that program from jcgriff2 and attached the zip file just to more infos. BTW my Graphic Card are full updated, i checked on mother board website and there was no update too.

Thanks for any help you guys can give to me and if there is anything missing please tell me.
Attached Files
File Type: rar Windows7_Vista_jcgriff2.rar (954.5 KB, 37 views)
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Old 12-10-2012, 11:21 AM   #2
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Your crash reports indicate a possible problem with your Windows installation. Please download and run the MGA Diag Tool. When it finishes, hit the copy button, and paste in your next post with [code]<MGADiag info>[/code] surrounding the MGADiag info.



-----
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Old 12-11-2012, 01:32 AM   #3
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Hey, thanks for the fast reply.
I downloaded the program as you suggest and run it, there is the results below.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {2CB6B514-766B-4ABA-9EF8-7403EC849F39}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\aquAsh\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2CB6B514-766B-4ABA-9EF8-7403EC849F39}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2587483856-3251813822-1992130618</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="7"/><Date>20110615000000.000000+000</Date></BIOS><HWID>C8BA3607018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licença do software: 6.1.7600.16385

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, OEM_SLP channel
Identificação da Ativação: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID estendido: 00426-00178-926-600006-02-1046-7600.0000-3182012
Identificação da Instalação: 010750034186740402183743010094089245670240183594821871
URL do Certificado do Processador: https://go.microsoft.com/fwlink/?LinkID=88338
URL do Certificado da Máquina: https://go.microsoft.com/fwlink/?LinkID=88339
URL da Licença de Uso: https://go.microsoft.com/fwlink/?LinkID=88341
URL do Certificado da Chave do Produto (Product Key): https://go.microsoft.com/fwlink/?LinkID=88340
Chave do Produto (Product Key) Parcial: HYRR2
Status da Licença: Licenciado
Contagem de rearmação restante do Windows: 3
Hora confiável: 11/12/2012 07:28:13

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:9:2012 12:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEA6GEmUXcW4i0mSh4x7vtu1ugfpP3Us4NKimcAag==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			A M I 		GMCH945.
  AAFT			ALASKA		OEMAAFT 
  SSDT			AMD   		POWERNOW
  SSDT			AMD   		POWERNOW
  SLIC			_ASUS_		Notebook
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Old 12-11-2012, 02:37 AM   #4
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I forgot to mention that i re-instaled win7 on my pc 1 month ago, but i dont know if i have formated the partition C or i just instaled on top of my old win7, can this be the source of the problem? since i was already having BSODS before i format? or can be my copy of win7 that is corrupted? my dad have a pc with the same copy on his pc, and he dont have any BSOD :(
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Old 12-11-2012, 06:49 AM   #5
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Join Date: Jul 2012
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Posts: 3,036
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You have an ASUS notebook Windows installation attached to a desktop system.

I am afraid your installation is not genuine. Non-Genuine Windows contains security leaks and also cannot be properly updated which may result in instabilities and blue screen crashes. If you were not aware that your Windows was Non-Genuine, contact your seller or the company that provided the seller and file a complaint. Also let Microsoft know of the problem: Protect Yourself from Piracy

I am sorry, but due to forum rules, we may not assist you further until you have installed a genuine version of Windows. To put the genuine Windows on, I strongly suggest you backup any important data, format your hard disk, and reinstall Windows 7 to make sure all remnants are removed of the software that you used to make Windows work before. If you do not clean re-install, you may be left with a compromised system and your identity, bank accounts, credit card information, etc. may continue to be at risk as they are now. Once you install a genuine version:
Please download and run the MGADiag tool. When it finishes, hit the copy button, and paste in your next post with [code]<MGADiag info>[/code] surrounding the MGADiag info.
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