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This is a discussion on BSOD - ntoskrnl.exe within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. ท OS - Vista/ Windows 7 ? Windows 7 ท x86 (32-bit) or x64 ? 64 ท What was original


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Old 03-04-2012, 03:30 AM   #1
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ท OS - Vista/ Windows 7 ? Windows 7
ท x86 (32-bit) or x64 ? 64
ท What was original installed OS on system? none
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
ท Age of system (hardware) one year
ท Age of OS installation - have you re-installed the OS? last install one month ago

ท CPU Intel Core i5-2500 3.3 GHz 4 Cores
ท Video Card Ati Radeon HD 5850
ท MotherBoard Asus P
ท Power Supply - brand & wattage no name 500W

ท System Manufacturer selfbuilt
ท Exact model number (if laptop, check label on bottom) not aviable
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File Type: zip output.zip (722.8 KB, 75 views)
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Old 03-04-2012, 01:09 PM   #2
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Quote:
Originally Posted by moehre View Post
ท OS - Vista/ Windows 7 ? Windows 7
ท x86 (32-bit) or x64 ? 64
ท What was original installed OS on system? none
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
ท Age of system (hardware) one year
ท Age of OS installation - have you re-installed the OS? last install one month ago

ท CPU Intel Core i5-2500 3.3 GHz 4 Cores
ท Video Card Ati Radeon HD 5850
ท MotherBoard Asus P8P67
ท Power Supply - brand & wattage no name 500W

ท System Manufacturer selfbuilt
ท Exact model number (if laptop, check label on bottom) not aviable
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Old 03-06-2012, 08:12 AM   #3
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No Service Pack 1 and no Windows Updates. Please do the following:
SP1 isn't installed, please do the following:
Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates
Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

There is a program named max.exe that caused one of the BSOD's - but there is no evidence of it on your system. Any idea of what this might be? If not, start scanning for malware: Free Online AntiMalware Resources
If you find malware, post over in the Security forums for assistance in removing it: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

Post back if this doesn't stop the BSOD's

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

mv91xx.sys      Fri Aug 27 05:49:22 2010 (4C778A22)
mvxxmm.sys      Fri Aug 27 05:49:03 2010 (4C778A0F)
amdxata.sys     Tue May 19 13:56:59 2009 (4A12F2EB)
PxHlpa64.sys    Tue Jun 23 19:16:35 2009 (4A416253)
btath_a2dp.sys  Thu Sep 16 07:34:42 2010 (4C9200D2)
btath_flt.sys   Thu Jun 24 02:17:38 2010 (4C22F882)
btath_lwflt.sys Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_rcp.sys   Thu Jun 24 02:17:21 2010 (4C22F871)
uxpatch.sys     Mon Jul 13 01:09:18 2009 (4A5AC17E)
dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
MpFilter.sys    Wed Apr 06 16:07:29 2011 (4D9CC801)
hamachi.sys     Thu Feb 19 05:36:41 2009 (499D3639)
btath_bus.sys   Thu Jun 24 02:17:43 2010 (4C22F887)
Rt64win7.sys    Mon Oct 25 05:33:07 2010 (4CC54ED3)
atikmpag.sys    Tue Mar 08 23:17:42 2011 (4D76FF66)
HECIx64.sys     Tue Oct 19 19:33:43 2010 (4CBE2AD7)
nusb3xhc.sys    Thu Sep 30 00:00:03 2010 (4CA40B43)
atikmdag.sys    Tue Mar 08 23:32:17 2011 (4D7702D1)
nusb3hub.sys    Thu Sep 30 00:00:03 2010 (4CA40B43)
AtihdW76.sys    Wed Nov 17 07:02:04 2010 (4CE3C43C)
btath_hcrp.sys  Tue Jun 29 05:30:43 2010 (4C29BD43)
RTKVHD64.sys    Tue Nov 02 07:25:59 2010 (4CCFF547)
btfilter.sys    Fri Oct 22 02:40:47 2010 (4CC131EF)
MpNWMon.sys     Wed Apr 06 16:07:23 2011 (4D9CC7FB)
NisDrvWFP.sys   Wed Apr 06 16:08:53 2011 (4D9CC855)
lvuvc64.sys     Wed Jan 18 01:41:08 2012 (4F166984)
http://www.carrona.org/drivers/driver.php?id=mv91xx.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=uxpatch.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=MpNWMon.sys
http://www.carrona.org/drivers/driver.php?id=NisDrvWFP.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\030212-16957-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Fri Mar  2 16:57:37.706 2012 (UTC - 5:00)
System Uptime: 0 days 2:23:58.017
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+338c6 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+338c6
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`035fd2d0 00000000`0000ffff 00000000`00000000
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\022612-23431-01.dmp]
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`106d1508
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00000000`106d1508
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Feb 26 13:32:50.688 2012 (UTC - 5:00)
System Uptime: 0 days 0:15:34.000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`106d1508
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00000000`106d1508
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
Bugcheck code 00000050
Arguments fffff6fc`d0013ec0 00000000`00000000 fffff800`02ce4152 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\022612-23306-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sun Feb 26 13:35:14.700 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:55.011
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!MiAgeWorkingSet+1c2
Bugcheck code 00000050
Arguments fffff683`7f7f84f0 00000000`00000000 fffff800`02c88152 00000000`00000005
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\022512-35381-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Feb 25 11:26:06.994 2012 (UTC - 5:00)
System Uptime: 0 days 1:46:11.899
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29fd7 )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29fd7
Bugcheck code 0000001A
Arguments 00000000`00005003 fffff700`01080000 00000000`0001a51e 00000000`1abbc009
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\030312-13946-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Mar  3 12:53:54.350 2012 (UTC - 5:00)
System Uptime: 0 days 1:08:16.271
BugCheck F4, {3, fffffa8009837b30, fffffa8009837e10, fffff80003190300}
Probably caused by : wininit.exe
PROCESS_NAME:  max.exe
BUGCHECK_STR:  0xF4_max.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_max.exe_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`09837b30 fffffa80`09837e10 fffff800`03190300
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
  
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Old 03-08-2012, 07:14 AM   #4
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My Problem is: I can't install all my updates because: while downloading the updates my pc crashed while installinge my pc crashed and now my pc don't download the last important update

moehre
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Old 03-08-2012, 12:40 PM   #5
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We can try to continue to repair this (I personally don't hold much hope for it) - or you can bite the bullet and...
- backup your stuff
- wipe the hard drive with DBAN or KillDisk (both for free on the web)
- reinstall Windows from recovery disks.

Your system - your choice

Next step for repairing the system would be to run SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt.
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Old 03-09-2012, 03:02 AM   #6
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i had this idea too. To reinstall my system but what bugs me is that i reinstalled my system about ten times. And after a few month every, really every of my installations failed and made BSOD and i tried so many things like: looking after the temperature, buying a new hard disk, looking at all cables and all the thinks whitch could be incorrectly connected, Checking with software after fails and and and.

But i don't have any hope that this change something.
Don't you have some other ideas?

Should i make an new output? Maybe it could help you? i think there were about 10-12 bluescreens since the first output.
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Old 03-09-2012, 03:09 AM   #7
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If you have repeatedly installed Windows and still have the same problems - the issue is most likely hardware.

I would suggest one more reinstall to ensure that it's hardware. We do this by performing a "clean" install of Windows. If the BSOD's return after that, then it's most likely a hardware problem - so we'll start hardware diagnostics after that.

Follow this procedure exactly and that'll put the system in a state where it's unlikely that any software is causing the problem. Then wait and see if the BSOD's come back. If they do, post back and we'll start hardware diagnostics

Backup, Wipe, and "Clean Install" of Windows
Quote:
For testing purposes, it's best to install Windows "clean".
This is, basically, installing it the way that Microsoft intended (using drivers from Windows Update).
This procedure is for Windows 7, Vista is similar (but has 2 service packs)

You will need your installation/recovery DVD(s) before you start. Once you wipe the hard drive there's no going back!!!

1. Backup all your data.
This will wipe everything off of your hard drive, so anything that you want to keep will need to be saved elsewhere.

NOTE: If this is due to an infection, remember to scan the data with another system's current antivirus in order to locate and remove any malware.

2. Connect the system to the internet (if the system says disconnect from the Internet, then do so).

3. Use one of these free utilities to wipe the hard drive clean:
DBAN ( DBAN Download | Darik's Boot And Nuke )
KillDisk ( Freeware Download [email protected] KillDisk ).
This will also delete any recovery partitions on the system - so the installation/recovery DVD's are essential!!!

4. Install Windows by booting from the installation/recovery DVD - DO NOT tweak any settings!!!

5. Visit Windows Update and get all updates

6. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)

7. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing Windows 7 SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
Search Google/Bing for installing other OS's Service Packs.

8. Visit Windows Update and get any other available updates

9. Download, install, and update a free antivirus so you don't get infected while testing ( Free AntiVirus ).

If the problems persist, then the problem is most likely with your hardware.

CAVEAT: If you have an Asus motherboard, check the date on the C:\Windows\System32\driver\ASACPI.sys file. 2004/2005 is a problem, 2009/2010 is OK. Updates are available at the Asus support website.

CAVEAT: If you have a Sony system, make sure that you DO NOT have the 2007 (or earlier) version of the Sony Firmware Extension Parser (SFEP.sys). Update this driver immediately!!!
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Old 03-09-2012, 11:37 AM   #8
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Another fact:
I was restarting my pc this noon, because my internet died and than i had to recover my system...? I took about 30 minutes ... I don't understand what my pc is doing all the time -.-
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Old 03-09-2012, 02:46 PM   #9
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It's either hardware or software - those are the only possibilities
Of software, it's either Microsoft stuff - or non-Microsoft stuff

Please follow the instructions in my last post for a clean install of Windows.
If it fixes the problems - then the issue was most likely software.
If it doesn't, then the issue is most likely hardware
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Old 03-10-2012, 01:38 AM   #10
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Ok i try it one more time. But i have to wait a few day because i don't have my external disk.I write back if i have installed my windows :)
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Old 03-10-2012, 03:52 AM   #11
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OK. I'll be notified when you post back, so take your time.
Good luck!
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Old 05-24-2012, 08:35 AM   #12
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Sooo hello back again :(
So unfortunately i have to write again here. So i gave my Pc to my Friend and he noticed that one of my four GB Ram was ruined. Now i have just one 4 GB Ram. Then there were no bluescreens. He put the backup back on my computer and gave it back to me. For a few weeks there was no bluescreen. But then it crashed a few times. (10 times i think) and i thought it was of virus etc. So i made a System Restore and didn't load my backup back on the pc.

And this was it i thought. Not with me my computer said and made first a PAGE_FAULT_IN_NONPAGED_AREA Bosd and than a BAD_POOL_HEADER
and the only reason i found on the internet was acronis true image.

I deaktivated it and waited (5 Days i think) and than again a PAGE_FAULT_IN_NONPAGED_AREA -.-

So here it is:

https://dl.dropbox.com/u/22161958/bluescreen_1.png

So i havent any idea why it crashed. Hopefully someone can help me -.-
(and sorry for any mistakes in my text)

M๖hre ;)
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Old 05-29-2012, 06:16 AM   #13
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So today there was this bs i never had before -.-

https://dl.dropbox.com/u/22161958/bluescreen_2.png
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Old 05-29-2012, 08:17 AM   #14
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And also this:
https://dl.dropbox.com/u/22161958/bluescreen_3.png
-.-
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Old 05-30-2012, 04:19 AM   #15
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Today i had this crash while i was afk...
https://dl.dropbox.com/u/22161958/bluescreen_4.png

Could someone please help me :( I have no idea why this happens ....
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Old 05-30-2012, 08:42 PM   #16
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Hi M๖hre,

We really need the latest memory dumps from C:\Windows\Minidumps, copy the latest ~5 to your Desktop, zip them and attach the zip file here please.

I suspect either hardware or drivers from your latest replies - drivers we can check from the dumps (the restored backup may have a bad driver) - hardware must be tested, use bootable diagnostics first if you can, see: Hardware Diagnostics
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Old 05-31-2012, 01:24 AM   #17
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Ok. Here are the minidump files, but there were only three bluescreens...
Today i'll try the hardware diagnostics.

Thanks :)
Attached Files
File Type: rar minidump.rar (57.6 KB, 29 views)
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Old 05-31-2012, 03:47 AM   #18
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Moin ^^

You must test the hardware before trying to update drivers.

I've highlighted the oldest drivers below, update them first. USB3 can be disabled in the BIOS and the drivers uninstalled for testing. The webcam can be uninstalled during testing.

I don't see any sign of a known bad driver in the dumps.
Code:

BugCheck 3B, {c0000005, fffff80002f7fba7, fffff88009de0f70, 0}
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+e7 )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
BugCheck 50, {fffff9a005d5be40, 0, fffff800031a09d9, 5}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
BugCheck 50, {fffffa830399ea78, 0, fffff80002fd26a4, 5}
Probably caused by : memory_corruption ( nt!MiEmptyWorkingSet+1e4 )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Quote:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
Code:

AtihdW76.sys      Thu Feb 23 12:30:12 2012 (4F463154)

HECIx64.sys       Wed Oct 20 00:33:43 2010 (4CBE2AD7)

MpFilter.sys      Fri Mar 09 11:05:26 2012 (4F59E3F6)

RTKVHD64.sys      Tue Nov 02 11:25:59 2010 (4CCFF547)

Rt64win7.sys      Fri Jun 10 07:33:15 2011 (4DF1BAAB)

amdxata.sys       Fri Mar 19 16:18:18 2010 (4BA3A3CA)

atikmdag.sys      Fri Apr 06 02:48:25 2012 (4F7E4B69)

atikmpag.sys      Fri Apr 06 02:10:44 2012 (4F7E4294)

lvrs64.sys        Wed Jan 18 06:40:36 2012 (4F166964)

lvuvc64.sys       Wed Jan 18 06:41:08 2012 (4F166984)

nusb3hub.sys      Fri Dec 10 04:50:35 2010 (4D01B19B)

nusb3xhc.sys      Fri Dec 10 04:50:35 2010 (4D01B19B)
http://sysnative.com/drivers/driver.php?id=AtihdW76.sys
http://sysnative.com/drivers/driver.php?id=HECIx64.sys
http://sysnative.com/drivers/driver.php?id=MpFilter.sys
http://sysnative.com/drivers/driver.php?id=RTKVHD64.sys
http://sysnative.com/drivers/driver.php?id=Rt64win7.sys
http://sysnative.com/drivers/driver.php?id=amdxata.sys
http://sysnative.com/drivers/driver.php?id=atikmdag.sys
http://sysnative.com/drivers/driver.php?id=atikmpag.sys
http://sysnative.com/drivers/driver.php?id=hiber_msahci.sys
http://sysnative.com/drivers/driver.php?id=lvrs64.sys
http://sysnative.com/drivers/driver.php?id=lvuvc64.sys
http://sysnative.com/drivers/driver.php?id=nusb3hub.sys
http://sysnative.com/drivers/driver.php?id=nusb3xhc.sys
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