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BSOD- netio.sys PLEASE HELP !

This is a discussion on BSOD- netio.sys PLEASE HELP ! within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. I am so frustrated.. I just bought an MSI GE72 6QD-016NL laptop and i am getting this annoying BSOD -


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Old 04-17-2016, 10:47 AM   #1
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OS: Win 10 x64



I am so frustrated.. I just bought an
MSI GE72 6QD-016NL laptop and i am getting this annoying BSOD - netio.sys every time i surf the internet and download something ..
All the drivers are up to date.. Although a wifi adapter is integrated in it , i use an externalwifi adapter to get moresignal strength
Please guide me through , i would appreciate it .

OS - Windows 10, 8.1, 8, 7 or Vista? win 10 x64 x86 (32-bit) or x64 ? x64 What was the original installed OS on sthe ystem? win 10 x64 Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? preinstalled Approximate age of system (hardware) dont know, just bought it Approximate age of OS installation (if you know) dont know ju st bought it BRAND NEW Have you re-installed the OS? NO CPU Intel Core i7-6700HQ 2.60 GHz Video Card NVIDIA GeForce GTX 960M MotherBoard (if NOT a laptop) LAPTOP Power Supply - brand & wattage (if NOT a lap top) LAPTOP System Manufacturer MSI Exact model number (if laptop, check label on bottom) GE72 6QD-016NL Laptop or Desktop? LAPTOP

I am looking forward to ur answers, cause i have to finish this problem once and for all !

Kind Regards
Attached Files
File Type: zip SysnativeFileCollectionApp.zip (587.9 KB, 49 views)
File Type: rar report.rar (106.6 KB, 39 views)
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Old 04-17-2016, 12:24 PM   #2
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Hi. . .

3 of the 5 dumps list your Realtek USB wifi adapter driver as the probable cause:
Code:
rtwlanu.sys  Thu Oct 01 02:13:28 2015 (560CCF08)
It needs to be updated - https://www.sysnative.com/drivers/dr...id=rtwlanu.sys


One dump lists a download manager as the probable cause. Either update it or get rid of the app -
Code:
idmwfp.sys   Thu Jun 11 12:54:03 2015 (5579BD2B)
https://www.sysnative.com/drivers/dr...?id=idmwfp.sys


The last dump lists Intel graphics -
Code:
igdkmd64.sys Thu Mar 03 21:39:54 2016 (56D8F57A)
https://www.sysnative.com/drivers/dr...d=igdkmd64.sys


For info, netio.sys is a Microsoft networking related driver and was listed simply as a default. It is never the actual cause of a BSOD.

https://www.sysnative.com/drivers/dr...p?id=NETIO.SYS

Regards. . .

jcgriff2

`

Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041616-14921-01.dmp]
Built by: 10240.16724.amd64fre.th1_st1.160222-1812
Debug session time: Sat Apr 16 15:51:19.313 2016 (UTC - 4:00)
System Uptime: 0 days 16:20:11.523
BugCheck D1, {50, 2, 0, fffff8005df3e20f}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+2b7 )
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  AV_NETIO!StreamInvokeCalloutAndNormalizeAction
Bugcheck code 000000D1
Arguments 00000000`00000050 00000000`00000002 00000000`00000000 fffff800`5df3e20f
BiosVersion = E1795IMS.10E
BiosReleaseDate = 01/12/2016
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = GE72 6QD
MaxSpeed:     2600
CurrentSpeed: 2592
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041716-12312-01.dmp]
Built by: 10240.16724.amd64fre.th1_st1.160222-1812
Debug session time: Sat Apr 16 17:30:29.959 2016 (UTC - 4:00)
System Uptime: 0 days 1:38:40.701
BugCheck D1, {50, 2, 0, fffff801c120e20f}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+2b7 )
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_NETIO!StreamInvokeCalloutAndNormalizeAction
Bugcheck code 000000D1
Arguments 00000000`00000050 00000000`00000002 00000000`00000000 fffff801`c120e20f
BiosVersion = E1795IMS.10E
BiosReleaseDate = 01/12/2016
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = GE72 6QD
MaxSpeed:     2600
CurrentSpeed: 2592
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041716-12375-01.dmp]
Built by: 10240.16724.amd64fre.th1_st1.160222-1812
Debug session time: Sun Apr 17 10:13:13.563 2016 (UTC - 4:00)
System Uptime: 0 days 6:44:05.304
BugCheck D1, {50, 2, 0, fffff80139eee20f}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+2b7 )
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  AV_NETIO!StreamInvokeCalloutAndNormalizeAction
Bugcheck code 000000D1
Arguments 00000000`00000050 00000000`00000002 00000000`00000000 fffff801`39eee20f
BiosVersion = E1795IMS.10E
BiosReleaseDate = 01/12/2016
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = GE72 6QD
MaxSpeed:     2600
CurrentSpeed: 2592
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\041716-12812-01.dmp]
Built by: 10240.16724.amd64fre.th1_st1.160222-1812
Debug session time: Sun Apr 17 03:28:30.934 2016 (UTC - 4:00)
System Uptime: 0 days 9:57:35.677
*** WARNING: Unable to verify timestamp for idmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+60 )
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x3B_NETIO!StreamInvokeCalloutAndNormalizeAction
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff801`0940dfb8 ffffd000`23085d80 00000000`00000000
BiosVersion = E1795IMS.10E
BiosReleaseDate = 01/12/2016
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = GE72 6QD
MaxSpeed:     2600
CurrentSpeed: 2592
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\040916-6968-01.dmp]
Built by: 10240.16431.amd64fre.th1.150810-2333
Debug session time: Sat Apr  9 08:57:59.439 2016 (UTC - 4:00)
System Uptime: 0 days 0:16:59.177
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiVerifyDriverReportedFenceId+78eb )
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  0x119
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_dxgmms2!VidSchiVerifyDriverReportedFenceId
Bugcheck code 00000119
Arguments 00000000`00000001 00000000`0009a9ba 00000000`0009a9bb ffffe000`587ff010
BiosVersion = E1795IMS.10E
BiosReleaseDate = 01/12/2016
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = GE72 6QD
MaxSpeed:     2600
CurrentSpeed: 2592
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
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Old 04-17-2016, 12:50 PM   #3
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thanks for the immediate response, i appreciate it ! i will give it a try with the solutions yo usuggested and i will let you know !
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Old 04-17-2016, 02:08 PM   #4
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Sounds good.

Good luck to you.

Regards. . .

jcgriff2

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