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BSOD hal.dll / ntoskrnl.exe

This is a discussion on BSOD hal.dll / ntoskrnl.exe within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi, I have recently been getting a huge load of BSODs off my recently bought laptop (around 4-5 months ago)


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Old 11-13-2011, 02:51 PM   #1
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Hi, I have recently been getting a huge load of BSODs off my recently bought laptop (around 4-5 months ago) which is an ASUS G53Sw 3D. I can only understand that the causes are hal.dll and something else that i'm not quite sure of. Regardless, I have no idea how to fix this. Please do help. Below are the specs of my laptop and below that are the blue screen details that I've gotten off Blue Screen Viewer. Please Help!

I've ran both Memtest and Prime 95 (CPU Stress Test) with the following results:

Memtest 10 hour test with 7 passes, Prime 95 CPU Stress Test hovering around 80-86c degrees for a few hours with No errors, (It did BSOD though towards the end of it but unlikely the cause).

PS. perfmon fails to generate a report, giving me an error that says:
"An error occured while attempting to generate the report.
The wait for the report generation tool to finish has timed out. "


Laptop:
ASUS G53 Sw 3D:
Intel Core i7 2630QM 2.0 Ghz (upto 2.9ghz Turbo Boost), 6MB L3 Cache
Win 7 Home Premium
8GB DDR3 Ram
NVIDIA GTX 460M 1.5GB
650GB SATA 5krpm
Bluray DVD Combo
Atheros Wireless Card
Realtek LAN Card
etc.

Attached are the details of the BSOD (taken via BlueScreenViewer), SFC output (sfc test) and output zipped dumpfiles using Windows_NT6_BSOD_v3.03_jcgriff2.

Please please please Help!
Attached Files
File Type: txt BSOD-ASUSG53SW.txt (85.0 KB, 60 views)
File Type: txt sfcdetails.txt (76.6 KB, 32 views)
File Type: rar Windows_NT6_BSOD_jcgriff2.rar (1.64 MB, 49 views)
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Old 11-14-2011, 05:47 AM   #2
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Only running the last 2 days of memory dumps (10 dumps total) to see if a pattern is present. The upload has 50 memory dumps dating from 17 Sep to the present.

MSINFO32 shows 24 STOP 0x124 errors and 4 STOP 0x1E errors (these 4 blame the video dr4ivers)

The last 10 memory dumps are all STOP 0x124 errors - usually indicating a hardware problem. BUT, this can also be a compatibility issue, an issue with low-level drivers, or even malware caused.

I would first wonder about your Trend Titanium protection - and if it may have become corrupted. To check this, please do the following:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
After that, I'd wonder about your chipset drivers. You can update them from the Asus download page for your system.

Beyond that, I'd have to suspect hardware problems. If the above doesn't fix the problems, then please try these free diagnostic/stress tests for your system. Feel free to skip the MemTest and Primt95 since you've run them already.:
Quote:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
Then, if the above tests pass, I'd try these free stress tests:
Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90บC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 100บC, quit the test - the video card is overheating.
- Click "Quit" to exit
Quote:
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
Monitor the CPU temperature and DON'T let it exceed 85บC. If it does, then you probably have a CPU cooling problem.
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
Quote:
More Video Stress Tests:
1. Thanks to VirGnarus for finding this test: https://simtk.org/home/memtest
2. Two other video stress tests (may be more stressful than FurMark):
NOTE: I have had reports that some ISP's will block this website
Video Memory stress Test - ะœะ˜ะ* NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / VMT
Artifact Locator - ะœะ˜ะ* NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / Artifact Locator
Sorry, but I don't read the language that this website is made in.
3. Another interesting test that came to my attention: Download - OCCT Website english
USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!
BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111311-17331-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 12 17:52:18.754 2011 (UTC - 5:00)
System Uptime: 0 days 1:04:27.707
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09cf8028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111311-17581-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 12 16:46:37.115 2011 (UTC - 5:00)
System Uptime: 0 days 0:28:21.068
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09ce3028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111311-16988-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 12 16:17:32.745 2011 (UTC - 5:00)
System Uptime: 0 days 0:19:20.698
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09cef028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111311-20373-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 12 15:57:40.153 2011 (UTC - 5:00)
System Uptime: 0 days 0:41:21.105
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09da3028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111311-24148-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 12 15:15:00.257 2011 (UTC - 5:00)
System Uptime: 0 days 0:48:06.210
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09b1c028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111211-22573-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 11 22:14:46.849 2011 (UTC - 5:00)
System Uptime: 0 days 4:21:06.801
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09c24028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111211-22994-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 11 17:52:41.391 2011 (UTC - 5:00)
System Uptime: 0 days 0:23:21.343
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09a5a028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111211-25599-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 11 17:28:20.650 2011 (UTC - 5:00)
System Uptime: 0 days 0:41:14.602
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09ae7028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111211-19375-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 11 16:45:05.522 2011 (UTC - 5:00)
System Uptime: 0 days 0:18:56.474
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  daorigins.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`080d8028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111211-28298-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 11 16:08:15.762 2011 (UTC - 5:00)
System Uptime: 0 days 3:24:33.715
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`09bd0028 00000000`b2000000 00000000`00010005
BiosVersion = G53SW.203
BiosReleaseDate = 02/15/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
  
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