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BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

This is a discussion on BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Greetings Gents ท Windows 7 ultimate ท x64 ท it was vista upgraded to 7 ท full retail version ท


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Old 08-18-2010, 01:48 PM   #1
Registered Member
 
Join Date: Aug 2010
Posts: 2
OS: windows 7



Greetings Gents


ท Windows 7 ultimate
ท x64
ท it was vista upgraded to 7
ท full retail version
ท 2009
ท 2010
ท Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
ท NVIDIA GeForce GTX 260M
ท Alienware M17x
ท FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.
Attached Files
File Type: zip Windows7_Vista_jcgriff2_1.zip (1.24 MB, 57 views)
File Type: zip Windows7_Vista_jcgriff2_PERFMON_2.zip (1.56 MB, 1006 views)
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Old 08-21-2010, 12:50 PM   #2
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jcgriff2's Avatar

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Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,336
OS: Windows 10, 8.1 + Windbg :)



Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -
Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9) 
NVIDIA --> https://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> https://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> https://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

https://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> https://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> https://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> https://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+11d9e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`0e7224e0 fffff880`1014b9e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Aug 13 20:52:35.958 2010 (GMT-4)
System Uptime: 0 days 0:00:08.706
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`05db2038 00000000`00000000 00000000`00000000
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 21:08:46.284 2010 (GMT-4)
System Uptime: 0 days 9:25:44.407
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+11d9e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  csrss.exe
Bugcheck code 00000116
Arguments fffffa80`054f84e0 fffff880`0ff579e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 11:42:07.120 2010 (GMT-4)
System Uptime: 0 days 2:24:46.242
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+11d9e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`08ba2290 fffff880`0ff5c9e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 01:23:13.027 2010 (GMT-4)
System Uptime: 1 days 9:48:29.750
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCreate+253e )
BUGCHECK_STR:  0xc2_7_NtFC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`0511044d fffff8a0`0af504e0
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May  9 13:18:29.392 2010 (GMT-4)
System Uptime: 1 days 4:25:26.013
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+11d9e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`094724e0 fffff880`101d79e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Apr 21 21:52:02.308 2010 (GMT-4)
System Uptime: 1 days 3:02:37.020
*** WARNING: Unable to verify timestamp for itecir.sys
*** ERROR: Module load completed but symbols could not be loaded for itecir.sys
Probably caused by : itecir.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`05682570 fffff800`041a84d8 fffffa80`054eb010
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Mar 11 16:30:13.259 2010 (GMT-4)
System Uptime: 0 days 7:20:02.023
BugCheck D1, {fffff8800a8f0000, 2, 1, fffff880048a4435}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+a4435 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments fffff880`0a8f0000 00000000`00000002 00000000`00000001 fffff880`048a4435
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Feb  9 09:30:41.698 2010 (GMT-4)
System Uptime: 1 days 20:59:08.852
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
Probably caused by : bcmwl664.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`046b3060 fffff800`00b9c4d8 fffffa80`05438630
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Dec 25 03:42:03.467 2009 (GMT-4)
System Uptime: 0 days 14:52:17.620
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+134e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`099114e0 fffff880`048134e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 08:44:03.508 2009 (GMT-4)
System Uptime: 1 days 13:52:28.377
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+134e0 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`054a34e0 fffff880`056134e0 00000000`00000000 00000000`00000002
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  

by jcgriff2     
             
         J. C. Griffith, Microsoft MVP   
             
           https://mvp.support.microsoft.com/profile/Griffith   
             
           www.jcgriff2.com 


จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ


  
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Old 08-21-2010, 01:46 PM   #3
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Join Date: Aug 2010
Posts: 2
OS: windows 7



thank you very much big man :D

ok will do all what you stated and will get back to you in awhile ^^

appreciate your effort big time !!

cheers
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