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BSOD - dxgkrnl.sys

This is a discussion on BSOD - dxgkrnl.sys within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. OS - Windows 10 x64 Windows 10 came preinstalled but I reset it few days ago to


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Old 03-26-2020, 02:26 AM   #1
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OS - Windows 10
x64
Windows 10 came preinstalled but I reset it few days ago to see if that would fix my BSODS

Bought the laptop one year ago

Intel Core i7-9750H CPU @2.60GHz
GeForce GTX 1660 Ti

Laptop is from Prostar

I think it could be some nvidia issue but I reinstalled all the drivers. If it's a MOBO issue I'd be really annoyed so I'm really hoping it's not.
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File Type: zip SysnativeFileCollectionApp.zip (1.18 MB, 7 views)
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Old 03-26-2020, 05:55 AM   #2
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Update Intel UHD Graphics driver - https://downloadcenter.intel.com/product/126790
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Old 03-28-2020, 02:48 AM   #3
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So I used DDU to install all my drivers for Intel and Nvidia and the reinstalled all of them through their respective websites/services. I didn't get a BSOD of the previous type but now got a kernel mode trap BSOD. I have an updated Sysnative attached.
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File Type: zip SysnativeFileCollectionApp.zip (1.99 MB, 2 views)
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Old 03-28-2020, 06:28 AM   #4
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1. Run Driver Verifier Manager through type "verifier" in search bottom
2. Select "Create standard settings"
3. Select "Select driver names from a list"
4. Tick all 3rd party drivers and 4 Microsoft drivers (ntoskrnl.exe, hal.dll, dxgmms2.sys and dxgkrnl.sys)
5. Apply changes and reboot computer
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Old 03-28-2020, 02:30 PM   #5
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Alright I did that and this time a completely different service called HIDCLASS.SYS caused the BSOD. Dumps attached again.
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File Type: zip SysnativeFileCollectionApp.zip (2.20 MB, 2 views)
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Old 03-29-2020, 04:44 AM   #6
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Update (or uninstall)
Logitech G HUB - check updates in program
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Old 03-29-2020, 06:40 AM   #7
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I uninstalled G HUB but was that really causing all my BSODs I posted? I'll update the thread if I get another one while playing.
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Old 03-29-2020, 06:50 AM   #8
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I got 2 more BSODs. I'm unsure if sysnative shows both but I have it attached again.
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File Type: zip SysnativeFileCollectionApp.zip (2.31 MB, 2 views)
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Old 03-29-2020, 07:02 AM   #9
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On one of the previous memory dumps, Logitech drivers installed together with the G HUB program were probably guilty. Disable Driver Verifier and enable it again, but first select "Create custom settings (for code developers)", then select all standard and additional options except "Systematic low resources simulation" and "Resources low simulation". Set only third-party drivers without Microsoft drivers for verification
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Old 03-29-2020, 07:42 AM   #10
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I did so and as a result got stuck in a BSOD loop for bit due to xtuacpidriver.sys which is weird because I don't have intel extreme tuning on my system. I'm going to bed for a bit but I really appreciate the help in solving this. The latest sysnative is attached.
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File Type: zip SysnativeFileCollectionApp.zip (1.53 MB, 2 views)
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Old 03-29-2020, 11:42 AM   #11
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Have you ever had Intel Extreme Tuning installed? If you uninstalled it, you can remove the drivers from this program
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Old 03-29-2020, 07:42 PM   #12
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I've never had it installed before so I might try to install it and uninstall it to remove any sys drivers I have. Is there anything related to the graphics driver causing these issues? I only BSOD while in games never while idle.
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Old 04-02-2020, 01:55 AM   #13
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Okay I did a bunch of updating and everything seemed okay for a bit. Just got a attempted execute of a nonexecute memory so I'm lost yet again on what is wrong. Attached is a sysnative log again.
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