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This is a discussion on BSOD driver_power_state_failure within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hello, I'm super new to this forum. I joined because ive tried to troubleshoot this issue on my own for


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Old 11-15-2015, 08:30 PM   #1
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Join Date: Nov 2015
Posts: 7
OS: Windows 10 Pro


Hello, I'm super new to this forum. I joined because ive tried to troubleshoot this issue on my own for a while but I cant seem to crack it. My computer works fine pretty much all of the time. I can put it into sleep mode just fine, but when it wakes up it has driver_power_state_failure after about a minute of working alright from sleep mode.

My BSOD dump is attached. As is the PERFMON.

OS - Windows 10 PRO 64bit

The original OS was Windows 7

This OS is the free upgrade version.

My motherboard and ram are the oldest being 2-3 years.

I have not tried to reinstall the OS... trying to avoid doing that really.

CPU - AMD FX-8350

Video Card - EVGA GeForce GTX 960 FTW edition

Motherboard - Sabertooth 990fx

Power supply - EVGA SuperNova 1300 G2

Its also custom built... replaced case and parts throughout the years ive had it. Originally it was built by cyberpowerpc.com

Thanks!

If you need any more information or have a question for me please ask. This is driving me bonkers


EDIT: Oh ive also tried to run the Driver Verifier already. I had a BSOD while loading back into windows. It should also be in the dump "Driver_verifier_iomanager_violation"
Attached Files
File Type: zip SysnativeFileCollectionApp.zip (3.86 MB, 19 views)
File Type: zip Perfmon.zip (159.4 KB, 16 views)
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Old 11-17-2015, 06:54 AM   #2
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Bumping this post, need some help!
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Old 11-20-2015, 07:38 AM   #3
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Bumping again... sigh
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Old 11-20-2015, 11:43 PM   #4
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Join Date: Mar 2007
Location: Western Australia, Perth
Posts: 4,651
OS: Windows 10 64-bit Pro

My System


Welcome to TSF,

Sorry for the late reply tech supporters like myself are volunteers and sometime threads slip through the cracks.

From what ive been able to see is that the system is attempting to wake a HDD up but fails after multiple retries and eventually times-out.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00023e46060, Physical Device Object of the stack
Arg3: fffff8026b04a990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000270b1a00, The blocked IRP

Debugging Details:
------------------


SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  To be filled by O.E.M.

BIOS_DATE:  10/16/2012

BASEBOARD_PRODUCT:  SABERTOOTH 990FX

BASEBOARD_VERSION:  Rev 1.xx

BUGCHECK_P1: 3

BUGCHECK_P2: ffffe00023e46060

BUGCHECK_P3: fffff8026b04a990

BUGCHECK_P4: ffffe000270b1a00

DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: ffffe00025f26420

IMAGE_NAME:  atapi.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  559f3835

MODULE_NAME: atapi

FAULTING_MODULE: fffff801d8460000 atapi

CPU_COUNT: 8

CPU_MHZ: 10ef

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.10240.9 amd64fre

STACK_TEXT:  
fffff802`6b04a958 fffff802`696395e6 : 00000000`0000009f 00000000`00000003 ffffe000`23e46060 fffff802`6b04a990 : nt!KeBugCheckEx
fffff802`6b04a960 fffff802`69639506 : ffffe000`29924420 fffff802`6b04ab58 00000000`00000000 fffff802`69501da1 : nt!PopIrpWatchdogBugcheck+0xde
fffff802`6b04a9c0 fffff802`6946988a : ffffe000`29924458 fffff802`6b04ab10 00000000`00000001 00000000`0008e34f : nt!PopIrpWatchdog+0x32
fffff802`6b04aa10 fffff802`6956a03a : fffff802`6977c180 fffff802`6977c180 fffff802`697f2740 ffffe000`29df8840 : nt!KiRetireDpcList+0x42a
fffff802`6b04ac60 00000000`00000000 : fffff802`6b04b000 fffff802`6b045000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  10.0.10240.16384

FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys

BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys

PRIMARY_PROBLEM_CLASS:  0x9F_3_POWER_DOWN_IMAGE_atapi.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_image_atapi.sys

FAILURE_ID_HASH:  {c5ef25f5-4e48-0fdb-4e86-719ec08ddd7a}

Followup:     MachineOwner
---------

0: kd> !drvobj ffffe00025f26420 f
fffff8026973b8b8: Unable to get value of ObpRootDirectoryObject
fffff8026973b8b8: Unable to get value of ObpRootDirectoryObject
Driver object (ffffe00025f26420) is for:
 \Driver\atapi
Driver Extension List: (id , addr)

Device Object list:
ffffe00023e46060  ffffe00023e24050: Could not read device object


DriverEntry:   fffff801d8468000	atapi!GsDriverEntry
DriverStartIo: 00000000	
DriverUnload:  fffff801d8491780	ataport!IdePortUnload
AddDevice:     00000000	

Dispatch routines:
[00] IRP_MJ_CREATE                      fffff801d8498620	ataport!PortWdmAlwaysStatusSuccessIrp
[01] IRP_MJ_CREATE_NAMED_PIPE           fffff802694aa68c	nt!IopInvalidDeviceRequest
[02] IRP_MJ_CLOSE                       fffff801d8498620	ataport!PortWdmAlwaysStatusSuccessIrp
[03] IRP_MJ_READ                        fffff802694aa68c	nt!IopInvalidDeviceRequest
[04] IRP_MJ_WRITE                       fffff802694aa68c	nt!IopInvalidDeviceRequest
[05] IRP_MJ_QUERY_INFORMATION           fffff802694aa68c	nt!IopInvalidDeviceRequest
[06] IRP_MJ_SET_INFORMATION             fffff802694aa68c	nt!IopInvalidDeviceRequest
[07] IRP_MJ_QUERY_EA                    fffff802694aa68c	nt!IopInvalidDeviceRequest
[08] IRP_MJ_SET_EA                      fffff802694aa68c	nt!IopInvalidDeviceRequest
[09] IRP_MJ_FLUSH_BUFFERS               fffff802694aa68c	nt!IopInvalidDeviceRequest
[0a] IRP_MJ_QUERY_VOLUME_INFORMATION    fffff802694aa68c	nt!IopInvalidDeviceRequest
[0b] IRP_MJ_SET_VOLUME_INFORMATION      fffff802694aa68c	nt!IopInvalidDeviceRequest
[0c] IRP_MJ_DIRECTORY_CONTROL           fffff802694aa68c	nt!IopInvalidDeviceRequest
[0d] IRP_MJ_FILE_SYSTEM_CONTROL         fffff802694aa68c	nt!IopInvalidDeviceRequest
[0e] IRP_MJ_DEVICE_CONTROL              fffff801d8478120	ataport!IdePortDispatchDeviceControl
[0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     fffff801d8478100	ataport!IdePortDispatch
[10] IRP_MJ_SHUTDOWN                    fffff802694aa68c	nt!IopInvalidDeviceRequest
[11] IRP_MJ_LOCK_CONTROL                fffff802694aa68c	nt!IopInvalidDeviceRequest
[12] IRP_MJ_CLEANUP                     fffff802694aa68c	nt!IopInvalidDeviceRequest
[13] IRP_MJ_CREATE_MAILSLOT             fffff802694aa68c	nt!IopInvalidDeviceRequest
[14] IRP_MJ_QUERY_SECURITY              fffff802694aa68c	nt!IopInvalidDeviceRequest
[15] IRP_MJ_SET_SECURITY                fffff802694aa68c	nt!IopInvalidDeviceRequest
[16] IRP_MJ_POWER                       fffff801d8478140	ataport!IdePortDispatchPower
[17] IRP_MJ_SYSTEM_CONTROL              fffff801d8491750	ataport!IdePortDispatchSystemControl
[18] IRP_MJ_DEVICE_CHANGE               fffff802694aa68c	nt!IopInvalidDeviceRequest
[19] IRP_MJ_QUERY_QUOTA                 fffff802694aa68c	nt!IopInvalidDeviceRequest
[1a] IRP_MJ_SET_QUOTA                   fffff802694aa68c	nt!IopInvalidDeviceRequest
[1b] IRP_MJ_PNP                         fffff801d8491640	ataport!IdePortDispatchPnp

I'd start first by checking your Power and Sata cable connections (Replace them with different ones if you can), make sure they're properly secured and see if the BSOD still occurs. If it does i would remove any of the other HDDs you have in your system that doesn't contain the OS to see if the system BSOD without them.

Could you also post a copy of the HDD's SMART report.
I use this program PassMark DiskCheckup - SMART hard drive monitoring utility
Aus_Karlos is offline  
Old 11-21-2015, 12:01 AM   #5
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Join Date: Mar 2007
Location: Western Australia, Perth
Posts: 4,651
OS: Windows 10 64-bit Pro

My System


Edit -
After more debugging I found that its one of your 2TB HDDs, which one is hard to tell. But i would also run a sfc /scannow in a command prompt window to ensure that all system files are fine.

Code:
0: kd> !devobj ffffe0004a166060
Device object (ffffe0004a166060) is for:
 Cannot read info offset from nt!ObpInfoMaskToOffset
 \Driver\atapi DriverObject ffffe000485265e0
Current Irp 00000000 RefCount 0 Type 00000007 Flags 00005050
DevExt ffffe0004a1661b0 DevObjExt ffffe0004a1669f0 Dope ffffe0004a2da7b0 DevNode ffffe0004802cd30 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) ffffe0004a161040 \Driver\ACPI
Device queue is not busy.
0: kd> !devnode ffffe0004802cd30
DevNode 0xffffe0004802cd30 for PDO 0xffffe0004a166060
  Parent 0xffffe00048526d30   Sibling 0000000000   Child 0000000000   
  InstancePath is "IDE\DiskST2000DM001-1CH164______________________CC24____\6&18846de6&0&0.0.0"
  ServiceName is "disk"
  State = DeviceNodeStarted (0x308)
  Previous State = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[08] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[07] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[06] = DeviceNodeStarted (0x308)
  StateHistory[05] = DeviceNodeStartPostWork (0x307)
  StateHistory[04] = DeviceNodeStartCompletion (0x306)
  StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
  StateHistory[02] = DeviceNodeDriversAdded (0x303)
  StateHistory[01] = DeviceNodeInitialized (0x302)
  StateHistory[00] = DeviceNodeUninitialized (0x301)
  StateHistory[19] = Unknown State (0x0)
  StateHistory[18] = Unknown State (0x0)
  StateHistory[17] = Unknown State (0x0)
  StateHistory[16] = Unknown State (0x0)
  StateHistory[15] = Unknown State (0x0)
  StateHistory[14] = Unknown State (0x0)
  StateHistory[13] = Unknown State (0x0)
  StateHistory[12] = Unknown State (0x0)
  StateHistory[11] = Unknown State (0x0)
  StateHistory[10] = Unknown State (0x0)
  StateHistory[09] = Unknown State (0x0)
  Flags (0x24000138)  DNF_REENUMERATE, DNF_ENUMERATED, 
                      DNF_IDS_QUERIED, DNF_NO_RESOURCE_REQUIRED, 
                      DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_UPPER_DEVICE_FILTERS
0: kd> !devstack ffffe0004a166060
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe0004a2d7040  \Driver\partmgr    ffffe0004a2d7190  InfoMask field not found for _OBJECT_HEADER at ffffe0004a2d7010

  ffffe0004a2d8060  \Driver\disk       ffffe0004a2d81b0  InfoMask field not found for _OBJECT_HEADER at ffffe0004a2d8030

  ffffe0004a161040  \Driver\ACPI       ffffe00048fc4c70  InfoMask field not found for _OBJECT_HEADER at ffffe0004a161010

> ffffe0004a166060  \Driver\atapi      ffffe0004a1661b0  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe0004802cd30 :
  DeviceInst is "IDE\DiskST2000DM001-1CH164______________________CC24____\6&18846de6&0&0.0.0"
  ServiceName is "disk"
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Old 11-21-2015, 07:11 AM   #6
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Join Date: Nov 2015
Posts: 7
OS: Windows 10 Pro



Thank you for your response!


I did a sfc /scannow and it was normal.


Info for my SSD:

Code:
*** DiskCheckup V3.3 Build: 1000 Report ***

SysInfo DLL Version:                                                  SysInfo v1.0 Build: 1090
Time of export:                                                       06:51:20 21-Nov-2015

Device information:                                                   
   Device ID:                                                         1
   Interface:                                                         SATA
   Device Capacity:                                                   244191 MB
   Serial Number:                                                     14460DC4EF95
   Model Number:                                                      Crucial_CT256MX100SSD1
   Firmware Revision:                                                 MU02
   Partitions:                                                        
      C:         244195 MB

ATA information:                                                      

   Disk geometry:                                                     
      Cylinders:                                                      31130
      Tracks/Cylinder:                                                255
      Sectors/Track:                                                  63
      Bytes/Sector:                                                   512
      Total disk sectors:                                             500118192
      Logical sector size:                                            512
      Physical sector size:                                           4096
      Media rotation rate:                                            SSD
      Buffer size:                                                    0 KB
      ECC size:                                                       0 Bytes

   Standards compliance:                                              
      ATA8-ACS Supported:                                             Yes
      ATA/ATAPI-7 Supported:                                          Yes
      ATA/ATAPI-6 Supported:                                          Yes
      ATA/ATAPI-5 Supported:                                          Yes
      ATA/ATAPI-4 Supported:                                          Yes
      Serial/Parallel:                                                Serial
         SATA 3.0 Compilance:                                         Yes
         SATA 2.6 Compilance:                                         Yes
         SATA 2.5 Compilance:                                         Yes
         SATA II: Ext Compilance:                                     Yes
         SATA 1.0a Compilance:                                        Yes
         ATA8-AST Compilance:                                         Yes
   World Wide ID:                                                     500A07510DC4EF95

   Feature support:                                                   
      SMART supported:                                                Yes
         SMART enabled:                                               Yes
      SMART self-test supported:                                      Yes
      SMART error log supported:                                      Yes
      LBA supported:                                                  Yes
      IORDY supported:                                                Yes
      CFast supported:                                                No
      DMA supported:                                                  Yes
         Maximum Multiword DMA mode supported:                        2
         Multiword DMA selected:                                      None
         Maximum UltraDMA mode supported:                             6
         UltraDMA selected:                                           6
      Maximum PIO mode supported:                                     4
      SATA Compliance:                                                Yes
         NCQ priority information supported:                          Yes
         Unload while NCQ commands are outstanding supported:         No
         Phy Event Counters supported:                                Yes
         Receipt of power management requests supported:              No
         NCQ feature set supported:                                   Yes
         SATA Gen2 Signaling Speed (3.0Gb/s) supported:               Yes
         SATA Gen1 Signaling Speed (1.5Gb/s) supported:               Yes
         Software Settings Preservation:                              Supported, Enabled
         In-order data delivery:                                      Not supported
         Initiating power management:                                 Supported, Disabled
         DMA Setup auto-activation:                                   Supported, Disabled
         Non-zero buffer offsets:                                     Not supported
      Trusted Computing supported:                                    Yes
      Host Protected Area (HPA) supported:                            Yes
      Read look-ahead supported:                                      Yes
         Read look-ahead enabled:                                     Yes
      Write cache supported:                                          Yes
         Write cache enabled:                                         Yes
      Power management supported:                                     Yes
      Security mode supported:                                        Yes
         Security mode enabled:                                       No
      Device Configuration Overlay (DCO) supported:                   Yes
      48bit Addressing supported:                                     Yes
      Auto Acoustic Managment (AAM) supported:                        No
      Power-up in Standby (PUIS) supported:                           No
      Advanced Power Management (APM) supported:                      Yes
         Advanced Power Management (APM) enabled:                     Yes
         Current APM level:                                           Maximum performance
      CompactFlash Association (CFA) supported:                       No
      General Purpose Logging (GPL) supported:                        Yes
      Streaming supported:                                            No
      Media card pass through supported:                              No
      Extended power conditions supported:                            No
      Extended status reporting supported:                            No
      Write-read-verify supported:                                    Yes
         Write-read-verify enabled:                                   No
      Free-fall control supported:                                    No
      TRIM command supported:                                         Yes
      SCT command transport supported:                                Yes
      NV Cache enabled:                                               No
      NV Cache Power Management supported:                            No

SMART ATTRIBUTES:
 ID    Description                             Status        Value         Worst         Threshold     Raw Value     TEC                 
---------------------------------------------------------------------------------------------------------------------------------------------
  1    Raw Read Error Rate                     OK            100           100           0             0             N.A.                
  5    Reallocated Sector Count                OK            100           100           0             0             N.A.                
  9    Power On Time                           OK            100           100           0             3663          N.A.                
 12    Power Cycle Count                       OK            100           100           0             412           N.A.                
171    Program Fail Count                      OK            100           100           0             0             N.A.                
172    Erase Fail Count                        OK            100           100           0             0             N.A.                
173    Block Wear Leveling Count / Average Block Erase Count    OK            100           100           0             21            N.A.                
174    Unexpected Power Loss Count             OK            100           100           0             29            N.A.                
180    Unused Reserved Block Count (Total)     OK            0             0             0             2159          N.A.                
183    SATA Downshift Error Count              OK            100           100           0             1             N.A.                
184    Error Correction Count                  OK            100           100           0             0             N.A.                
187    Reported Uncorrectable Errors           OK            100           100           0             0             N.A.                
194    Temperature                             OK            72            37            0             28 C          N.A.                
196    Reallocation Event Count                OK            100           100           0             0             N.A.                
197    Current Pending Sector Count            OK            100           100           0             0             N.A.                
198    Uncorrectable Sector Count              OK            100           100           0             0             N.A.                
199    UltraDMA CRC Error Count                OK            100           100           0             0             N.A.                
202    Percentage Lifetime Used                OK            100           100           0             0             N.A.                
206    Write Error Rate                        OK            100           100           0             0             N.A.                
210    Successful RAIN Recovery Count          OK            100           100           0             0             N.A.                
246    Total Host Sector Writes                OK            100           100           0             3930328323    N.A.                
247    Host Program Page Count                 OK            100           100           0             124436914     N.A.                
248    Background Program Page Count           OK            100           100           0             237131799     N.A.                

SMART HISTORY:
Attribute ID: 1        Attribute Name: Raw Read Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history
Info for HD 1:

Code:
*** DiskCheckup V3.3 Build: 1000 Report ***

SysInfo DLL Version:                                                  SysInfo v1.0 Build: 1090
Time of export:                                                       06:51:48 21-Nov-2015

Device information:                                                   
   Device ID:                                                         0
   Interface:                                                         ATA
   Device Capacity:                                                   1907726 MB
   Serial Number:                                                     S1E19PZG
   Model Number:                                                      ST2000DM001-1CH164
   Firmware Revision:                                                 CC24
   Partitions:                                                        
      E:         1907599 MB

ATA information:                                                      

   Disk geometry:                                                     
      Cylinders:                                                      243201
      Tracks/Cylinder:                                                255
      Sectors/Track:                                                  63
      Bytes/Sector:                                                   512
      Total disk sectors:                                             3907029168
      Logical sector size:                                            512
      Physical sector size:                                           4096
      Media rotation rate:                                            7200 RPM
      Buffer size:                                                    0 KB
      ECC size:                                                       4 Bytes

   Standards compliance:                                              
      ATA8-ACS Supported:                                             Yes
      ATA/ATAPI-7 Supported:                                          Yes
      ATA/ATAPI-6 Supported:                                          Yes
      ATA/ATAPI-5 Supported:                                          Yes
      ATA/ATAPI-4 Supported:                                          Yes
      Serial/Parallel:                                                Serial
         SATA 3.0 Compilance:                                         Yes
         SATA 2.6 Compilance:                                         No
         SATA 2.5 Compilance:                                         No
         SATA II: Ext Compilance:                                     No
         SATA 1.0a Compilance:                                        No
         ATA8-AST Compilance:                                         No
   World Wide ID:                                                     5000C5005BD70DA4

   Feature support:                                                   
      SMART supported:                                                Yes
         SMART enabled:                                               Yes
      SMART self-test supported:                                      Yes
      SMART error log supported:                                      Yes
      LBA supported:                                                  Yes
      IORDY supported:                                                Yes
      CFast supported:                                                No
      DMA supported:                                                  Yes
         Maximum Multiword DMA mode supported:                        2
         Multiword DMA selected:                                      None
         Maximum UltraDMA mode supported:                             6
         UltraDMA selected:                                           6
      Maximum PIO mode supported:                                     4
      SATA Compliance:                                                Yes
         NCQ priority information supported:                          No
         Unload while NCQ commands are outstanding supported:         No
         Phy Event Counters supported:                                Yes
         Receipt of power management requests supported:              No
         NCQ feature set supported:                                   Yes
         SATA Gen2 Signaling Speed (3.0Gb/s) supported:               Yes
         SATA Gen1 Signaling Speed (1.5Gb/s) supported:               Yes
         Software Settings Preservation:                              Supported, Enabled
         In-order data delivery:                                      Not supported
         Initiating power management:                                 Supported, Disabled
         DMA Setup auto-activation:                                   Supported, Disabled
         Non-zero buffer offsets:                                     Not supported
      Trusted Computing supported:                                    No
      Host Protected Area (HPA) supported:                            Yes
      Read look-ahead supported:                                      Yes
         Read look-ahead enabled:                                     Yes
      Write cache supported:                                          Yes
         Write cache enabled:                                         Yes
      Power management supported:                                     Yes
      Security mode supported:                                        Yes
         Security mode enabled:                                       No
      Device Configuration Overlay (DCO) supported:                   Yes
      48bit Addressing supported:                                     Yes
      Auto Acoustic Managment (AAM) supported:                        No
      Power-up in Standby (PUIS) supported:                           No
      Advanced Power Management (APM) supported:                      Yes
         Advanced Power Management (APM) enabled:                     Yes
         Current APM level:                                           Minimum power consumption without Standby
      CompactFlash Association (CFA) supported:                       No
      General Purpose Logging (GPL) supported:                        Yes
      Streaming supported:                                            No
      Media card pass through supported:                              No
      Extended power conditions supported:                            No
      Extended status reporting supported:                            No
      Write-read-verify supported:                                    Yes
         Write-read-verify enabled:                                   No
      Free-fall control supported:                                    No
      TRIM command supported:                                         No
      SCT command transport supported:                                Yes
      NV Cache enabled:                                               No
      NV Cache Power Management supported:                            No

SMART ATTRIBUTES:
 ID    Description                             Status        Value         Worst         Threshold     Raw Value     TEC                 
---------------------------------------------------------------------------------------------------------------------------------------------
  1    Raw Read Error Rate                     OK            114           99            6             74170368      N.A.                
  3    Spin Up Time                            OK            96            95            0             0             N.A.                
  4    Start/Stop Count                        OK            74            74            20            26917         N.A.                
  5    Reallocated Sector Count                OK            100           100           10            0             N.A.                
  7    Seek Error Rate                         OK            70            60            30            12925978642    N.A.                
  9    Power On Time                           OK            86            86            0             12730         N.A.                
 10    Spin Retry Count                        OK            100           100           97            0             N.A.                
 12    Power Cycle Count                       OK            99            99            20            1416          N.A.                
183    SATA Downshift Error Count              OK            100           100           0             0             N.A.                
184    End-to-End error                        OK            100           100           99            0             N.A.                
187    Reported Uncorrectable Errors           OK            100           100           0             0             N.A.                
188    Command Timeout                         OK            100           96            0             70            N.A.                
189    High Fly Writes                         OK            95            95            0             5             N.A.                
190    Temperature Difference from 100         OK            72            45            45            249579241500    N.A.                
191    G-sense Error Rate                      OK            100           100           0             0             N.A.                
192    Power off Retract Count                 OK            100           100           0             153           N.A.                
193    Load Cycle Count                        OK            51            51            0             98353         N.A.                
194    Temperature                             OK            28            55            0             28 C          N.A.                
197    Current Pending Sector Count            OK            100           100           0             0             N.A.                
198    Uncorrectable Sector Count              OK            100           100           0             0             N.A.                
199    UltraDMA CRC Error Count                OK            200           200           0             1315          N.A.                
240    Head flying hours                       OK            100           253           0             109946867815685    N.A.                
241    Total LBAs Written                      OK            100           253           0             22708665092    N.A.                
242    Total LBAs Read                         OK            100           253           0             33566261478    N.A.                

SMART HISTORY:
Attribute ID: 1        Attribute Name: Raw Read Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 3        Attribute Name: Spin Up Time
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 4        Attribute Name: Start/Stop Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 5        Attribute Name: Reallocated Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 7        Attribute Name: Seek Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 9        Attribute Name: Power On Time
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 10       Attribute Name: Spin Retry Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 12       Attribute Name: Power Cycle Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 183      Attribute Name: SATA Downshift Error Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 184      Attribute Name: End-to-End error
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 187      Attribute Name: Reported Uncorrectable Errors
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 188      Attribute Name: Command Timeout
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 189      Attribute Name: High Fly Writes
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 190      Attribute Name: Temperature Difference from 100
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 191      Attribute Name: G-sense Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 192      Attribute Name: Power off Retract Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 193      Attribute Name: Load Cycle Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 194      Attribute Name: Temperature
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 197      Attribute Name: Current Pending Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 198      Attribute Name: Uncorrectable Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 199      Attribute Name: UltraDMA CRC Error Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 240      Attribute Name: Head flying hours
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 241      Attribute Name: Total LBAs Written
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 242      Attribute Name: Total LBAs Read
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history
Info for HD2:

Code:
*** DiskCheckup V3.3 Build: 1000 Report ***

SysInfo DLL Version:                                                  SysInfo v1.0 Build: 1090
Time of export:                                                       06:52:05 21-Nov-2015

Device information:                                                   
   Device ID:                                                         2
   Interface:                                                         SATA
   Device Capacity:                                                   1907726 MB
   Serial Number:                                                     W241DBBM
   Model Number:                                                      ST2000DM001-1CH164
   Firmware Revision:                                                 CC24
   Partitions:                                                        
      K:         1907598 MB

ATA information:                                                      

   Disk geometry:                                                     
      Cylinders:                                                      243201
      Tracks/Cylinder:                                                255
      Sectors/Track:                                                  63
      Bytes/Sector:                                                   512
      Total disk sectors:                                             3907029168
      Logical sector size:                                            512
      Physical sector size:                                           4096
      Media rotation rate:                                            7200 RPM
      Buffer size:                                                    0 KB
      ECC size:                                                       4 Bytes

   Standards compliance:                                              
      ATA8-ACS Supported:                                             Yes
      ATA/ATAPI-7 Supported:                                          Yes
      ATA/ATAPI-6 Supported:                                          Yes
      ATA/ATAPI-5 Supported:                                          Yes
      ATA/ATAPI-4 Supported:                                          Yes
      Serial/Parallel:                                                Serial
         SATA 3.0 Compilance:                                         Yes
         SATA 2.6 Compilance:                                         No
         SATA 2.5 Compilance:                                         No
         SATA II: Ext Compilance:                                     No
         SATA 1.0a Compilance:                                        No
         ATA8-AST Compilance:                                         No
   World Wide ID:                                                     5000C5005E325D4D

   Feature support:                                                   
      SMART supported:                                                Yes
         SMART enabled:                                               Yes
      SMART self-test supported:                                      Yes
      SMART error log supported:                                      Yes
      LBA supported:                                                  Yes
      IORDY supported:                                                Yes
      CFast supported:                                                No
      DMA supported:                                                  Yes
         Maximum Multiword DMA mode supported:                        2
         Multiword DMA selected:                                      None
         Maximum UltraDMA mode supported:                             6
         UltraDMA selected:                                           6
      Maximum PIO mode supported:                                     4
      SATA Compliance:                                                Yes
         NCQ priority information supported:                          No
         Unload while NCQ commands are outstanding supported:         No
         Phy Event Counters supported:                                Yes
         Receipt of power management requests supported:              No
         NCQ feature set supported:                                   Yes
         SATA Gen2 Signaling Speed (3.0Gb/s) supported:               Yes
         SATA Gen1 Signaling Speed (1.5Gb/s) supported:               Yes
         Software Settings Preservation:                              Supported, Enabled
         In-order data delivery:                                      Not supported
         Initiating power management:                                 Supported, Disabled
         DMA Setup auto-activation:                                   Supported, Disabled
         Non-zero buffer offsets:                                     Not supported
      Trusted Computing supported:                                    No
      Host Protected Area (HPA) supported:                            Yes
      Read look-ahead supported:                                      Yes
         Read look-ahead enabled:                                     Yes
      Write cache supported:                                          Yes
         Write cache enabled:                                         Yes
      Power management supported:                                     Yes
      Security mode supported:                                        Yes
         Security mode enabled:                                       No
      Device Configuration Overlay (DCO) supported:                   Yes
      48bit Addressing supported:                                     Yes
      Auto Acoustic Managment (AAM) supported:                        No
      Power-up in Standby (PUIS) supported:                           No
      Advanced Power Management (APM) supported:                      Yes
         Advanced Power Management (APM) enabled:                     Yes
         Current APM level:                                           Minimum power consumption without Standby
      CompactFlash Association (CFA) supported:                       No
      General Purpose Logging (GPL) supported:                        Yes
      Streaming supported:                                            No
      Media card pass through supported:                              No
      Extended power conditions supported:                            No
      Extended status reporting supported:                            No
      Write-read-verify supported:                                    Yes
         Write-read-verify enabled:                                   No
      Free-fall control supported:                                    No
      TRIM command supported:                                         No
      SCT command transport supported:                                Yes
      NV Cache enabled:                                               No
      NV Cache Power Management supported:                            No

SMART ATTRIBUTES:
 ID    Description                             Status        Value         Worst         Threshold     Raw Value     TEC                 
---------------------------------------------------------------------------------------------------------------------------------------------
  1    Raw Read Error Rate                     OK            117           99            6             160043280     N.A.                
  3    Spin Up Time                            OK            94            94            0             0             N.A.                
  4    Start/Stop Count                        OK            96            96            20            4433          N.A.                
  5    Reallocated Sector Count                OK            100           100           10            0             N.A.                
  7    Seek Error Rate                         OK            66            60            30            21497350341    N.A.                
  9    Power On Time                           OK            88            88            0             11019         N.A.                
 10    Spin Retry Count                        OK            100           100           97            0             N.A.                
 12    Power Cycle Count                       OK            99            99            20            1379          N.A.                
183    SATA Downshift Error Count              OK            100           100           0             0             N.A.                
184    End-to-End error                        OK            100           100           99            0             N.A.                
187    Reported Uncorrectable Errors           OK            100           100           0             0             N.A.                
188    Command Timeout                         OK            100           100           0             0             N.A.                
189    High Fly Writes                         OK            100           100           0             0             N.A.                
190    Temperature Difference from 100         OK            70            39            45            1181620699166    N.A.                
191    G-sense Error Rate                      OK            100           100           0             0             N.A.                
192    Power off Retract Count                 OK            100           100           0             728           N.A.                
193    Load Cycle Count                        OK            80            80            0             40591         N.A.                
194    Temperature                             OK            30            61            0             30 C          N.A.                
197    Current Pending Sector Count            OK            100           100           0             0             N.A.                
198    Uncorrectable Sector Count              OK            100           100           0             0             N.A.                
199    UltraDMA CRC Error Count                OK            200           200           0             2             N.A.                
240    Head flying hours                       OK            100           253           0             117076513524178    N.A.                
241    Total LBAs Written                      OK            100           253           0             17772657410    N.A.                
242    Total LBAs Read                         OK            100           253           0             11145465868    N.A.                

SMART HISTORY:
Attribute ID: 1        Attribute Name: Raw Read Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 3        Attribute Name: Spin Up Time
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 4        Attribute Name: Start/Stop Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 5        Attribute Name: Reallocated Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 7        Attribute Name: Seek Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 9        Attribute Name: Power On Time
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 10       Attribute Name: Spin Retry Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 12       Attribute Name: Power Cycle Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 183      Attribute Name: SATA Downshift Error Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 184      Attribute Name: End-to-End error
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 187      Attribute Name: Reported Uncorrectable Errors
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 188      Attribute Name: Command Timeout
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 189      Attribute Name: High Fly Writes
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 190      Attribute Name: Temperature Difference from 100
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 191      Attribute Name: G-sense Error Rate
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 192      Attribute Name: Power off Retract Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 193      Attribute Name: Load Cycle Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 194      Attribute Name: Temperature
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 197      Attribute Name: Current Pending Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 198      Attribute Name: Uncorrectable Sector Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 199      Attribute Name: UltraDMA CRC Error Count
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 240      Attribute Name: Head flying hours
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 241      Attribute Name: Total LBAs Written
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history

Attribute ID: 242      Attribute Name: Total LBAs Read
                     Date    Value         Worst         Raw       
---------------------------------------------------------------------------------------------------------------------------------------------
No history
Thanks for your help. Im going to check my connections and play with my hard drive placement a bit and get back to you.

If you need any more info lemme know!
ringu68 is offline  
Old 11-21-2015, 07:26 AM   #7
Hardware Team
Games Team
 
Join Date: Mar 2007
Location: Western Australia, Perth
Posts: 4,651
OS: Windows 10 64-bit Pro

My System


Heres a link to a Seagate Utility for there HDDs. Run some of the basic tests on the HDD too see if it passes them. Be careful about using the Advanced test as it may result in data loss so if you do run it please backup your data.
SeaTools | Seagate
Aus_Karlos is offline  
Old 11-21-2015, 08:33 AM   #8
Registered Member
 
Join Date: Nov 2015
Posts: 7
OS: Windows 10 Pro



I unhooked one hard drive and the BSOD still happened. I reconnected said drive and disconnected the other and the BSOD happened again. I disconnected both and no BSOD. I also disconnected all power cords and changed out their SATA cables with different ones.

I tried to run Seatools but it always freezes on Searching for ATA drives and I have to hard restart.

Thanks for you help!
ringu68 is offline  
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