Go Back   Tech Support Forum > Microsoft Support > BSOD, App Crashes And Hangs

User Tag List

BSOD crash files submission

This is a discussion on BSOD crash files submission within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hi, I would be most grateful if my attached files could be analyzed for the repeated BSOD events I am


Closed Thread
 
Thread Tools Search this Thread
Old 08-20-2012, 04:01 AM   #1
Registered Member
 
Join Date: Aug 2012
Posts: 4
OS: Windows 7



Hi,

I would be most grateful if my attached files could be analyzed for the repeated BSOD events I am experiencing. This morning I have already had seven blue screens. This has been a problem for a few weeks but usually only occuring once every couple of days. Now it is far worse.

Here are the details as requested:


OS - Windows 7
x64
What was original installed OS on system Windows 7
OS is an OEM version.
Age of system (hardware) 1.5 years
Age of OS installation - have you re-installed the OS? Not applicable.

CPU Intel Core i7 2600
Video Card AMD Radeon HD 6570
MotherBoard Packard Bell extreme M5850
Power Supply - brand & wattage not sure.

System Manufacturer Packard Bell
Exact model number ixtreme M5850

The BDOD events occur seemingly at random, but I do have a browser open most of the time, typically Firefox (14.0.1) which is repeatedly crashing itself so I have switched to Chrome. That said, sometimes the BSOD occurs straight after bootup, before launching any programs.

Anyway, any advice would be hugely appreciated. Many thanks in advance.

Regards,
David
Attached Files
File Type: zip BSOD submission dbell.zip (2.43 MB, 25 views)
Davidbellissima is offline  
Sponsored Links
Advertisement
 
Old 08-20-2012, 04:21 AM   #2
TSF Team, Emeritus
 
Patrick's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2012
Location: Ring 0
Posts: 4,349
OS: W8.1 x64



Hello and welcome to TSF!

Three attached dumps, two mentioning memory management and one memory corruption. Both of these tied together usually indicated memory issues, but it can be driver related as well. First off though, I'm going to recommend running Memtest86+

Memtest86+:



Quote:
Download Memtest86+ here:
Quote:



https://www.memtest.org/



Which should I download?



You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).



How Memtest works:



Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.



The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.



Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.



Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.



This information, if available to the program, can be displayed via a menu option.



Any other questions, they can most likely be answered by reading this great guide here:



https://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

Regards,

Patrick
Patrick is offline  
Old 08-20-2012, 05:24 AM   #3
Registered Member
 
Join Date: Aug 2012
Posts: 4
OS: Windows 7



Hi Patrick,

Many thanks for your very quick reply! I'll get right on it and let you know...

Regards,
David
Davidbellissima is offline  
Sponsored Links
Advertisement
 
Old 08-20-2012, 05:25 AM   #4
TSF Team, Emeritus
 
Patrick's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2012
Location: Ring 0
Posts: 4,349
OS: W8.1 x64



Sounds great :)

Regards,

Patrick
Patrick is offline  
Old 08-20-2012, 09:25 AM   #5
Registered Member
 
Join Date: Aug 2012
Posts: 4
OS: Windows 7



Hi Patrick,

The test has been running for just over three hours. It completed 2 passes and returned zero errors.

mmmm... I was hoping for an error but I guess it is something else. Any further ideas?

Thanks,
David
Davidbellissima is offline  
Old 08-20-2012, 04:00 PM   #6
TSF Team, Emeritus
 
Patrick's Avatar

Microsoft Most Valuable Professional
 
Join Date: Apr 2012
Location: Ring 0
Posts: 4,349
OS: W8.1 x64



Let it run longer, for 7-8 passes at least. If there are still no errors that much in, let me know.

Regards,

Patrick
Patrick is offline  
Old 08-28-2012, 01:50 AM   #7
Registered Member
 
Join Date: Aug 2012
Posts: 4
OS: Windows 7



Patrick, apologies for the very late reply as the past week has been absolutely manic.

So instead of running the memtest again, I ran Chkdsk on my C drive again. The first time I did this, with only the "automatically fix file system errors", it came up clean with no errors. Then I repeated the exercise, but this time also enabling "scan for and attempt recovery of bad sectors". This was started at around 1am in the morning and as it was going to take hours, so I went to bed. When I got up the following morning there was no report of what happened, but I just logged in and since then the system has been rock sold with no blue screens (5 days now).

So it seems like it must have been a "bad sector" causing the problems all along. Anyway, thank you very much for your generous help!

Regards,
David
Davidbellissima is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] services.exe trojan ?!
My AVG anti-virus was beginning to detect a trojan (filepath - C:\Windows\System32\services.exe) but it is white-listed so I cannot delete it. I ran Malwarebytes as well, but that did not seem to help. AVG says the "Threat Name" is "Trojan horse Patched_c.LXT". AVG is also detecting a...
Stagaz_630 Resolved HJT Threads 14 08-08-2012 03:33 PM
After an awfull attempt at removing Search-milk.net redirect. I have no DNS
Ok So Im running Windows 7 Pro 64 bit. I;ve had this nasty redirect thing for a while. Whenever or most of the time when I would click a link in google it would always take me to Search-Milk.net. I eventually got sick of it and looked up how to rid myself of this. If you search Search-milk.net...
Lazethis Virus/Trojan/Spyware Help 7 03-14-2012 08:49 PM
HOTMAIL SENDING OUT SPAM AND COMPUTER SLOW
. DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7600.16385 Run by User at 10:45:07 on 2011-09-19 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.65.1033.18.7863.5581 . AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender...
spirit91 Virus/Trojan/Spyware Help 6 10-05-2011 09:27 PM
Google Links Redirected to Ads
Hi All, I'm usually not too bad at fixing these things myself, however this one has me stumped. I saw in this forum someone else had the same problem and you folks were able to help him get rid of it....would it be possible to give me a hand as well?? Much more technical than I'm used to with...
kvisser Resolved HJT Threads 47 08-29-2011 02:15 PM
Browser Malware. (Repost)
Hi, i know this is a common problem, but my internet browser, firefox, keeps opening random tabs and searching items, then pulling up dangerous pages. I know this must be a virus which is a pain the ***. DDS (Ver_10-12-12.02) - NTFS_AMD64 Run by Tesseract at 11:44:59.90 on 03/01/2011...
Liam9588 Virus/Trojan/Spyware Help 2 01-20-2011 12:37 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 04:37 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts