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BSOD after waking from sleep

This is a discussion on BSOD after waking from sleep within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. Hello, recently Windows installed an update KB15597 for Windows Defender and I received a BSOD the morning after manually sleeping


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Old 03-02-2016, 09:14 AM   #1
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Hello, recently Windows installed an update KB15597 for Windows Defender and I received a BSOD the morning after manually sleeping my system and waking the morning after. I've disabled Windows Defender due to having Norton Security Suite through my Comcast cable provider.

1) Windows 7 Home Premium 64 BIT FULL RETAIL (original install w/no re-installs)
2) Desktop
3) Gigabyte GA-Z97-HD3
4) i3-4160
5) Intel i3-4160 graphics
6) Corsair CMZ8GX3M2A1600C9 8GB (4GBx2)
7) Rosewill 500w psu

Motherboard purchased 12/29/15 and all other hardware purchased 4/14/14.
Attached Files
File Type: zip PERFMON.zip (138.9 KB, 17 views)
File Type: zip SysnativeFileCollectionApp.zip (574.2 KB, 16 views)
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Old 03-02-2016, 11:20 AM   #2
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Hi. . .

The lone dump had a bugcheck = 0xd1 - driver inappropriately referenced memory

The probable cause was listed as a component driver of Intel's RST (Rapid Storage Technology) -
Code:
hiber_iaStorA.sys Mon Jul 27 05:26:48 2015 (55B5F958)
The driver needs to be updated.
https://www.sysnative.com/drivers/dr...er_iaStorA.sys

It's part of - https://www.sysnative.com/drivers/dr...id=iaStorA.sys

There also is a good chance that Norton is involved here, although not mentioned in the dump. It's just my guesstimate.

Regards. . .

jcgriff2

`

Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\030216-20701-01.dmp]
Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
Debug session time: Tue Mar  1 15:43:11.671 2016 (UTC - 5:00)
System Uptime: 3 days 5:34:37.084
BugCheck D1, {fffffa800f71e000, 2, 0, fffff8800bad8a47}
*** WARNING: Unable to verify timestamp for hiber_iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for hiber_iaStorA.sys
Probably caused by : hiber_iaStorA.sys ( hiber_iaStorA+c0a47 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_hiber_iaStorA+c0a47
Bugcheck code 000000D1
Arguments fffffa80`0f71e000 00000000`00000002 00000000`00000000 fffff880`0bad8a47
BiosVersion = F8
BiosReleaseDate = 04/20/2015
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z97-HD3
MaxSpeed:     3600
CurrentSpeed: 3600
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Old 03-07-2016, 02:41 PM   #3
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I've downloaded the latest RST driver from Intel and it seems to have done the trick so far. Thanks for the quick reply.
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Old 03-07-2016, 05:57 PM   #4
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Hi. . .

Glad to hear that.

Thanks for posting back - much appreciated.

Regards. . .

jcgriff2

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