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This is a discussion on BSOD within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. ท OS - Vista/ Windows 7= Windows7 Service Pack 1 ท x86 (32-bit) or x64= x64 ท What was original


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Old 10-10-2012, 11:50 PM   #1
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OS: Windows 7 Service Pack 1



ท OS - Vista/ Windows 7=Windows7 Service Pack 1
ท x86 (32-bit) or x64=x64
ท What was original installed OS on system=Windows 7
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)=OEM
ท Age of system (hardware)=2-3 years
ท Age of OS installation - have you re-installed the OS?=About a week

ท CPU=i7 [email protected]
ท Video Card=GTX 570 Superclocked
ท MotherBoard=ASUS Sabertooth x79
ท Power Supply - brand & wattage=Corsair 850watt

ท System Manufacturer=Built myself
ท Exact model number (if laptop, check label on bottom)=Don't think i need this

I just want to say also that sometimes my screen just goes black with repeating sounds and doesn't shut off unless i hard reset or hold the power button. When it does Blue Screen and it restarts i get this message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800EEF14E0
BCP2: FFFFF8800FBC4004
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

If there is anymore information that is needed, i will be more then happy to try and provide. Thanks in advance!
Attached Files
File Type: rar BSOD.rar (399.1 KB, 24 views)
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Old 10-11-2012, 12:00 AM   #2
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Hi -

Bugcheck = 0x116 = video TDR timeout; video driver was unable to reset in 30 secs.

NVIDIA driver appears updated:
Code:
nvlddmkm.sys                Thu Aug 30 11:50:16 2012 (503F8BB8)
http://www.sysnative.com/drivers/driver.php?id=nvlddmkm.sys

You are over-clocked -
Code:
Expected Frequency:   3070
Actual Frequency:     3703
Overclock Ratio:      1.20619
Reset to default.

Get rid of COMODO. Use removal tool - https://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. Install Microsoft Security Essentials (MSE)

Regards. . .

jcgriff2


BSOD SUMMARY

Code:

Debug session time: Thu Oct 11 00:08:18.390 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\101012-26410-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 8:08:43.340
BugCheck 116, {fffffa800eef14e0, fffff8800fbc4004, ffffffffc000009a, 4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ad6004 )
Bugcheck code 00000116
Arguments fffffa80`0eef14e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). fffff880`0fbc4004, The pointer into responsible device driver module (e.g. owner tag). ffffffff`c000009a, Optional error code (NTSTATUS) of the last failed operation. 00000000`00000004, Optional internal context dependent data.
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
MaxSpeed:     3070
CurrentSpeed: 3703
BiosVersion = 0702   
BiosReleaseDate = 11/16/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name


จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Debug session time: Sun Oct  7 17:16:48.269 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\100712-20217-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
System Uptime: 0 days 1:05:27.298
BugCheck 116, {fffffa800ecf04e0, fffff8801097d004, ffffffffc000009a, 4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ad6004 )
Bugcheck code 00000116
Arguments fffffa80`0ecf04e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). fffff880`1097d004, The pointer into responsible device driver module (e.g. owner tag). ffffffff`c000009a, Optional error code (NTSTATUS) of the last failed operation. 00000000`00000004, Optional internal context dependent data.
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
MaxSpeed:     3070
CurrentSpeed: 3703
BiosVersion = 0702   
BiosReleaseDate = 11/16/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name


จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``



         
       J. C. Griffith, Microsoft MVP (jcgriff2)   
             
           https://mvp.support.microsoft.com/profile/Griffith   

           jcgriff2 - Sysnative Forums
             
           www.jcgriff2.com 


จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ


  
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Old 10-12-2012, 07:23 PM   #3
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Thanks for the reply. I have uninstalled Comodo. The graphics card came with an overclock already on it, hence the superclock on the name, should i declock down to what a normal gtx 570 would have for cor and memory clocks?
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Old 10-13-2012, 04:25 AM   #4
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See if BSODs persist before dealing with the o/c.
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Old 10-13-2012, 04:05 PM   #5
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After uninstalling Comodo and installing MSE, I still seem to get the blue screen with the same message when it restarts
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Old 10-13-2012, 07:37 PM   #6
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Did you try to roll back the o/c?
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Old 10-13-2012, 08:26 PM   #7
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Yeah, i put it to 732mhz for core clock and 1900mhz for memory clock and once i started to play a game i got the same blue screen. Once my computer restarted, i tried playing another game just to be sure, but same thing happened. Its weird though because some days it will be fine and i can play a game for hours on end, and then some days it just happens every time i start a game.
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Old 10-14-2012, 06:07 AM   #8
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Are the new dumps naming NVIDIA too?

nvlddmkm.sys

http://sysnative.com/drivers/driver.php?id=nvlddmkm.sys
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Old 10-14-2012, 02:27 PM   #9
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If by new dumps, you mean the same blue screen then yes. I copied some more of the error that pops up when the computer restarts.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B68A430
BCP2: FFFFF8800FB4B004
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101212-29889-01.dmp
C:\Windows\Temp\WER-37097-0.sysdata.xml







Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800CE084E0
BCP2: FFFFF8800F186584
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101312-18205-01.dmp
C:\Users\Lucas\AppData\Local\Temp\WER-52260-0.sysdata.xml




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800F2D94E0
BCP2: FFFFF8800FB87004
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

They seem to be the same except for BCPX's, they are slighty different, don't know if that makes a difference.

There also seems to be a new driver update from nividia. Should i try it?
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Old 10-15-2012, 12:37 AM   #10
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YES - update the NVIDIA drivers.
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Old 10-15-2012, 04:58 PM   #11
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K, i installed 306.97 and i got the same BSOD
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Old 10-16-2012, 04:58 PM   #12
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Can you swap out the video card?

I rarely ever see NVIDIA drivers causing BSODs.

ATI - very different story.

Regards. . .

jcgriff2
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Old 10-16-2012, 05:03 PM   #13
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I think that's what I am going to do next. Although I don't have a card handy, I was thinking about buying a gtx 650ti and test it in my system. If it works with no BSOD, then i might keep it. If i still get the BSOD then i can just return it.
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Old 10-16-2012, 05:05 PM   #14
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That would be prudent to rule in or out the NVIDIA card itself.
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Old 10-17-2012, 05:02 PM   #15
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I also have another question before i order the new card. Do you think that an improperly cooled GPU voltage regulator could cause this BSOD?
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Old 10-18-2012, 01:20 AM   #16
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No, most voltage regulators do not have cooling, just rely on air movement in the case.
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Old 10-18-2012, 04:11 AM   #17
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Ok, because I have installed an after market cooler on it, specifically the accelero xtreme plus 2, and when I read the temperatures on msi afterburner, it never goes above 60c under full load. The only temperatures I can't read are the memory and voltage regulators. Can the memory be improperly cooled? They all have an individual heat sink on top of them.
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Old 10-18-2012, 07:34 AM   #18
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It's not an issue I've ever heard of. even with water cooling.
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Old 10-18-2012, 08:50 PM   #19
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ok. I ordered a new gtx 670. I will post back if the issue is solved with a new card or not
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Old 10-28-2012, 02:49 PM   #20
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Its been almost a week since i received my 670 and i haven't gotten a bsod so it probably safe to say that it was a hardware issue. Thanks for all the help!
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