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Apps crashing when opened, keep getting bsod

This is a discussion on Apps crashing when opened, keep getting bsod within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. My computer was running a bit slow yesterday. Thinking it might be a virus I ran a virus scan using


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Old 06-25-2012, 10:54 AM   #1
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My computer was running a bit slow yesterday. Thinking it might be a virus I ran a virus scan using malwarebytes. About halfway through the scan my computer crashed with a bsod.
Right before I went to sleep I tried running another virus scan and let it run through the night. I woke up today to see that my computer had crashed again with another bsod. I restarted my computer and tried opening a program. Google chrome refused to open, firefox crashed on startup, and atleast half of the other apps on my desktop kept crashing when I tried to open them. For some reason internet explorer works, which is what I'm using right now.

I ran the programs from the instructions about bsod posting and attached the files to this post.
Any help would be appreciated.

ท OS - Vista/ Windows 7 ? Windows 7
ท x86 (32-bit) or x64 ? I believe it is 32-bit
ท What was original installed OS on system? Windows XP
ท Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I believe it was OEM
ท Age of system (hardware) About 4-5 years
ท Age of OS installation - have you re-installed the OS? I upgraded to windows 7 less than a month ago.
ท CPU: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80 GHz
ท Video Card: ATI Radeon HD 4600 Series 1024 MB
ท MotherBoard: Not sure
ท Power Supply - brand & wattage:
Attached Files
File Type: zip Perfmon+bsod.zip (1.31 MB, 271 views)
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Old 06-25-2012, 04:24 PM   #2
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Hi,

Code:
Loading Dump File [C:\Users\BSOD\_jcgriff2_\dbug\__Kernel__\062512-18158-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 25 01:21:35.265 2012 (UTC - 4:00)
System Uptime: 0 days 0:58:26.906
BugCheck 1000008E, {c0000005, 822a6528, a200bad4, 0}
Probably caused by : memory_corruption ( nt!MiSwitchBaseAddress+33 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  mbam.exe
FAILURE_BUCKET_ID:  0x8E_nt!MiSwitchBaseAddress+33
Bugcheck code 1000008E
Arguments c0000005 822a6528 a200bad4 00000000
BiosVersion = A03
BiosReleaseDate = 02/19/2008
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 330                 
MaxSpeed:     1800
CurrentSpeed: 1794
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\BSOD\_jcgriff2_\dbug\__Kernel__\062512-21106-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 25 00:22:05.361 2012 (UTC - 4:00)
System Uptime: 0 days 1:59:04.452
BugCheck A, {c0c15218, 0, 0, 82cb2b7e}
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+1d072 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0xA_aswSnx+1d072
Bugcheck code 0000000A
Arguments c0c15218 00000000 00000000 82cb2b7e
BiosVersion = A03
BiosReleaseDate = 02/19/2008
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 330                 
MaxSpeed:     1800
CurrentSpeed: 1794
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\BSOD\_jcgriff2_\dbug\__Kernel__\062512-22105-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 25 01:25:49.926 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:48.018
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  spotify.exe
FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount+24
Bugcheck code 0000004E
Arguments 00000099 0007ff32 00000001 0007fff2
BiosVersion = A03
BiosReleaseDate = 02/19/2008
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 330                 
MaxSpeed:     1800
CurrentSpeed: 1794
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Users\BSOD\_jcgriff2_\dbug\__Kernel__\062512-29577-01.dmp]
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 25 13:29:57.685 2012 (UTC - 4:00)
System Uptime: 0 days 12:02:44.651
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  cmd.exe
FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount+24
Bugcheck code 0000004E
Arguments 00000099 00084233 00000002 00014732
BiosVersion = A03
BiosReleaseDate = 02/19/2008
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex 330                 
MaxSpeed:     1800
CurrentSpeed: 1794
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
As you can see in the crash dump summary above, there are few mentions of memory corruption. This usually indicates that there is a 3rd party driver corrupting memory, or another form of hardware, specifically RAM, is the culprit.

If you take a look at a few dumps listed, it lists the culprit as aswSnx.SYS, which is the !avast Virtualization Driver. The AV itself may be the issue here, so to be sure, I would recommend uninstalling !avast for troubleshooting purposes.

Rather than uninstalling it the traditional way, please use the following tool provided bu !avast for safe and secure removal.

After taking a look at the 3rd party drivers on your system, dtsoftbus01.sys is listed. This is the Daemon Tools driver. Daemon Tools is a very large cause of BSODs in the W7 environment, so I'd recommend uninstalling Daemon Tools as soon as possible. There are many optional alternatives for programs like Daemon Tools, so we'll get into that later if you wish.

Regards,

E-Peen
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Old 06-25-2012, 07:33 PM   #3
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Alright, I uninstalled both Avast and Daemon tools, however, I've had these programs installed for almost a month now with no problems. Could it have been an update to avast that caused this to happen?

Are there any tests or anything that you need me to run? Or would you like me to just tell you if the problems persist?

Also, I would like an alternative to daemon tools (and avast if possible) if you could suggest one. Thanks
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Old 06-25-2012, 07:45 PM   #4
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Great job! For now, just use your system as you would regularly and keep me updated regardless of the outcome (good or bad).

Visualization alternatives: ImgBurn, PowerISO, etc.

AV alternatives: AVG, Microsoft Security Essentials, NOD32, etc.

Regards,

E-Peen
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Old 06-25-2012, 07:49 PM   #5
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FYI.

I concur with E-Peen,

Avast CAN be a contributing cause of BSOD'S .
My recommendation is to remove it via the link below and replace with Microsoft Security Essentials AT LEAST TO TEST


https://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
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Old 06-25-2012, 09:30 PM   #6
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Agree as well.

Avast was named in 2 of the BSODs -
Quote:
Probably caused by : aswSnx.SYS ( aswSnx+1d072 )
https://sysnative.com/drivers/driver.php?id=aswSnx.SYS

Regards. . .

jcgriff2

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