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Virus/spyware not letting me open microsoft /microsoft update website

This is a discussion on Virus/spyware not letting me open microsoft /microsoft update website within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. I am using Windows XP pro licensed and not able to open any microsoft website....... if i check nslookup the


 
 
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Old 04-07-2009, 07:08 AM   #1
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I am using Windows XP pro licensed and not able to open any microsoft website.......

if i check nslookup the ip which it shows for microsoft is actually not a microsoft ip

i am able to open all other majority websites very easily.

can some one help me on this its realy urgent

shaurya
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Old 04-07-2009, 07:41 AM   #2
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OS: Dual Boot Setup, Vista SP2 and XPSP3



Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to your desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please agree to do so.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once the scan completes, click on the [Save..] button, and in the File name area, type in "ark.txt".
  • Save it where you can easily find it, such as your desktop

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries without proper guidance from an expert user.

...when finished, please post those logs back here. Thanks!
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