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PLEASE HELP ME !! Trojan-gpix, comet cursor, coolwebsearch

This is a discussion on PLEASE HELP ME !! Trojan-gpix, comet cursor, coolwebsearch within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. Dear Community I got a bad bad virus !! My computer (windows XP ) seemed to be completey lost now.


 
 
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Old 12-15-2007, 10:31 PM   #1
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Join Date: May 2007
Posts: 4
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Dear Community

I got a bad bad virus !!
My computer (windows XP ) seemed to be completey lost now. I cannot connect via my modem , cannot open hotmail and other programs any more.
A software called spy sweeper identified my computer is infected by :
Trojan-gpix, comet cursor, coolwebsearch (maybe more, i dont know).

Could someone please please help me out what to do ?

my hijackthis log is attached here:
Logfile of HijackThis v1.99.1
Scan saved at 10:39:44 AM, on 12/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\mike\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [MSConfig] "C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - https://zone.msn.com/binFrameWork/v10...I.cab55579.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - https://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {339234B4-4E14-4280-B8B4-8BAE5AF99063} (Chess Object) - https://zone.msn.com/bingame/zpagames...p.cab48295.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games Buddy Invite) - https://zone.msn.com/BinFrameWork/v10...y.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - https://zone.msn.com/binframework/v10...t.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - https://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games Game Communicator) - https://zone.msn.com/binframework/v10...y.cab55579.cab
O16 - DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} (ChessControl Class) - https://zone.msn.com/bingame/zpagames...p.cab56961.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B2E5722-97FE-4109-9B0B-5567476A5AB3}: NameServer = 85.255.115.29,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{437D3C9D-D0BF-4444-BA19-B9876A3D6A16}: NameServer = 85.255.115.29,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8BCCD44-A5C2-48D2-8CAF-AA47226542DB}: NameServer = 85.255.115.29,85.255.112.61
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.29 85.255.112.61
O17 - HKLM\System\CS1\Services\Tcpip\..\{1B2E5722-97FE-4109-9B0B-5567476A5AB3}: NameServer = 85.255.115.29,85.255.112.61
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.29 85.255.112.61
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - (no file)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
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Old 12-17-2007, 03:52 PM   #2
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Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,403
OS: XP Pro SP3



Please download FixWareout from one of these sites:
https://downloads.subratam.org/Fixwareout.exe
https://www.bleepingcomputer.com/file...Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads Save the text that will open (report.txt) to your desktop.


Should you have problems connecting to the internet after the fix, follow these instrutions.

Please go to Start -> Control Panel Network Connections. Rightclick on your default connection (usually Local Area Connection or Dial-up Connection if you are using Dial-up) and leftclick on Properties. Doubleclick on the Internet Protocol (TCP/IP) item and select the button that says "Obtain DNS servers automatically". Click OK twice, and restart your computer.


===================================

This will help to identify any malware on your system.
Please download Combofix from any of these locations:

Here
or
Here

Save ComboFix to the desktop and please ensure that you disable realtime security/virus programs that monitors your PC while CF is running.

1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Copy and Paste the contents of that log in your next reply with a new hijackthis log. Do not use Code or html unless asked for.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.

Caution...Never run and remove files using ComboFix without being supervised by a security analyst.
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