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Not Sure Whats Wrong

This is a discussion on Not Sure Whats Wrong within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. Logfile of HijackThis v1.99.1 Scan saved at 8:03:59 PM, on 8/3/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer


 
 
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Old 08-03-2006, 06:08 PM   #1
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Join Date: Mar 2005
Posts: 40
OS: XP Home Edition



Logfile of HijackThis v1.99.1
Scan saved at 8:03:59 PM, on 8/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Sam\LOCALS~1\Temp\Rar$EX00.562\HijackThis.exe

R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Sam\Application Data\Mozilla\Profiles\default\0wvjf5xv.slt\prefs.js)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=https://www.pinncom.com
O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - https://forms.real.com/real/player/do...e_Inst_Win.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - https://85.255.114.166/1/rdgUS2404.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - https://cdn2.zone.msn.com/binFramewor...o.cab34246.cab
O16 - DPF: {CEDDF50D-9FA7-41A8-BCD0-6350D1ED2306} - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - https://download.games.yahoo.com/game...ploader_v6.cab
O16 - DPF: {EFD3EA56-234D-4240-90EA-CC9FA3AF5A01} - https://care.alltel.com/lwp/static/i...ELControls.cab
O18 - Protocol: asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: ezstor - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: x-asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: x-cnote - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: x-hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: x-zip - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O18 - Protocol: zip - {8D32BA61-D15B-11D4-894B-000000000000} - C:\Program Files\Common Files\EzTools\hsppp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\wuauclt.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe

I'm not sure whats wrong, I'll be using my computer, and get a random error in some programs.
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Old 08-04-2006, 02:01 PM   #2
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Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please read this post completely before begining. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install CleanUp.exe (not recommended for WinXP64)

Download Ewido Anti-Malware
  • Install Ewido Anti-Malware
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the top of the main screen click Shield
  • Click the word active to change it to inactive
  • On the top of the main screen click Update.
  • Then click on Start Update.
If you are having problems with the updater, you can use this link to manually update Ewido
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
When you have finished updating, EXIT Ewido anti-spyware. Do Not run a scan just yet.

'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downloading.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


HijackThis is able to create backups whenever if fixes any entry. These are stored in a subfolder called backups. As such, we advise against placing the program in any temporary folders. Please create a new directory, C:\Program Files\HijackThis\, and re-locate the program & it's associate files there.


Do a HijackThis scan & place a check next to these items and select "Fix checked":

R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - https://85.255.114.166/1/rdgUS2404.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\wuauclt.dll



* * * * * * USING HIJACKTHIS' DELETE ON REBOOT * * * * * *


Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...
  1. In the popup box that appears, copy/paste in:
    • C:\WINDOWS\system32\wuauclt.dll
  2. Click the Open button.
  3. Click YES when prompted to restart your computer.



* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * UN-INSTALLING PROGRAMS * * * * * * * * * * * * * *


Go to Start -> Control Panel -> Add or Remove Programs and uninstall the following programs:
  • Oin
    Yazzle by Oin
    Purityscan by Oin
    Snowballwars by Oin
    Cowabanga by OIN
    or anything similar with Oin in it
Please note any other programs that you dont recognize in that list in your next response


* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Delete Cookies
4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!


* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *


Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner & select the Scan tab
  • Click Complete System Scan to begin scanning.
  • If you have any infections you will prompted, then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop.
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * *


1. Download this file -

https://download.bleepingcomputer.com/sUBs/combofix.exe

https://www.techsupportforum.com/sectools/combofix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh logs from:
  • HiJackThis log
  • Combofix's log
  • Online Scan
  • Ewido
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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Old 08-04-2006, 06:08 PM   #3
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Kaspersky online scanner will be down until next week.
Please use this instead - Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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