10-13-2019, 06:59 PM
Security Team Moderator
Join Date: Nov 2018
OS: Windows 10
Please boot to Safe Mode with Networking
and let me know if the computer performance has improved:
- Click on the Start button, then the Power icon.
- Hold down the Shift key and select Restart.
- Your computer will restart, and a screen titled Choose an Option will appear.
- Click on Troubleshoot > Advanced options > Start-up Settings.
- On the Start-up Settings window, click Restart.
- Your computer will restart. A list of options will appear. Select 5 or F5 to boot to Safe Mode with Networking.