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Internet access blocked but can access secure sites

This is a discussion on Internet access blocked but can access secure sites within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. Win XP Service Pack 2. First symptom was that the desktop icon to go to IE resulted in "Cannot find


 
 
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Old 09-13-2005, 06:59 PM   #1
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Win XP Service Pack 2.

First symptom was that the desktop icon to go to IE resulted in "Cannot find server"

Started to open IE from the program list , until that no longer worked ( 2 days)
IE is getting online, I can ping sites and my anti virus updates etc but IE will not open any web sites - except secure ones

Hopefully the solution is in the log file to follow. Thanks !

Logfile of HijackThis v1.99.1
Scan saved at 9:27:33 PM, on 9/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NuCam\CamCheck\CamCheck.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
D:\HijackThis1991.exe
C:\Program Files\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CamCheck] C:\Program Files\NuCam\CamCheck\CamCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0a\Jiti\Real9_codec_upd.exe restart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - https://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - https://tools.ebayimg.com/pm/activex/..._v1-0-3-30.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - https://v5.windowsupdate.microsoft.co...?1112570130747
O16 - DPF: {68A2C3BD-7809-11D3-8ACF-0050046F2F9A} (AXELPlayer Class) - https://www.mindavenue.com/Downloads/...erAX_Win32.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - https://www.jeld-wen.com/CFIDE/classes/CFJava.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - https://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Blink2PnP - Unknown owner - C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Logfile of HijackThis v1.99.1
Scan saved at 9:27:33 PM, on 9/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NuCam\CamCheck\CamCheck.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
D:\HijackThis1991.exe
C:\Program Files\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CamCheck] C:\Program Files\NuCam\CamCheck\CamCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0a\Jiti\Real9_codec_upd.exe restart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - https://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - https://tools.ebayimg.com/pm/activex/..._v1-0-3-30.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - https://v5.windowsupdate.microsoft.co...?1112570130747
O16 - DPF: {68A2C3BD-7809-11D3-8ACF-0050046F2F9A} (AXELPlayer Class) - https://www.mindavenue.com/Downloads/...erAX_Win32.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - https://www.jeld-wen.com/CFIDE/classes/CFJava.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - https://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Blink2PnP - Unknown owner - C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 09-13-2005, 07:01 PM   #2
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oops posted two logs- sorry . great first post
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Old 09-14-2005, 10:05 AM   #3
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Hello ssmyers102 and welcome to TSF,

If you are running HijackThis from a disc, please move HiJackThis to a more permanent location like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

To do this:
Click My Computer, then C:\
Right click in the right-hand panel.
In the menu that opens, click New>Folder.
That will create a folder named New Folder.
Rename it"HJT".

Unfortunately, I'm not seeing anything in this log. Please do the following:

If you aren't using it already:

Download and install Firefox www.mozilla.org/products/firefox - Use this alternate browser.

Please download Ewido Security Suite at https://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to https://www.ewido.net/en/download/updates/ to update manually.

Reboot into Safe Mode.

Run Ewido:
*Click [Scanner]
*Click [Complete System Scan] to begin scanning.
*Click [OK] when prompted to clean files

With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].

Once finished, click the [Save report] button
Save the report to your desktop
Close Ewido

Restart into Normal Mode and post the results here along with a new HijackThis log.
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Old 09-14-2005, 06:47 PM   #4
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Thanks- Since the computer will not get online ( or at least let me view web pages) I will have to use another computer ( and this one has a bad floppy drive so I can't save to any removable media) So I will try this tomorrow-on yet another computer thanks !
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Old 09-14-2005, 07:17 PM   #5
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Ok, just burn those programs to a CD and bring it to this infected computer.
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Old 09-18-2005, 12:58 AM   #6
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Well i am having trouble finding a computer that has a Read/write CD- my burner is in the computer that does not have internet access.
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Old 09-18-2005, 06:09 AM   #7
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See what you can do to find a computer to use to get the programs. We need to use other tools/programs to see what may be going on here. With a bad floppy drive also, there's only so much we can do.

Let's try registering Internet Explorer's DLL files. Go to Start->Run and copy and paste the following --one at a time--into the Run box and hit OK (go to Start->Run again for each one):

regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
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Old 09-18-2005, 08:03 PM   #8
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OK Here si what I did

Got Frefox, loaded it in, it did teh same thing IE did- background programs and my Firewall ( Freedom, provided by my DSL service) were online, connection log shows lots of connections- but no web pages could be opned by me- as you may recall I accidentally tried to open some secure pages and they could be opened by IE.

Anyways with Freedom shut down, I was able to use Firefox. Downloaded the Ewido and updated it- ran it once while hooked up to the internet, the remembered you said to use it in safe mode so I ran it again in safe mode

First time with Ewido

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:22:18 PM, 9/18/2005
+ Report-Checksum: 6896B5C2

+ Scan result:

:mozilla.11:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End

Process Report

---------------------------------------------------------
ewido security suite - Process report
---------------------------------------------------------

+ Created on: 10:55:16 PM, 9/18/2005
+ Report-Checksum: 16914417

0: System Process
4: System Process
144: C:\WINDOWS\wanmpsvc.exe
376: C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
428: C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
476: C:\PROGRA~1\NORTON~1\navapw32.exe
496: \SystemRoot\System32\smss.exe
540: C:\Program Files\Real\RealPlayer\RealPlay.exe
556: C:\Program Files\QuickTime\qttask.exe
568: C:\Program Files\NuCam\CamCheck\CamCheck.exe
580: C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
612: C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
620: C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
632: C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
852: C:\WINDOWS\Explorer.EXE
884: \??\C:\WINDOWS\system32\csrss.exe
908: \??\C:\WINDOWS\system32\winlogon.exe
952: C:\WINDOWS\system32\services.exe
964: C:\WINDOWS\system32\lsass.exe
1116: C:\WINDOWS\system32\svchost.exe
1164: C:\WINDOWS\system32\svchost.exe
1200: C:\WINDOWS\System32\svchost.exe
1248: C:\WINDOWS\System32\svchost.exe
1336: C:\WINDOWS\System32\svchost.exe
1568: C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
1576: C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
1652: C:\WINDOWS\system32\spoolsv.exe
1752: C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
1768: C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
1804: C:\WINDOWS\System32\drivers\CDAC11BA.EXE
1812: C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
1840: C:\Program Files\Common Files\Command Software\dvpapi.exe
1872: C:\Program Files\ewido\security suite\ewidoctrl.exe
1892: C:\Program Files\Norton AntiVirus\navapsvc.exe
1916: C:\WINDOWS\System32\nvsvc32.exe
2028: C:\WINDOWS\System32\svchost.exe
2100: C:\WINDOWS\System32\alg.exe
2120: C:\WINDOWS\system32\wscntfy.exe
2672: c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
2752: C:\Program Files\ewido\security suite\SecuritySuite.exe
3508: C:\Program Files\Mozilla Firefox\firefox.exe


Connection log

---------------------------------------------------------
ewido security suite - Connection report
---------------------------------------------------------

+ Created on: 10:54:56 PM, 9/18/2005
+ Report-Checksum: 302339EA

TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1027 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1028 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1090 127.0.0.1:1091 ESTABLISHED
TCP 127.0.0.1:1091 127.0.0.1:1090 ESTABLISHED
TCP 192.168.150.32:139 0.0.0.0:0 LISTENING
TCP 192.168.150.32:1039 143.166.83.230:80 ESTABLISHED
TCP 192.168.150.32:1095 209.18.34.6:80 ESTABLISHED
TCP 192.168.150.32:1096 209.18.34.17:80 ESTABLISHED
TCP 192.168.150.32:1097 209.18.34.17:80 ESTABLISHED
TCP 192.168.150.32:1098 209.18.34.6:80 ESTABLISHED
TCP 192.168.150.32:1100 209.18.34.14:80 ESTABLISHED
UDP 0.0.0.0:445
UDP 0.0.0.0:500
UDP 0.0.0.0:1029
UDP 0.0.0.0:1048
UDP 0.0.0.0:4500
UDP 127.0.0.1:123
UDP 127.0.0.1:1040
UDP 127.0.0.1:1900
UDP 192.168.150.32:123
UDP 192.168.150.32:137
UDP 192.168.150.32:138
UDP 192.168.150.32:1900


Will run new hijack this now. Did get some popups saying That norton had found msiexec.exe as malicius script which i blocked.
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Old 09-18-2005, 08:07 PM   #9
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Hijack this is gone, I will have to reload. Also of interest is that there are no IE icons , and IE is not in my list of programs anymore.
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Old 09-18-2005, 08:09 PM   #10
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new hijack log file

( man it runs fast )

Logfile of HijackThis v1.99.1
Scan saved at 11:08:38 PM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NuCam\CamCheck\CamCheck.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Veronica\Desktop\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CamCheck] C:\Program Files\NuCam\CamCheck\CamCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0a\Jiti\Real9_codec_upd.exe restart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - https://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - https://tools.ebayimg.com/pm/activex/..._v1-0-3-30.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - https://v5.windowsupdate.microsoft.co...?1112570130747
O16 - DPF: {68A2C3BD-7809-11D3-8ACF-0050046F2F9A} (AXELPlayer Class) - https://www.mindavenue.com/Downloads/...erAX_Win32.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {D702FBF4-EE60-11D0-BD5B-00A0C91F4635} (CFForm Runtime) - https://www.jeld-wen.com/CFIDE/classes/CFJava.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - https://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Blink2PnP - Unknown owner - C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 09-18-2005, 09:04 PM   #11
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Have to say that Firefox is about 3X faster than IE as far as loading pages- I feel like I am getting the use of the DSl now.

I need to find out if the bad stuff is gone, but I have no interest to go back to IE at this point. Need to get Firefox to work with my firewall.

Looking forwardto your opinions of the log files now.
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Old 09-19-2005, 08:25 AM   #12
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Hi,

msiexec.exe is, in normal circumstances, a legit Windows process. https://www.liutilities.com/products/...brary/msiexec/ Where did Norton show this as running from? if you can't find that info, go into Norton and allow msiexec.exe to run, then copy down exactly what Norton says.

While I appreciate the Ewido scan portion you posted, I need the info that states the infections found. If you still have that report, would you please post that portion here.

Your HijackThis log is clean, but we need to find out what happened to Internet Explorer and if your blocking msiexec.exe is what has disabled it. Did you uninstall it when you installed FireFox? You need Internet Explorer for certain sites, Microsoft Update for one.
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Old 09-19-2005, 09:41 PM   #13
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Hello Reid

I see you are in Ohio , so am I.

I will try to find the log of infections, I thought I had posted it.

This isn't it ?


+ Created on: 8:22:18 PM, 9/18/2005
+ Report-Checksum: 6896B5C2

+ Scan result:

:mozilla.11:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\coo kies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\coo kies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\coo kies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Veronica\Application Data\Mozilla\Firefox\Profiles\ndd6hnlk.default\coo kies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End

Process Report

The IE thing mystifies me. Don't know where it went. I guess i will reinstall it and see if it works.

Thanks for hanging in there with me.
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Old 09-20-2005, 04:33 AM   #14
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Yep, good ol' Ohio..love the lake effect snow up here.

Reinstalling I.E. may not be that simple. If you have difficutly, use your System Restore. Click Start>All Programs>Accessories>System Tools and you'll find System Restore in the drop down list.

Restore to the point closest to before you lost I.E.

Post a new HijackThis log.
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