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i need help - "online security guide" & "live safety center" icons!!

This is a discussion on i need help - "online security guide" & "live safety center" icons!! within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. I don't have a clue where to begin trying to fix this problem. Spybot doesn't seem to fix the problem.


 
 
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Old 11-06-2007, 02:22 PM   #1
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I don't have a clue where to begin trying to fix this problem. Spybot doesn't seem to fix the problem. I keep getting random icons on my desktop and start menu called "online security guide" and "live saftey center". There are also many fake balloon warnings appearing and a window titled "Critical System Warning!" that wants me to download stuff. What process can I go through to clean my system. Any help would be great...thank you!
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Old 11-10-2007, 01:03 PM   #2
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Please follow MicroBell's 5 Step process outlined here:

https://www.techsupportforum.com/secu...tml#post342651

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
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