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How do I remove Antivirus Pro 2010

This is a discussion on How do I remove Antivirus Pro 2010 within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. My first virus and I need help!!! I have downloaded exe_fix, dds & gmer however I can't seem to make


 
 
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Old 09-18-2009, 06:09 PM   #1
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My first virus and I need help!!! I have downloaded exe_fix, dds & gmer however I can't seem to make them run. I have followed the instructions for step 1 and removed all antivirus software. When I run exe_fix and enter 1 and hit enter the program seems to run and then says finished, exes should now run, press any key to continue...when i press a key, it just disappears no logs. When I run dds, I see a black box briefly and then it disappears, no logs or files. When I extract gmer, I get a GMER icon and Properties shows it as an Application but nothing happens when I double click it. So bottom line is I can't do step one.
I am running xp 2003 media edition on a Dell inspiron 9300 labtop. I downloaded the files in step one on a non-infected computer and imported them to the Dell. Could someone please give me some guidence for this problem.
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