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Computer very slow at times

This is a discussion on Computer very slow at times within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. My coworker's comp. is sometimes very slow. Can somebody please take a log at his log if there is anything

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Old 08-13-2007, 07:35 AM   #1
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Join Date: Jan 2007
Posts: 69
OS: XP and Fedora 6

My coworker's comp. is sometimes very slow. Can somebody please take a log at his log if there is anything that can cause this slowness??
Thank you!

Deckard's System Scanner v20070809.63
Run by sreco on 2007-08-13 at 15:21:03
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
37: 2007-08-13 13:21:21 UTC - RP648 - Deckard's System Scanner Restore Point
36: 2007-08-13 07:43:15 UTC - RP647 - Točka preverjanja sistema
35: 2007-08-09 11:01:59 UTC - RP646 - Installed Adobe Reader 8.1.0
34: 2007-08-08 10:03:32 UTC - RP645 - Točka preverjanja sistema
33: 2007-08-07 07:00:35 UTC - RP644 - Točka preverjanja sistema

-- First Restore Point --
1: 2007-06-01 06:29:57 UTC - RP612 - Točka preverjanja sistema

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 256 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-08-13 15:28:05
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.bin
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe

R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKEY_LOCAL_MACHINE\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKEY_LOCAL_MACHINE\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKEY_LOCAL_MACHINE\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKEY_LOCAL_MACHINE\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ChoiceMail] "C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Startup: SpeedFan.lnk = C:\Program Files\SpeedFan\speedfan.exe
O8 - Extra context menu item: I&zvoz v Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Raziskovanje - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra 'Tools' menuitem: (no name) - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - https://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - https://v5.windowsupdate.microsoft.co...?1096938256152
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{86BD5752-C4BF-4AFF-A76F-47CFBD89D46B}: NameServer =,
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O20 - AppInit_DLLs: sockspy.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - "C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - "C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service
O23 - Service: SIMATIC NET Synchronization Service (Sim9Sync) - Siemens AG - C:\WINDOWS\system32\sim9sync.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - "C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - "C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 giveio - c:\windows\system32\giveio.sys
R0 speedfan - c:\windows\system32\speedfan.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
R2 Dpmtrcdd - c:\windows\system32\drivers\dpmtrcdd.sys <Not Verified; Siemens AG; SIMATIC NET Software>
R2 s7osmcax - c:\windows\system32\drivers\s7osmcax.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>
R2 s7otranx - c:\windows\system32\drivers\s7otranx.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>
R2 s7otsadx - c:\windows\system32\drivers\s7otsadx.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>
R3 S7oppilx (Siemens PC/PPI Cable) - c:\windows\system32\drivers\s7oppilx.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>

S3 bdfdll - c:\program files\softwin\bitdefender9\bdfdll.sys (file missing)
S3 s7oefs_x (SIMATIC MPI/EFS Driver) - c:\windows\system32\drivers\s7oefs_x.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>
S3 s7oppitx - c:\windows\system32\drivers\s7oppitx.sys <Not Verified; SIEMENS AG; SIEMENS® STEP 7/S7(TM) Programmable Controller>

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S4 Sim9Sync (SIMATIC NET Synchronization Service) - c:\windows\system32\sim9sync.exe <Not Verified; Siemens AG; SIMATIC NET Software>

-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.

-- Files created between 2007-07-13 and 2007-08-13 -----------------------------

2007-08-13 15:12:07 0 d-------- H:\Deckard
2007-08-09 13:03:38 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe

-- Find3M Report ---------------------------------------------------------------

2007-08-13 15:23:52 81984 --a------ C:\WINDOWS\system32\bdod.bin
2007-08-13 15:10:45 0 d-------- C:\Documents and Settings\sreco.PROCESS\Application Data\OpenOffice.org2
2007-08-13 15:10:15 0 d-------- C:\Program Files\SpeedFan
2007-08-09 13:10:03 0 d-------- C:\Documents and Settings\sreco.PROCESS\Application Data\Adobe
2007-08-09 13:04:11 0 d-------- C:\Program Files\Common Files\Adobe
2007-07-26 08:15:17 0 d-------- C:\Program Files\eTovorni listi
2007-07-21 01:19:01 0 d-------- C:\Program Files\SurfAccuracy

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [24.01.2003 21:00]
"BDMCon"="C:\Program Files\Softwin\BitDefender10\bdmcon.exe" [15.11.2006 20:01]
"BDAgent"="C:\Program Files\Softwin\BitDefender10\bdagent.exe" [11.10.2006 18:22]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03.08.2005 07:46]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11.05.2007 03:06]

"ChoiceMail"="C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe" [08.04.2003 12:53]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [13.10.2004 18:24]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]


@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Hwfwvoz]
C:\Program Files\Pizl\Wwtlwpi.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\S7UB Start]
"C:\Program Files\Common Files\Siemens\S7ubtoox\s7ubtstx.exe" -StartDB

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SurfAccuracy]
C:\Program Files\SurfAccuracy\SAcc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Sim9Sync"=2 (0x2)
"ose"=3 (0x3)

-- End of Deckard's System Scanner: finished at 2007-08-13 at 15:28:55 ---------
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Old 08-13-2007, 10:20 AM   #2
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 52,197
OS: XP Pro; XP Home; Win7 x86 & x64

It would seem to be this:

CPU 0: AMD Athlon(tm) XP 1700+
Percentage of Memory in Use: 71%
Physical Memory (total/avail): 255.48 MiB / 72.52 MiB

Total Physical Memory: 256 MiB (512 MiB recommended).

I don't see any malware in that log, and the system seems well protected.

Java should be updated, but other than that, I would say that the system needs general maintenance (defrag, temp file cleaning) and more RAM.

Here's how to update Java:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 u2.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications". (4th one down)
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windowsi586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


Windows will operate with less than 512, but in reality, 512MB is the minimum RAM one should run XP with, 1GB is much better. Modern applications are resource hungry.
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