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Samsung UN60JU6500 60-Inch 4K Ultra HD Smart LED TV (2015 Model)

This is a discussion on Samsung UN60JU6500 60-Inch 4K Ultra HD Smart LED TV (2015 Model) within the Home Theater forums, part of the Tech Support Forum category. I have issues with this TV defaulting to 720p Standard Definition when I want 1080p High Definition to be the


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Old 05-17-2020, 08:43 AM   #1
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I have issues with this TV defaulting to 720p Standard Definition when I want 1080p High Definition to be the default. I updated the firmware and it did not fix the issue.

Aside from poor image on every channel, I only notice extreme pixelation and lagging when watching two specific HD channels: SyFy and one Starz channel.

When I try to set the picture options to "HDMI UHD Color", the sound does not work. Please help.
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Old 05-17-2020, 08:48 AM   #2
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Are you sure the specific programs aren't broadcast in 720p?
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Old 05-17-2020, 09:26 AM   #3
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I receive both 720p and 1080p stations, but this television seems to only recognize 720p unless an HD DVD is used.

I also don't understand why the sound cuts off when I activate HDMI UHD Color option.
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Old 05-17-2020, 10:15 AM   #4
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Check the manual troubleshooting pages https://downloadcenter.samsung.com/c...1.318-1203.pdf
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Old 05-18-2020, 01:42 PM   #5
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I don't see any answers there.
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