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This is a discussion on Monitor problems within the Other Hardware Support forums, part of the Tech Support Forum category. Ok, so I only just got this monitor yesterday and it already has a major problem. Right after I plugged


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Old 06-02-2020, 09:41 AM   #1
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Ok, so I only just got this monitor yesterday and it already has a major problem. Right after I plugged it in and used it a bit, these red green and blue pixels randomly appeared and stayed there.
https://imgur.com/LE4cOXZ
Depending on how I move the monitor, they appear in different places, so I know it's not a driver problem. Also, different numbers of them appear sometimes. And yes, I've tried turning it on and off again and unplugging everything. It hasn't worked. (Side note, they only really appear in the top left part of my monitor. Could they be stuck pixels?)
Is there any way to fix this besides getting a new monitor? As I said, I just got this new one yesterday, and the one I had before is very old, so I don't want to have to buy a new one. My monitor is an AOC E970Sw, if that matters.
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Old 06-02-2020, 12:12 PM   #2
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Any chance it's the video card? If it's new, take advantage of the warranty.
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Old 06-02-2020, 08:19 PM   #3
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Uh I kinda forgot the password to the original account so here I am. I'm not very experienced with tech, I just use it, but I don't think it's the video card. It started happening right when I got the new monitor. The new monitor is a higher resolution though, so it might be the video card. I don't really know.
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Old 06-02-2020, 08:45 PM   #4
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Uh I kinda forgot the password to the original account so here I am.

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You should send a private message to Corday explaining what happened and hopefully he won't ban you.
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Old 06-02-2020, 09:25 PM   #5
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Alright, I did. If I do get banned though, it's alright.
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Old 06-03-2020, 05:42 AM   #6
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From the image, they appear to be stuck pixels. In which case, they should be visible all of the time (depending on how they are stuck and the background color).

I've personally never had any luck "fixing" them. But there are several ways to try. Ref here: https://www.makeuseof.com/tag/best-s...f%20a%20pencil.
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Old 06-03-2020, 05:43 AM   #7
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Accounts have been merged and we're here to help.
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Old 06-03-2020, 01:43 PM   #8
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Alright, thanks a bunch.
Anyway, I don't think it's stuck pixels, since they move places and different numbers of them appear. Here's a video:
https://imgur.com/a/SFxFDVf
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Old 06-03-2020, 02:09 PM   #9
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To make sure it's the monitor and not the computer, see if another monitor works. If so, hope it's under warranty. The monitor itself has adjustments, usually under the right side front.
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Old 06-03-2020, 04:16 PM   #10
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Alright, I tried a different monitor, and the pixels disappeared. So it's definitely the monitor. Will I just have to get a new one?
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Old 06-03-2020, 04:23 PM   #11
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As I said, I just got this new one yesterday

Return it, all new items have some kind of warranty.
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Old 06-03-2020, 04:35 PM   #12
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Okay, will do. Thanks everyone for the help.
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