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This is a discussion on Unable to play audio within the Sound Cards forums, part of the Tech Support Forum category. My desktop runs on Windows XP SP2. It has the old MSI Board and the model is MS7267. The audio


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Old 08-16-2015, 11:43 PM   #1
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My desktop runs on Windows XP SP2. It has the old MSI Board and the model is MS7267. The audio chip is embedded in the Mother Board. The particulars are:
PNP Device ID: PCI\VEN_1013&DEV_6005&SUBSYS_00000000&REV_01\4&CF81C54&0&08F0
Driver: Crystal SoundFusion(tm) CS4281 WDM Audio ver: 5.1.2535.0 dtd: 07.01.2001
No more updates for this driver.
When I connect the speaker I can hear clearly a sound indicating that it works well which I also tried in another computer. This indicates that the sound slot is also functioning. When I play a song I can see that the song is played by the movement of the graphic designs. However I cannot hear the song. I checked the playback setting and there is no muting of any slots. I checked the driver and it is enabled. The windows audio is also started automatically under services.The BIOS setting for HD audio is enabled. I do not know why I cannot play the music when everything is fine. Kindly help me with a solution.Thanks.
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Old 08-17-2015, 09:46 AM   #2
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Hi srivij

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Originally Posted by srivij View Post
..............

When I connect the speaker I can hear clearly a sound indicating that it works well which I also tried in another computer.

.............
Can you clarify what sort of sound you can hear please?

If you've tested your speakers on another PC and they're working OK on that, then it can only be the audio-output circuitry on the motherboard

Just to cover all chances, try gently wobbling the speaker-plug in the PC's audio-socket, just in case there's a faulty connection (unlikely, but always a possibility), if you can hear the 'correct' sounds briefly (rather than just crackling noises), then the socket needs replacing (tricky to do successfully, unless experienced).

If it's still completely silent then it's either purchasing a 3rd-party soundcard or a new motherboard, the sound-card is a lot cheaper option
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Old 08-17-2015, 11:16 PM   #3
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Thank you for your kind response. I get the click sound clearly that you hear when you switch on the speakers. I too think that the problem is with the output circuit. Is there any possibility of checking this or rectifying before I venture for an external sound card?
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Old 08-17-2015, 11:30 PM   #4
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Wondering if there is more than 1 audio port ( 6 ports )
if so how are audio properties are assigned to those ports. stereo, 5.1 etc

It is possible to have system sounds on 1 port and applications on another if separate. ( forgotten if XP supported that)
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Old 08-17-2015, 11:45 PM   #5
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Locate Realtek SOUNDMAN.exe and run
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Old 08-18-2015, 12:22 AM   #6
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Quote:
Originally Posted by srivij View Post
When I connect the speaker I can hear clearly a sound indicating that it works well which I also tried in another computer. This indicates that the sound slot is also functioning.
No, that "click" sound only indicates your speakers get power, not that they receive audio.
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Old 08-18-2015, 08:57 AM   #7
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Quote:
Originally Posted by sunnysky50m View Post
Wondering if there is more than 1 audio port ( 6 ports )
if so how are audio properties are assigned to those ports. stereo, 5.1 etc

It is possible to have system sounds on 1 port and applications on another if separate. ( forgotten if XP supported that)
No. All audio uses the same port(s).

pink = mic input
light blue = line input
green = front left/right
black = rear left/right
orange = center/sub
silver = side left/right

Standard stereo speakers (including 2.1 systems) and headphones should connect to the green port. If Windows is configured correctly (ie: stereo output for stereo speakers), none of the other ports will have any data.

That motherboard is getting old, but all drivers are located on the MSI website: MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more
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Old 08-19-2015, 08:01 AM   #8
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My system has embedded chipset with 6 ports as detailed above and I connected to the green one only. On seeing the suggestion, I got a new 3rd party PC card and now my audio system is working perfectly. I thank everyone for helping me to identify the cause of error.
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Old 08-19-2015, 08:45 AM   #9
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Y' welcome and thanks for posting back with the good news

If you're happy all is now well, you can mark the thread <Solved> using the 'Thread Tools' button, near the top-right of the page
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Old 08-19-2015, 10:41 PM   #10
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I am very glad to inform that the problem is solved and my sincere thanks to everyone participated in thread and helped me. Pl keep this tendency to help fellow beings! Be blessed!
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Old 08-20-2015, 08:04 AM   #11
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