Go Back   Tech Support Forum > Microsoft Support > Windows 7 , Windows Vista Support

User Tag List

Windows failed to start after enabling Clean Boot.

This is a discussion on Windows failed to start after enabling Clean Boot. within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi all, I have a very serious problem. Some misguided Microsoft tech asked that I perform the following: https://support.microsoft.com/kb/929135 .


Closed Thread
 
Thread Tools Search this Thread
Old 09-27-2014, 03:01 PM   #1
Registered Member
 
billybong001's Avatar
 
Join Date: Feb 2009
Location: Singapore
Posts: 73
OS: Vista Ultimate (SP1)

My System


Hi all,

I have a very serious problem.

Some misguided Microsoft tech asked that I perform the following:
https://support.microsoft.com/kb/929135.

Immediately after the restart I was faced with the following message:

Windows failed to start.
Status: 0xc000000e
Info: A required device isn't connected or can't be accessed.

Startup Repair doesn't work. - Root cause found: the partition table does not have a valid Sys Part.
System Restore doesn't work - system cannot find the file specified (0x80070002)
Bootrec -rebuildbcd doesn't work - Element not found.
Bcdedit doesn't work - The requested system device cannot be found.
Gparted doesn't work - can't load module ntfs: invalid argument.

How can this be fixed, please?
billybong001 is offline  
Sponsored Links
Advertisement
 
Old 09-27-2014, 03:50 PM   #2
Registered Member
 
billybong001's Avatar
 
Join Date: Feb 2009
Location: Singapore
Posts: 73
OS: Vista Ultimate (SP1)

My System


Bootcfg doesn't work - Cannot open BOOT.INI file.
billybong001 is offline  
Old 09-27-2014, 03:57 PM   #3
Registered Member
 
Join Date: Sep 2013
Location: Sioux Falls
Posts: 41
OS: Windows 7 SP1



Do you have recovery software?

If not, can you provide the equipment details. Laptop, Desktop etc....motherboard if desktop, RAM, BIOS version and finally Windows version.

If you don't have recovery software, what is the COA on the machine for (Version of and Type of Windows)
michaelbragg is offline  
Sponsored Links
Advertisement
 
Old 09-27-2014, 04:03 PM   #4
Registered Member
 
billybong001's Avatar
 
Join Date: Feb 2009
Location: Singapore
Posts: 73
OS: Vista Ultimate (SP1)

My System


Hi Michael, thanks for the quick reply.

Sorry I left these out in my haste:

MSI H77MA
Intel 3570K
2x4GB OCZ Gold
CoolerMaster 1kW Silent Pro Platinum
Powercolor HD7850 2GB PCS+
Windows 7 Ultimate x64

No, I don't have recovery software. The only thing I can think of is a system image that is currently not showing up in Windows recovery environment.
billybong001 is offline  
Old 09-27-2014, 04:19 PM   #5
Moderator
- Microsoft Support
 
jenae's Avatar
 
Join Date: Jun 2008
Location: Sydney
Posts: 7,688
OS: XP, Vista, Seven, & a whole host you would never have heard of.Windows Ten 64 bit Pro



Hi, a clean boot as described in the MS site is a normal diagnostic feature, we run them often, with no problems, so the issue might just be coincidental.

Do you have a copy of the OS dvd if so boot from it select the RE (repair your computer) option. From the available options list select command prompt.

At the x sources prompt type:- bcdedit | find "osdevice" (exactly as shown here) press enter.

It will return a partition usually C:, use whatever lettter the cmd returns in the following cmd's (assume c:)

At the x sources prompt type:- chkdsk c:/r (press enter) 5 stages of chkdsk will run, and can take a long time to compete, do not worry if you receive an error 50, this is normal.

Next still at the x sources prompt type:- C: (or the partition letter from the first cmd) press enter.

Next at the c: prompt type:-

bootrec /fixboot (press enter) should receive a success message.


next type:-

bootrec /fixmbr (press enter, success message).

next type:-

bootrec /rebuildbcd (press enter) will take awhile and when requested press Y restart computer, it may during restart load some device drivers just wait till it goes to your log on...let us know how you get on.
__________________
jenae is offline  
Old 09-27-2014, 04:26 PM   #6
Registered Member
 
Join Date: Sep 2013
Location: Sioux Falls
Posts: 41
OS: Windows 7 SP1



You can do as Jenae states and attempt to repair the MBR (master boot record).
michaelbragg is offline  
Old 09-27-2014, 04:32 PM   #7
Registered Member
 
billybong001's Avatar
 
Join Date: Feb 2009
Location: Singapore
Posts: 73
OS: Vista Ultimate (SP1)

My System


Hi jenae, thank you for your detailed advice.

I was about to try them out when I put the machine into a cold boot for the first time since this issue arose. I then booted from the flash drive again but this time it automatically started scanning for Windows installations and afterwards asked if I would like to repair automatically. Yes please of course.

After this was done, it restarted and quite surprisingly, booted straight to desktop. So far, so good. I have reinstated all startup items in msconfig.
billybong001 is offline  
Old 09-27-2014, 06:00 PM   #8
Moderator
- Microsoft Support
 
jenae's Avatar
 
Join Date: Jun 2008
Location: Sydney
Posts: 7,688
OS: XP, Vista, Seven, & a whole host you would never have heard of.Windows Ten 64 bit Pro



Hi, looks good well done.
__________________
jenae is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help!
Im unable to complete the gmer scan. It wont allow me to copy the results of the scan to submit to you guys. What do I do now?
REDLEG Resolved HJT Threads 49 12-15-2013 02:15 PM
Happili Virus Redirect
Hello: I've been hit with the Happili virus where it redirects me when I conduct a google search. Attached is the GMER and TDSS files. Your help is greatly appreciated. Thank you. -ttvr4
ttvr4 Resolved HJT Threads 14 05-15-2012 11:47 AM
happili.com virus
Hi, I wrote yesterday that believe i have the happili.com virus and cannot remove it. I was told to follow the pre-post instructions. However, I could not run dds.scr. It would open ans tell me to wait. It said the scan should not last more than 3 minutes. But it never ended and I could not close...
sharkfan12 Resolved HJT Threads 23 04-17-2012 12:38 PM
Bad Image Errors
I'm trying to get rid of some bad image errors and rundll errors during start-up on my windows xp computer. I ran the HiJackThis program and here is the log. I don't know which ones to delete. Please help. How do I avoid this in the future? Logfile of Trend Micro HijackThis v2.0.4 Scan...
Generalpork12 Resolved HJT Threads 15 02-16-2012 03:52 PM
Suspected Malware In Neighbors Computer
I originally went to fix his printer but I think that is being affected by malware. The things I think are fishy is whitesmoke toolbar and something called yontoo. I ran his antivirus and cleaned up what it found. Windows install CD is a no for now, I have asked him if he has it and but he is...
kmssd Resolved HJT Threads 20 01-03-2012 07:44 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 04:32 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts