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Windows 7 black screen with mouse pointer before logon.

This is a discussion on Windows 7 black screen with mouse pointer before logon. within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Help! I have tried many things and have not come to a solution. I do not want to reload my


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Old 09-08-2010, 04:33 PM   #1
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Join Date: Sep 2010
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OS: windows 7



Help! I have tried many things and have not come to a solution. I do not want to reload my system if i do not have to

Here is a software installation log diagnosis I got from "startup repair"

error code 0x490

System files integrity check and repair.

When I attemp to do this thru Dos it says there is a repair pending so i cannot commence with sfc.
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Old 09-08-2010, 08:57 PM   #2
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OS: win3.11wfw



you can perform a sfc in a command prompt from a win 7 oem cd. all win 7 cd's have the option to repair. it does not force a re-install, rather you will get options to perform a restore from a system restore point, cmd prompt, mem test, and a restore for a win restore partition. (created at oem or by win pro/ult)
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Old 09-08-2010, 11:45 PM   #3
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OS: windows 7



That's where I have been trying to do the sfc; in the command promt thru the install disk. It tells me that there is a pending fix and that I can sfc after reboot. BUT, it never seems to reboot. It just gets to the black screen with the mouse arrow.

I have tried all the options on the recovery cd to no avail.
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