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Windows 7 black screen and cursor boot - Graphics card related

This is a discussion on Windows 7 black screen and cursor boot - Graphics card related within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi all, heres a quick run down of my problem. about a month ago my pc started having errors at


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Old 10-06-2012, 08:37 AM   #1
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Hi all, heres a quick run down of my problem. about a month ago my pc started having errors at bootup. it would get as far as the desktop, then freeze the desktop, allowing me to still use my mouse but i couldnt select anything and the system would hang. After restarting on average about 5 times it would then work and my pc would run perfectly.

about 2 weeks ago i had a blue screen crash that mentioned something about the display drivers. (i was using a radeon 4870) i figured this, with the startup problem must be my graphics card on its way out. one day i started my pc and was greeted by my 1st 'black screen' with cursor and decided enough was enough and took out my graphics card, leaving only the on board graphics (radeon 4250). my pc worked fine for a few days and i decided to try and work out if the problem was software of hardware related so i reinstalled my 4870 card. this immediatly booted me to the black screen with cursor so strait away i took it out again.

so now im back to my on board graphics, however this time the problem has not gone. i am writing this via safe mode as i am still getting the black screen with cursor appear at start up.

ive tried start up repair which says there is no problem, ive tried disabling and uninstalling/re installing the onboard graphics but still the black screen.

anyone have any ideas short of re installing windows? thanks in advance
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Old 10-06-2012, 08:41 AM   #2
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In Safe Mode I would run "chkdsk /r" from a cmd prompt for "c" drive on the hard drive as this sounds like a hard drive issue.
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Old 10-06-2012, 09:02 AM   #3
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thanks for the speedy reply man. ive run the seatools hard drive scanner on both my drives in the system, both came out with a pass
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Old 10-06-2012, 10:10 AM   #4
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Seagate tools only check the drive for bad sectors not fixing or moving any corrupted files which my be in those sectors. I would recommend following Rich-M advice. Make sure you open command prompt Start type in cmd right click on cmd.exe then select "Run As Administrator"

Also post the make and model of your computer please.
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Old 10-06-2012, 01:05 PM   #5
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Quote:
Originally Posted by 0kingskins0 View Post
thanks for the speedy reply man. ive run the seatools hard drive scanner on both my drives in the system, both came out with a pass
Great so now why not run chkdsk /r like I suggested as Sea Tols will never fix anything and I don't put any faith in those hard drive utilities anyway, and they won't show you bad sectors or corrupted files.
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