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Unexpected shutdown when playing games

This is a discussion on Unexpected shutdown when playing games within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi, I'm experiencing unexpected shutdowns while I play different games, it's random and it may shutdown 4 times a day


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Old 07-23-2012, 12:22 AM   #1
Registered Member
 
Join Date: Jul 2012
Location: Australia
Posts: 14
OS: Windows 7 (service pack 1)



Hi, I'm experiencing unexpected shutdowns while I play different games, it's random and it may shutdown 4 times a day or 3 time a week! I checked everything including overheating problems, also updated every driver and my windows. I also tried this troubleshooting step:
"Please follow this path : C:\Windows\System32
Search for the cmd application, right click on the application and select the run as administrator option.
Now type bcdedit /set increaseuserva 2500 command.
After the scan is complete restart the computer."
But nothing has worked. here's my dxdiag notes if it could help:


Code:
------------------
System Information
------------------
Time of this report: 7/20/2012, 16:15:54
       Machine name: PAYMAN-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: XPS L501X  
               BIOS: Ver 1.00 BIOS A07 PARTTBLb
          Processor: Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz (8 CPUs), ~1.7GHz
             Memory: 4096MB RAM
Available OS Memory: 4028MB RAM
          Page File: 2078MB used, 5976MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GT 435M
       Manufacturer: NVIDIA
          Chip type: GeForce GT 435M
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0DF2&SUBSYS_046E1028&REV_A1
     Display Memory: 3757 MB
   Dedicated Memory: 1999 MB
      Shared Memory: 1758 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: AUO22EC
        Native Mode: 1366 x 768(p) (60.042Hz)
        Output Type: Internal
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
     Driver Version: 8.17.13.142
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/15/2012 20:48:00, 18044224 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-4EB2-11CF-1673-63241FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x0DF2
          SubSys ID: 0x046E1028
        Revision ID: 0x00A1
 Driver Strong Name: oem78.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section060:8.17.13.142:pci\ven_10de&dev_0df2&subsys_046e1028
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0665&SUBSYS_1028046E&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6194 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/4/2010 07:18:12, 2480104 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6194 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/4/2010 07:18:12, 2480104 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 3/29/2011 13:32:44, 343040 bytes
| Driver: usbd.sys, 3/29/2011 13:32:09, 7936 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/29/2011 13:32:44, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/14/2009 09:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 11:48:04, 50768 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 09:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 11:48:04, 50768 bytes
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *dll046e
| Upper Filters: SynTP
| Service: i8042prt
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x192F, 0x0416
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 10:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 11:45:55, 62544 bytes
| Driver: sermouse.sys, 7/14/2009 10:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 229.8 GB
Total Space: 461.9 GB
File System: NTFS
      Model: SAMSUNG HM500JJ

      Drive: D:
      Model: HL-DT-ST DVD+-RW GT32N
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:19:54, 147456 bytes

--------------
System Devices
--------------
     Name: Intel(R) QPI Link - 2C90
Device ID: PCI\VEN_8086&DEV_2C90&SUBSYS_80868086&REV_04\3&4F11E61&0&10
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 0 Thermal Control Registers - 2CA3
Device ID: PCI\VEN_8086&DEV_2CA3&SUBSYS_80868086&REV_04\3&4F11E61&0&23
   Driver: n/a

     Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00000000&REV_11\3&11583659&0&42
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_046E1028&REV_06\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 10:06:13, 122368 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_046E1028&REV_06\3&11583659&0&FE
   Driver: n/a

     Name: Intel(R) QuickPath Architecture System Address Decoder - 2C81
Device ID: PCI\VEN_8086&DEV_2C81&SUBSYS_80868086&REV_04\3&4F11E61&0&01
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_046E1028&REV_06\4&23EAC19&0&00E5
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 0 Rank Registers - 2CA2
Device ID: PCI\VEN_8086&DEV_2CA2&SUBSYS_80868086&REV_04\3&4F11E61&0&22
   Driver: n/a

     Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&11583659&0&41
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_046E1028&REV_06\3&11583659&0&E5
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_046E1028&REV_06\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) QuickPath Architecture Generic Non-Core Registers - 2C52
Device ID: PCI\VEN_8086&DEV_2C52&SUBSYS_80868086&REV_04\3&4F11E61&0&00
   Driver: n/a

     Name: NVIDIA GeForce GT 435M
Device ID: PCI\VEN_10DE&DEV_0DF2&SUBSYS_046E1028&REV_A1\4&36714C63&0&0018
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 232768 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/15/2012 20:48:00, 1066872 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_neutral_265e1f068234e8fd\NvCplSetupInt.exe, 1.00.0001.0000 (English), 5/15/2012 20:48:00, 71931424 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 2/10/2012 14:13:00, 21887 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/15/2012 20:48:00, 61248 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 5/15/2012 20:48:00, 68928 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 14298944 bytes
   Driver: C:\Windows\system32\nvapi64.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 2741568 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 25248064 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 8139072 bytes
   Driver: C:\Windows\system32\nvcuvenc.dll, 6.14.0013.0142 (English), 5/15/2012 20:48:00, 2881856 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 2681664 bytes
   Driver: C:\Windows\system32\nvd3dumx.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 18044224 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 5/15/2012 20:48:00, 14324 bytes
   Driver: C:\Windows\system32\nvoglv64.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 25743168 bytes
   Driver: C:\Windows\system32\nvwgf2umx.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 10194752 bytes
   Driver: C:\Windows\SysWow64\nvapi.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 2368832 bytes
   Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 17551680 bytes
   Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 5982528 bytes
   Driver: C:\Windows\SysWow64\nvcuvenc.dll, 6.14.0013.0142 (English), 5/15/2012 20:48:00, 2445120 bytes
   Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 2524992 bytes
   Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 15322432 bytes
   Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 19607872 bytes
   Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.17.0013.0142 (English), 5/15/2012 20:48:00, 8105280 bytes
   Driver: C:\Windows\system32\nvdispco64.dll, 2.00.0025.0002 (English), 5/15/2012 20:48:00, 1738048 bytes
   Driver: C:\Windows\system32\nvgenco64.dll, 2.00.0014.0002 (English), 5/15/2012 20:48:00, 1468224 bytes

     Name: Intel(R) processor Integrated Memory Controller Channel 0 Address Registers - 2CA1
Device ID: PCI\VEN_8086&DEV_2CA1&SUBSYS_80868086&REV_04\3&4F11E61&0&21
   Driver: n/a

     Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&11583659&0&40
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_046E1028&REV_06\3&11583659&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) 5 Series 6 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_046E1028&REV_06\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.06.0000.1014 (English), 3/4/2010 09:51:40, 540696 bytes

     Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_046E1028&REV_A6\3&11583659&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) processor Integrated Memory Controller Channel 0 Control Registers - 2CA0
Device ID: PCI\VEN_8086&DEV_2CA0&SUBSYS_80868086&REV_04\3&4F11E61&0&20
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_046E1028&REV_A1\4&36714C63&0&0118
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 10:06:13, 122368 bytes

     Name: Intel(R) QuickPath Interconnect - D151
Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&11583659&0&81
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_046E1028&REV_06\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) HM57 Express Chipset LPC Interface Controller - 3B0B
Device ID: PCI\VEN_8086&DEV_3B0B&SUBSYS_046E1028&REV_06\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 11:48:27, 15424 bytes

     Name: Intel(R) WiFi Link 1000 BGN
Device ID: PCI\VEN_8086&DEV_0083&SUBSYS_13258086&REV_00\4&391235D5&0&00E1
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Test Registers - 2C9C
Device ID: PCI\VEN_8086&DEV_2C9C&SUBSYS_80868086&REV_04\3&4F11E61&0&1C
   Driver: n/a

     Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_046E1028&REV_03\4&21B754F2&0&00E3
   Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 2.00.0004.0000 (English), 4/28/2010 03:30:52, 184968 bytes

     Name: Intel(R) QuickPath Interconnect - D150
Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&11583659&0&80
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 1 Thermal Control Registers - 2CAB
Device ID: PCI\VEN_8086&DEV_2CAB&SUBSYS_80868086&REV_04\3&4F11E61&0&2B
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_046E1028&REV_06\3&11583659&0&E1
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) processor Integrated Memory Controller Target Address Decoder - 2C99
Device ID: PCI\VEN_8086&DEV_2C99&SUBSYS_80868086&REV_04\3&4F11E61&0&19
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 1 Rank Registers - 2CAA
Device ID: PCI\VEN_8086&DEV_2CAA&SUBSYS_80868086&REV_04\3&4F11E61&0&2A
   Driver: n/a

     Name: Intel(R) processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_00008086&REV_11\3&11583659&0&18
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_046E1028&REV_06\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:45:45, 183872 bytes

     Name: Intel(R) processor Integrated Memory Controller - 2C98
Device ID: PCI\VEN_8086&DEV_2C98&SUBSYS_80868086&REV_04\3&4F11E61&0&18
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 1 Address Registers - 2CA9
Device ID: PCI\VEN_8086&DEV_2CA9&SUBSYS_80868086&REV_04\3&4F11E61&0&29
   Driver: n/a

     Name: Intel(R) processor DMI - D132
Device ID: PCI\VEN_8086&DEV_D132&SUBSYS_046E1028&REV_11\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_046E1028&REV_06\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:16, 52224 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:20, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:44, 343040 bytes

     Name: Intel(R) QPI Physical 0 - 2C91
Device ID: PCI\VEN_8086&DEV_2C91&SUBSYS_80868086&REV_04\3&4F11E61&0&11
   Driver: n/a

     Name: Intel(R) processor Integrated Memory Controller Channel 1 Control Registers - 2CA8
Device ID: PCI\VEN_8086&DEV_2CA8&SUBSYS_80868086&REV_04\3&4F11E61&0&28
   Driver: n/a

     Name: Intel(R) processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&11583659&0&43
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_046E1028&REV_06\3&11583659&0&B0
   Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 6.00.0000.1179 (English), 9/18/2009 01:54:54, 56344 bytes

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_046E1028&REV_06\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:16, 52224 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:20, 324608 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.20934 (English), 3/29/2011 13:32:44, 343040 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16907
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.21077
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16907
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.20574
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

Video Capture Sources:
Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16905
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
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Old 07-23-2012, 04:01 AM   #2
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Location: Oxford, UK
Posts: 908
OS: Windows 7 Ent x64

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Hi.

Can I ask why you've decided to apply a IncreaseUserVA 2500 command? Did you read this somewhere?

What applications/games are crashing?

I am going to take a wild stab in the dark here and guess that you're playing Battlefield 3, it's crashing, and Google said to IUVA to 2500?

Drop in on the nVidia site and allow the page to auto-detect your display device, and supply you with an updated driver.

/ Crit.
__________________
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Old 07-23-2012, 04:03 AM   #3
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Also, can you let us know what sized power supply (PSU) you have? In terms of wattage..

/ Crit.
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Old 07-23-2012, 04:05 AM   #4
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How are the temps on the laptop?

You can use HWMonitor to get this info. Post a screenshot at idle and under load
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Old 07-23-2012, 06:41 AM   #5
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Join Date: Jul 2012
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Quote:
Originally Posted by CriticalPoint View Post
Hi.

Can I ask why you've decided to apply a IncreaseUserVA 2500 command? Did you read this somewhere?

What applications/games are crashing?

I am going to take a wild stab in the dark here and guess that you're playing Battlefield 3, it's crashing, and Google said to IUVA to 2500?

Drop in on the nVidia site and allow the page to auto-detect your display device, and supply you with an updated driver.

/ Crit.
I did a chat with EA support and they told me to run this command, I don't even know what it does! And yes it happens while I play Battlefield 3, but it also happened twice when I was playing CS:source.
I also updated my nvidia drivers (GeForce GT435M) but it didn't help.
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Old 07-23-2012, 06:42 AM   #6
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Quote:
Originally Posted by CriticalPoint View Post
Also, can you let us know what sized power supply (PSU) you have? In terms of wattage..

/ Crit.
My adapter is the original adapter that came with the laptop, I couldn't find the PSU on the adapter itself but I think it's a 130W adapter and the laptop has got a 6-cell battery on it.
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Old 07-23-2012, 06:45 AM   #7
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Quote:
Originally Posted by makinu1der2 View Post
How are the temps on the laptop?

You can use HWMonitor to get this info. Post a screenshot at idle and under load
As I said my temps are fairly low; I use Gamebooster for monitoring the temperature. I'm pretty sure it's not the problem.
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Old 07-24-2012, 04:53 AM   #8
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I also tried Memstes86 RAM diagnose but it couldn't find any errors and my RAM passed all the test.
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Old 07-24-2012, 06:35 AM   #9
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Hi Payman.

I do subscribe to threads, I check back daily, so rest assured I am following the issue.

EA recommended increasing your virtual memory to 2500, but did they give you any further recommendations, should this fail to be effective?

I recommend increasing your Page File to 4096MB, as you're only using 2078MB, of a total 5976MB.

How-To - Change the size of virtual memory

After this, please reboot your workstation and test

Let me know!

/ Crit.
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Old 07-25-2012, 12:45 AM   #10
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Quote:
Originally Posted by CriticalPoint View Post
Hi Payman.

I do subscribe to threads, I check back daily, so rest assured I am following the issue.

EA recommended increasing your virtual memory to 2500, but did they give you any further recommendations, should this fail to be effective?

I recommend increasing your Page File to 4096MB, as you're only using 2078MB, of a total 5976MB.

How-To - Change the size of virtual memory

After this, please reboot your workstation and test

Let me know!

/ Crit.
Ok, so I increased my memory to 4069MB and restarted my laptop. I started the game and I was playing it (it used to shutdown after 3 minutes or so) but after 40 minutes it happened again. So It worked longer than before, but eventually crashed and caused the system to shutdown again.
Here's an image of the virtual memory window.


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Old 07-25-2012, 05:11 AM   #11
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Ok, I tested something and I think it's working properly now. I ended all the processes except system processes after the increasing memory thing, So I was able to play for 2 hours without any problem. But Do I have to do that every time I want to play?! because that might be a little problem since I have about 40 processes running!
and this is the image from the past post:

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Old 07-26-2012, 05:07 AM   #12
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Hey Payman,

We're getting there!

So next, we need to identify the rogue process(es) that are hogging all of your available resources!

I recommend doing a clean boot. See the below link for info;

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

We can then re-enable individual processes to see whats causing what!

/ Crit.
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Old 07-26-2012, 05:24 AM   #13
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Ok this time it happened after I exit the game and all the processes were closed! Only my browser (Firefox 14) and origin were open.
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Old 07-26-2012, 06:27 AM   #14
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Alright, I did a clean boot, then restarted my laptop and started the game... happened again!! shutdown after 5 minutes!!
It's like every troubleshooting step I try works for 1 day only and then it returns to what it was before!!
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Old 07-27-2012, 04:44 AM   #15
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Frustrating, I know. But we'll get there.

Is your DX up to date?
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Old 07-27-2012, 05:06 AM   #16
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yes. I just noticed that it's so random. Because it happened twice today but then I was able to play for the rest of the day! The only thing I did was to change my map after the second shutdown and nothing more or less... so confused!
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Old 07-27-2012, 07:39 AM   #17
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Interesting - Might be worth uninstalling, reinstalling. Is the game fully patched - It's just BF3 that's affected, correct?
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Old 07-27-2012, 07:37 PM   #18
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yeah, it's fully patched. And it didn't happen in counter strike anymore. Something else that I noticed last night was that It happens mainly when I play in crowded servers and in some specific maps!! does that make any sense??!! I mean I can't even say if it's a hardware problem or a software problem...
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Old 07-31-2012, 01:18 AM   #19
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Doesn't make any sense at all! Try pushing the Page file up to 6042, as recommended by Windows and have a play.
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Old 07-31-2012, 05:28 AM   #20
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I did that! didn't work! but I just noticed that I might be able to find something in my event viewer, and I actually did! I found a critical error in event viewer which is certainly because of these shutdowns, here it is:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 31/07/2012 10:22:36 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Payman-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="https://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-07-31T12:22:36.300013700Z" />
<EventRecordID>18486</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Payman-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
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