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Unable to open any applications in x86

This is a discussion on Unable to open any applications in x86 within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi, I would be very grateful for any help. Today I opened a site that had malware/risks to my computer,


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Old 12-18-2011, 03:55 PM   #1
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Hi, I would be very grateful for any help.

Today I opened a site that had malware/risks to my computer, but Norton said that it prevented any harm. On the security history it says, "An intrustion attempt by ANNA-PC was blocked.", "consrv.dll (Backdoor.Trojan) detected by Auto-Protect", and "msimg32.dll (Packed.Generic.344) detected by Auto-Protect." It says everything was blocked, so I thought I wouldn't have any problems, but I can't open any applications anymore, even internet explorer and firefox.

For example, when I try to extract a file using WinRAR, a box pops up saying, "C:\Program Files\WinRAR\WinRAR.exe Application not found." Note: I can open the file with WinRAR and then extract to the documents, but I can't right click on the file and extract.

I can open Firefox, but the "Open with" box pops up, where I then go into Program Files(x86) for firefox. It opens, but then it says "Firefox is configured to use a proxy server that is refusing connections."

But, for some reason, Mobipocket Reader and Adobe Digital Editions open without problem.

Again, I'd appreciate any help with this problem.
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Old 12-18-2011, 05:29 PM   #2
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I would suggest that you read the post below and open a new thread in the Malware forum so you can get the system cleaned:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
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