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[SOLVED] Laptop Plugged in not Charging

This is a discussion on [SOLVED] Laptop Plugged in not Charging within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. I need help with my laptop not charging. Its an Inspiron 17r se which recently has stopped charging when plugged


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Old 07-27-2014, 04:37 AM   #1
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I need help with my laptop not charging. Its an Inspiron 17r se which recently has stopped charging when plugged in. I have tried all the solutions I have found and the laptops only 1.5 years old. I've also noticed that it stopped charging when I installed the trial version of adobe After effects.
Extra info: The battery is currently at 32% and stable when I have the laptop plugged in but when not plugged in the battery works like normal.
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Old 07-27-2014, 09:17 AM   #2
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Hi and Welcome to TSF!

Typically charging is dealt by the BIOS.

You may want to attempt downloading and installing the newest BIOS. Ensure you are using the CORRECT BIOS before performing the update.
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Old 07-27-2014, 05:48 PM   #3
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Software has nothing to do with charging.
Either the battery is dying and will not accept a recharge. Of the power adapter or the charging port is not working correctly. Probably the battery, try a different battery, if that doesn't work then try a new power adapter. All else fails, you may need to get the charging port re-soldered to your motherboard.
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Old 07-28-2014, 12:59 AM   #4
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Hi tried to Update the BIOS and at first it said Error 216 - failed to read BIOS from ROM! Status = 1604
I tried once again and it said error on line-105

I haven't been able to find the solution to this on other forums or sites
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Old 07-28-2014, 03:13 AM   #5
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Charging has very little to do with the Bios. Charging is usually caused by the Battery being weak and needing to be replaced, or the charging port on the motherboard needing to be re-soldered to the the motherboard.
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Old 07-28-2014, 08:31 AM   #6
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Batteries that fail to charge are caused either by a bad connection, adapter, BIOS, or by over charging battery. Some people make the mistake by leaving the adapter plugged in all the time as the laptop is being used. While the battery is being charged it also is being discharged drained more being discharged than being chraged. This can ruin the battery. I tell people if they are to use the adapter all the time remove the battery it is not needed.


How are you going about Flashing BIOS which method?
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Old 07-28-2014, 10:08 AM   #7
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Hi actually unless the bios update specifically tells you it is there to sort out your issue there may be little point in doing it,you should only update the bios if it will fix an issue.
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Old 07-30-2014, 09:40 PM   #8
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If the battery stays on e.g 32% when the charger is connected, but doesn't take new charge, i.e the % of power doesn't increase above 32%, then I have found over the years that the problem usually lies with a faulty charger.

Start off by downloading and running HWMonitor from here: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting - on the right-hand side of the page you'll see the options to download the latest version: 1.25 Setup or 1.25ZIP. Download either of these and run the appropriate one for you system (32 bit or 64 bit).

Note: You must have Admin rights in order to Run it successfully and for it to be able to access all relevant sections and show the information.

Make a screenshot of the results (battery levels are usually the last result shown) on here and we can take it from there.
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Old 08-01-2014, 03:56 PM   #9
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My laptop is finally charging I had to backup what i wanted on my laptop and re install windows after i found that it wasn't the hardware or didn't seem to be. It worked though now i can only charge when i have no programs open or the laptop is shutdown. I needed to clean my laptop anyway. Though thanks for the support
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Old 08-01-2014, 04:49 PM   #10
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Glad to hear that!
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Old 08-02-2014, 10:34 PM   #11
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Happy days.
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