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[SOLVED] Internet not working - connection fine in Safe Mode with networking

This is a discussion on [SOLVED] Internet not working - connection fine in Safe Mode with networking within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi there. Am trying to fix an issue with my girlfriend's computer - was running fine, no changes made to


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Old 08-18-2012, 11:28 PM   #1
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Join Date: Aug 2012
Posts: 4
OS: Win7



Hi there.
Am trying to fix an issue with my girlfriend's computer - was running fine, no changes made to it in the last two days; came back after lunch and suddenly the internet connection conked out.
Connection is via WiFi - router is detecting a connection when connection attempts are made; but no internet is detected on the computer side of things.

Specs as follows:
Dell XPS L511Z
Intel Core i5-2450M CPU @ 2.50 GHz
Running Windows 7 64 bit - Service pack 1


This is the config when running from Safe Mode with Networking

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : CK-DellXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61da:1567:29a6:7563%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 4:16:02 PM
Lease Expires . . . . . . . . . . : Sunday, 19 August 2012 5:16:06 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 243815214
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A8-85-29-84-8F-69-C0-3F-BA

DNS Servers . . . . . . . . . . . : 61.9.195.193
61.9.194.49
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 84-8F-69-C0-3F-BA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EE90EE4A-A250-4BB6-BCC8-054414CF1D7D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{95A73ACB-75EC-4A9C-9A46-86E1E027C80C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


When running in NORMAL mode - can't ping anything (router, websites, DNS etc) successfully.

I have tried disabling all startup programs to isolate an issue or conflict with any antivirus software, but even with all but one unrelated startup program deactivated it does not work.

Any assistance would be appreciated!!
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Old 08-19-2012, 12:29 AM   #2
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Location: Sydney
Posts: 7,707
OS: XP, Vista, Seven, & a whole host you would never have heard of.Windows Ten 64 bit Pro



Hi, in normal mode go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)

Code:
ipconfig/all> 0 & notepad 0 & systeminfo> 1 & notepad 1 & netstat -r | more> 2 & notepad 2 & tasklist> 3 & notepad 3 & tracert  www.Google.com> 4 & notepad 4
press enter a notepad will open, in taskbar there will be other notepads open and please post all in your next response.
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Old 08-19-2012, 05:10 AM   #3
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Join Date: Aug 2012
Posts: 4
OS: Win7



Windows IP Configuration

Host Name . . . . . . . . . . . . : CK-DellXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D2
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61da:1567:29a6:7563%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 19 August 2012 9:55:58 PM
Lease Expires . . . . . . . . . . : Sunday, 19 August 2012 10:55:57 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 243815214
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A8-85-29-84-8F-69-C0-3F-BA
DNS Servers . . . . . . . . . . . : 61.9.195.193
61.9.194.49
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 84-8F-69-C0-3F-BA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {6AD6A17A-2138-434F-AF26-33E3781FAD27}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EE90EE4A-A250-4BB6-BCC8-054414CF1D7D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B2122FC4-1637-43C7-B2D8-9986F29CE180}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{95A73ACB-75EC-4A9C-9A46-86E1E027C80C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D7549F85-ECC7-415F-B6A1-E0D4C65F4729}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9FA9DE19-0E89-4E4E-9D31-B34AE6B8319F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



Host Name: CK-DELLXPS
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Christina
Registered Organization: Microsoft
Product ID: 00371-OEM-8992671-00524
Original Install Date: 25/01/2012, 11:58:11 AM
System Boot Time: 19/08/2012, 9:04:04 PM
System Manufacturer: Dell Inc.
System Model: Dell System XPS 15Z
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2501 Mhz
BIOS Version: Dell Inc. A07, 26/10/2011
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-au;English (Australia)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC+10:00) Canberra, Melbourne, Sydney
Total Physical Memory: 6,038 MB
Available Physical Memory: 4,409 MB
Virtual Memory: Max Size: 12,075 MB
Virtual Memory: Available: 9,646 MB
Virtual Memory: In Use: 2,429 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\CK-DELLXPS
Hotfix(s): 126 Hotfix(s) Installed.
[01]: 982861
[02]: KB971033
[03]: KB2393802
[04]: KB2397190
[05]: KB2425227
[06]: KB2459268
[07]: KB2475792
[08]: KB2478662
[09]: KB2479943
[10]: KB2482122
[11]: KB2484033
[12]: KB2488113
[13]: KB2491683
[14]: KB2492386
[15]: KB2495523
[16]: KB2496898
[17]: KB2503665
[18]: KB2505438
[19]: KB2506014
[20]: KB2506212
[21]: KB2506928
[22]: KB2507618
[23]: KB2509553
[24]: KB2511250
[25]: KB2511455
[26]: KB2515325
[27]: KB2518869
[28]: KB2519736
[29]: KB2522422
[30]: KB2529073
[31]: KB2529825
[32]: KB2532531
[33]: KB2533552
[34]: KB2536275
[35]: KB2536276
[36]: KB2539635
[37]: KB2541014
[38]: KB2544893
[39]: KB2545698
[40]: KB2547666
[41]: KB2550648
[42]: KB2552343
[43]: KB2556532
[44]: KB2559049
[45]: KB2560656
[46]: KB2562937
[47]: KB2563227
[48]: KB2563894
[49]: KB2564958
[50]: KB2567053
[51]: KB2567680
[52]: KB2570791
[53]: KB2570947
[54]: KB2572077
[55]: KB2579686
[56]: KB2584146
[57]: KB2585542
[58]: KB2586448
[59]: KB2588516
[60]: KB2603229
[61]: KB2604115
[62]: KB2607576
[63]: KB2616676
[64]: KB2617657
[65]: KB2618444
[66]: KB2618451
[67]: KB2619339
[68]: KB2620704
[69]: KB2620712
[70]: KB2621440
[71]: KB2631813
[72]: KB2633873
[73]: KB2633952
[74]: KB2639308
[75]: KB2639417
[76]: KB2640148
[77]: KB2641653
[78]: KB2641690
[79]: KB2644615
[80]: KB2645640
[81]: KB2647516
[82]: KB2647518
[83]: KB2647753
[84]: KB2653956
[85]: KB2654428
[86]: KB2655992
[87]: KB2656356
[88]: KB2656373
[89]: KB2656411
[90]: KB2658846
[91]: KB2659262
[92]: KB2660075
[93]: KB2660465
[94]: KB2660649
[95]: KB2665364
[96]: KB2667402
[97]: KB2675157
[98]: KB2676562
[99]: KB2677070
[100]: KB2679255
[101]: KB2685939
[102]: KB2686831
[103]: KB2688338
[104]: KB2690533
[105]: KB2691442
[106]: KB2695962
[107]: KB2698365
[108]: KB2699779
[109]: KB2699988
[110]: KB2705219
[111]: KB2709162
[112]: KB2709630
[113]: KB2709715
[114]: KB2712808
[115]: KB2718523
[116]: KB2718704
[117]: KB2719177
[118]: KB2719985
[119]: KB2722913
[120]: KB2729094
[121]: KB2731847
[122]: KB2732487
[123]: KB2732500
[124]: KB958488
[125]: KB976902
[126]: KB982018
Network Card(s): 5 NIC(s) Installed.
[01]: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
Status: Media disconnected
[02]: Intel(R) Centrino(R) Advanced-N 6230
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
IP address(es)
[01]: 192.168.0.7
[02]: fe80::61da:1567:29a6:7563
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[04]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 2
Status: Media disconnected
[05]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 3
Status: Media disconnected


===========================================================================
Interface List
17...88 53 2e 97 b9 d2 ......Microsoft Virtual WiFi Miniport Adapter #2
16...88 53 2e 97 b9 d2 ......Microsoft Virtual WiFi Miniport Adapter
14...88 53 2e 97 b9 d5 ......Bluetooth Device (Personal Area Network)
13...88 53 2e 97 b9 d1 ......Intel(R) Centrino(R) Advanced-N 6230
11...84 8f 69 c0 3f ba ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
52...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
54...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
56...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
58...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.7 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.7 281
192.168.0.7 255.255.255.255 On-link 192.168.0.7 281
192.168.0.255 255.255.255.255 On-link 192.168.0.7 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.7 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.7 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
13 281 fe80::/64 On-link
13 281 fe80::61da:1567:29a6:7563/128
On-link
1 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None


Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 1,288 K
smss.exe 352 Services 0 92 K
csrss.exe 584 Services 0 2,184 K
wininit.exe 708 Services 0 236 K
csrss.exe 728 Console 1 43,532 K
services.exe 764 Services 0 6,276 K
lsass.exe 780 Services 0 5,876 K
lsm.exe 788 Services 0 1,904 K
svchost.exe 904 Services 0 5,092 K
nvvsvc.exe 964 Services 0 3,260 K
svchost.exe 1004 Services 0 5,952 K
svchost.exe 380 Services 0 15,652 K
svchost.exe 400 Services 0 12,092 K
svchost.exe 632 Services 0 32,844 K
winlogon.exe 1076 Console 1 2,448 K
svchost.exe 1092 Services 0 13,284 K
svchost.exe 1224 Services 0 22,364 K
wlanext.exe 1336 Services 0 4,884 K
conhost.exe 1344 Services 0 204 K
spoolsv.exe 1488 Services 0 7,356 K
svchost.exe 1536 Services 0 10,508 K
NvXDSync.exe 1680 Console 1 8,156 K
nvvsvc.exe 1692 Console 1 4,184 K
armsvc.exe 1716 Services 0 1,160 K
AERTSr64.exe 1804 Services 0 788 K
AppleMobileDeviceService. 1840 Services 0 2,656 K
devmonsrv.exe 1912 Services 0 2,356 K
mDNSResponder.exe 1948 Services 0 2,780 K
svchost.exe 1968 Services 0 1,232 K
EvtEng.exe 2012 Services 0 5,568 K
svchost.exe 1036 Services 0 7,988 K
mfevtps.exe 1652 Services 0 1,480 K
NOBuAgent.exe 2196 Services 0 1,700 K
RegSrvc.exe 2264 Services 0 1,560 K
SftService.exe 2296 Services 0 2,176 K
nvSCPAPISvr.exe 2364 Services 0 1,872 K
svchost.exe 2400 Services 0 2,728 K
svchost.exe 2420 Services 0 164,140 K
WLIDSVC.EXE 2464 Services 0 2,864 K
obexsrv.exe 2500 Services 0 1,788 K
mcshield.exe 2740 Services 0 46,884 K
WLIDSVCM.EXE 2820 Services 0 180 K
taskhost.exe 2064 Console 1 2,412 K
dwm.exe 2848 Console 1 35,436 K
McSvHost.exe 2652 Services 0 27,520 K
unsecapp.exe 3100 Services 0 1,588 K
WmiPrvSE.exe 3208 Services 0 6,524 K
explorer.exe 3384 Console 1 70,608 K
Toaster.exe 3420 Console 1 18,028 K
svchost.exe 3912 Services 0 3,156 K
STService.exe 4016 Console 1 6,212 K
DSUpd.exe 2856 Console 1 4,840 K
RtkNGUI64.exe 4252 Console 1 2,952 K
RAVBg64.exe 4268 Console 1 2,312 K
quickset.exe 4284 Console 1 5,952 K
igfxpers.exe 4392 Console 1 3,304 K
iFrmewrk.exe 4408 Console 1 4,336 K
igfxtray.exe 4496 Console 1 1,472 K
hkcmd.exe 4504 Console 1 1,828 K
FF_Protection.exe 4528 Console 1 1,044 K
CyHidWin.exe 4552 Console 1 3,280 K
CyCpIo.exe 4572 Console 1 3,608 K
rundll32.exe 4600 Console 1 2,100 K
SpotifyWebHelper.exe 4636 Console 1 512 K
mcagent.exe 4952 Console 1 4,720 K
iTunesHelper.exe 4996 Console 1 3,640 K
RoxioBurnLauncher.exe 5024 Console 1 3,692 K
WebcamDell2.exe 5036 Console 1 3,576 K
Updater.exe 5080 Console 1 2,064 K
mediasrv.exe 4436 Services 0 2,512 K
iPodService.exe 3184 Services 0 2,736 K
unsecapp.exe 5264 Console 1 1,824 K
btplayerctrl.exe 5280 Console 1 1,424 K
SearchIndexer.exe 5420 Services 0 39,496 K
Dropbox.exe 5468 Console 1 12,036 K
wmpnetwk.exe 5732 Services 0 11,204 K
svchost.exe 5528 Services 0 10,544 K
dllhost.exe 7004 Services 0 1,688 K
BTHSAmpPalService.exe 2152 Services 0 1,656 K
BTHSSecurityMgr.exe 5648 Services 0 1,964 K
svchost.exe 5592 Services 0 4,728 K
LMS.exe 6316 Services 0 1,948 K
daemonu.exe 912 Services 0 5,620 K
svchost.exe 7384 Services 0 37,060 K
UNS.exe 7528 Services 0 1,804 K
taskeng.exe 3852 Console 1 7,948 K
SftVss64.exe 7792 Console 1 7,780 K
wbengine.exe 2732 Services 0 13,688 K
vds.exe 8128 Services 0 8,788 K
cmd.exe 3684 Console 1 3,820 K
conhost.exe 7492 Console 1 6,396 K
mcupdate.exe 4664 Services 0 7,824 K
audiodg.exe 7796 Services 0 19,140 K
WmiPrvSE.exe 164 Services 0 14,836 K
notepad.exe 6308 Console 1 8,260 K
notepad.exe 7196 Console 1 8,236 K
WmiPrvSE.exe 2252 Services 0 6,432 K
TrustedInstaller.exe 6036 Services 0 12,120 K
notepad.exe 972 Console 1 8,044 K
notepad.exe 8004 Console 1 7,972 K
tasklist.exe 7988 Console 1 7,440 K


Unable to resolve target system name Google.


Cheers
D
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Old 08-19-2012, 03:53 PM   #4
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Hi, according to this you are connected, however the internet is blocked I cannot see any processes that would cause this other then McAfee, do you also run the windows firewall?

I do not recommend McAfee or Norton for home use you would be better served using the free Microsoft Security Essentials and the windows firewall. To be rid of McAfee you would need to download their uninstaller:-

Download McAfee Consumer Product Removal Tool 6.0.151.0 Free - Will remove all McAfee consumer products - Softpedia
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Old 08-19-2012, 04:02 PM   #5
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From my investigations yesterday, Windows Firewall was not running - but it did appear as though McAfee was doing something funny to the AV/Firewall settings in Windows. I'll remove McAfee this afternoon and let you know how I get on, thanks for the help.
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Old 08-20-2012, 03:19 AM   #6
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Halfway through the removal process the internet kicked back in - worked like a charm. Thanks very much jenae!
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