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sleep mode / network issue

This is a discussion on sleep mode / network issue within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. First Issue: Networking I don't know whats happening but suddenly past few days any time my laptop goes in sleep


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Old 02-19-2007, 09:51 PM   #1
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Join Date: Nov 2006
Posts: 77
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First Issue: Networking

I don't know whats happening but suddenly past few days any time my laptop
goes in sleep mode, the network shuts off and ridiculously takes several
attempts to connect after coming back out of sleep mode. It always disconnects
and then connects "with limited access" (in other words, ziltch).

This is what event log shows:

Quote:
Helper Class (RNWF MSM Helper Class) Event:

Wireless Diagnostic Helper Class Event

For complete information about this session see the Wireless Diagnostic Informational Event.

Helper Class: Native WiFi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: a4d82cd3-f26f-4c5a-86a7-4e928b1a8402
Interface name: Intel® PRO/Wireless 3945ABG Network Connection
Interface type: Native WiFi
Profile: Secured
SSID: Secured
SSID length: 7
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: Problem found

Root cause:
Windows cannot connect to "Secured"
Wireless association failed.

Detailed root cause:
802.11 connection failed due to status code 14: Received an Authentication frame with authentication transaction sequence number out of expected sequence

Repair option:
Try connecting to "Secured" again
If the problem continues, contact your network administrator or hardware manufacturer for further assistance.

Event Verbosity:0
Quote:
- System
- Provider
[ Name] Microsoft-Windows-Diagnostics-Networking
[ Guid] {36c23e18-0e66-11d9-bbeb-505054503030}
EventID 6100
Version 0
Level 4
Task 12
Opcode 0
Keywords 0x4000000000000002
- TimeCreated
[ SystemTime] 2007-02-20T04:51:20.736Z
EventRecordID 11216
- Correlation
[ ActivityID] {EEBEC847-3618-415B-868A-9F4EC2408F62}
- Execution
[ ProcessID] 2788
[ ThreadID] 4440
Channel System
Computer LogicWeb
- Security
[ UserID] S-1-5-19
- EventData
HelperClassName RNWF MSM Helper Class
EventDescription Wireless Diagnostic Helper Class Event For complete information about this session see the Wireless Diagnostic Informational Event. Helper Class: Native WiFi MSM Initialize status: Success Information for connection being diagnosed Interface GUID: a4d82cd3-f26f-4c5a-86a7-4e928b1a8402 Interface name: Intel® PRO/Wireless 3945ABG Network Connection Interface type: Native WiFi Profile: Secured SSID: Secured SSID length: 7 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: No Result of diagnosis: Problem found Root cause: Windows cannot connect to "Secured" Wireless association failed. Detailed root cause: 802.11 connection failed due to status code 14: Received an Authentication frame with authentication transaction sequence number out of expected sequence Repair option: Try connecting to "Secured" again If the problem continues, contact your network administrator or hardware manufacturer for further assistance.
EventVerbosity 0
Quote:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001302D4D709. The following error occurred:
The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Quote:
The IP address lease 192.168.2.2 for the Network Card with network address 001302D4D709 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
Quote:
The description for Event ID 1003 from source Microsoft-Windows-Dhcp-Client cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

001302D4D709
%%2163146757

The description string for parameter reference (%1) could not be found
Quote:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
Second Issue: Sleep Mode

Coming out of sleep mode takes a long time.

Quote:
This driver responded slower than expected to the resume request while servicing this device:
Driver File Name : \Driver\usbhub
Driver Friendly Name : Default Hub Driver for USB
Driver Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Driver Total Time : 33ms
Driver Degradation Time : 68ms
Incident Time (UTC) : 2/20/2007 4:39:33 AM
Device Name : USB\ROOT_HUB\4&2953ceec&0
Device Friendly Name : USB Root Hub
Device Total Time : 34ms
Device Degradation Time : 68ms
Quote:
Windows has resumed from standby:
Standby Duration : 2655ms
Standby Incident Time (UTC) : 2/20/2007 4:32:49 AM
Resume Duration : 18570ms
Resume Incident Time (UTC) : 2/20/2007 4:39:33 AM
IsDegradation : false

Quote:
Windows has resumed from standby:
Standby Duration : 3881ms
Standby Incident Time (UTC) : 2/20/2007 3:38:49 AM
Resume Duration : 18569ms
Resume Incident Time (UTC) : 2/20/2007 4:11:19 AM
IsDegradation : false

Quote:
C:\Windows\system32>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media
sconnected.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::9179:f3bd:a2e4:ebad%9
IPv4 Address. . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%13
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:20d6:35b4:3f57:fdfd
Link-local IPv6 Address . . . . . : fe80::20d6:35b4:3f57:fdfd%10
Default Gateway . . . . . . . . . : ::

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Specs:
Sony Vaio Centrino / Core 2 Duo / 2GB Memory
Intel(R) PRO/Wireless 3945ABG Network Connection
Intel(R) PRO/100 VE Network Connection
Driver: 10.6.0.46
Vista Ultimate
Belkin Pre-N Router: firmware version 2.01.02

Router Settings:
Wireless Channel: 11
Mode: 802.11g & 802.11b
Protected Mode: Off
ACK Mode: Immediate
802.11e QoS: On
Security: 128bit WEP


Note I've already done an o/s reload very recently. Networking
has never had this issue at all. However, sleep mode did before/after reload
Chadi is offline  
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