Go Back   Tech Support Forum > Microsoft Support > Windows 7 , Windows Vista Support

User Tag List

My PC Wont Listen To Me Anymore

This is a discussion on My PC Wont Listen To Me Anymore within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. I have been using Windows Speech Recognition for about a year. While I find it to be more fun than


Closed Thread
 
Thread Tools Search this Thread
Old 04-25-2008, 12:27 PM   #1
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



I have been using Windows Speech Recognition for about a year. While I find it to be more fun than practical, I have put a lot of time into teaching it my voice and getting it to respond to my commands. All of a sudden it has stopped working. I have searched the Internet for a solution and can't find one. Several people have entered posts citing their problems with WSR and the errors they get when trying to use it. My problem is different. I can't get WSR to launch at all. When I click on it, the "little wheel" goes around for a second or two, and then nothing. My microphone and speakers are working fine. Can WSR become broken? Can it be replaced? Are there any settings I may have accidentally changed that I need to put back the way they were? WSR has become almost a friend, a personality for my computer and I miss it. Any help will be appreciated.

Likekinds
likekinds is offline  
Sponsored Links
Advertisement
 
Old 04-26-2008, 06:40 AM   #2
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Hi likekinds. . .

Welcome back to TSF.

I haven't used this option, but there have reports involving various devices that have just stopped functioning. I don't know if your's is one of them or not. For me it is my mouse pad, others it is DVD, sound, etc...

Try running the system file check/repair utility -

START | type cmd.exe in the start search box | right-click on cmd.exe | select Run as Admin.

At the command prompt type the following:

sfc /scannow

regards. . .

jcgriff2
jcgriff2 is offline  
Old 04-26-2008, 09:51 AM   #3
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



Thanks for the reply. I ran the sfc/scannow as you asked. It states: Windows Resource Protection found corrupt files but was unable to fix some of them. ...It also says that details are included in a CBS log.
I am fairly new to computers. I don't know how to retrieve this log so I can get it to you.
likekinds is offline  
Sponsored Links
Advertisement
 
Old 04-26-2008, 11:41 AM   #4
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)





Hi. . .

Let's try to get what we need from that CBS log. . .

Bring up an ELEVATED command prompt START | type cmd.exe | right-click on cmd.exe up top | select Run as Administrator | respond to User Access Control prompt.

Now... copy and paste the following into the "DOS" command prompt box (you may have to move the mouse to the top of the box and right-click then select Edit then paste) - press enter

Code:
            
findstr /c:"[SR] C" c:\windows\logs\cbs\cbs.log > c:\likekinds-cbs-log-042608.txt & start notepad c:\likekinds-cbs-log-042608.txt 
A Notepad will appear with the extracted error results from the CBS log entries created by the sfc command. Copy/paste from the Notepad into your next post - but also save the file. If there is nothing in it, let me know tht also.

Regards. . .

jcgriff2 (JC)

jcgriff2 is offline  
Old 04-26-2008, 11:59 AM   #5
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



Hope this is what you want.


2008-04-26 11:11:31, Info CSI 000000f8 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-04-26 11:11:36, Info CSI 000000fa [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-04-26 11:11:36, Info CSI 000000fd [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted
2008-04-26 11:14:46, Info CSI 00000168 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-04-26 11:14:46, Info CSI 0000016a [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-04-26 11:14:46, Info CSI 0000016d [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted
2008-04-26 11:14:46, Info CSI 0000017b [SR] Committing transaction
likekinds is offline  
Old 04-26-2008, 12:17 PM   #6
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)





Hi. . .

Check the Device Manager for any red/yellow flags.

Bring up an ELEVATED command prompt START | type dev man | click on Device Manager up top | respond to User Access Control prompt.

Just look down the list - any colors showing where the "+" signs go down the page?

Regards. . .

jcgriff2 (JC)

jcgriff2 is offline  
Old 04-26-2008, 12:31 PM   #7
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



No. all of the + signs are the same, without color.
likekinds is offline  
Old 04-26-2008, 12:45 PM   #8
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Have you checked start-up in msconfig?
jcgriff2 is offline  
Old 04-26-2008, 01:01 PM   #9
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



I'm not sure I know what you mean. What specifically should I look for in start up in msconfig. Windows Speech Recognition isn't listed in the start up items, or at least not by that name.
likekinds is offline  
Old 04-26-2008, 01:08 PM   #10
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



when you run it - how do you start it... start then search or a command name maybe?
jcgriff2 is offline  
Old 04-26-2008, 01:09 PM   #11
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



I just found it ... Windows Speech Recognition (didnt someone just write that down for me?? !!) via the Start Menu... sorry it has been a long night and morning!!!
jcgriff2 is offline  
Old 04-26-2008, 01:15 PM   #12
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Please go into Windows Explorer and navigate to the folder:

c:\Windows\Speech\Common

What is the date on the module sapisvr.exe? This is the Windows Spech Recognition program.
jcgriff2 is offline  
Old 04-26-2008, 01:38 PM   #13
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



.

Did you try the speech program in SAFEMODE ?

I'm wondering about interference by anti-virus/firewall 3rd party software - or their updates.
.
jcgriff2 is offline  
Old 04-26-2008, 04:50 PM   #14
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



The created date and the modified date on sapisvr.exe.mui is 11-02 -2006

I don't think you can run WSR in safe mode because you have no sound. I'll try and see though.
likekinds is offline  
Old 04-26-2008, 05:14 PM   #15
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



When I try to launch WSR in safe mode, I am told I need to enable Windows Audio Service. When I try to enable it, I set it at windows default. But, the apply button is greyed out, and I can't make any changes.
likekinds is offline  
Old 04-26-2008, 09:54 PM   #16
Administrator
Manager, Microsoft Support
Acting Manager, Security
BSOD Kernel Dump Expert
Microsoft Windows Insider MVP
 
jcgriff2's Avatar

Microsoft Most Valuable Professional
 
Join Date: Sep 2007
Location: New Jersey Shore
Posts: 34,338
OS: Windows 10, 8.1 + Windbg :)



Hi. . .

Thank for trying safemode. I wanted to rule out anti-virus and other 3rd party software. I shoud have remembered that audio is cut.

The cbs errors involving tcpmon.ini are widely reported. I suggest that you make sure all Windows updates are in. Are you running Vista SP1?

I would also suggest that you look in the Event Viewer - Control Panel > Admin Tools > Event Viewer.

Regards.. . jcgriff2
jcgriff2 is offline  
Old 04-28-2008, 06:11 PM   #17
TSF Enthusiast
 
Join Date: Sep 2007
Location: nc
Posts: 1,090
OS: XP, Vista, Windows 10 Pro, Ubuntu



JC,

Sorry about the late reply. I missed your early am email. I checked Windows update. All updates are installed. However, I did notice that one update failed (kb929300 1/30/2008) I can't find how to re-install it. I was told that Microsoft would automatically install SP1. I don't see anything in the recent updates that looks like SP1.

I did look in the event viewer. I have never looked in event viewer before. I don't know how to interpret all the information. Something that did look out of the ordinary concerned speech but not speech recognition. I tried to get a log for you, but didn't know how.

Are these cbs errors possibly the cause and should I address them or should they be put on hold until we get WSR fixed?

Thanks for being patient.
likekinds is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 11:47 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts